can't say enough good things about my experience with JustDryBasement. From the very first phone…read morecall, everything was top-notch. I had contacted several companies before, and honestly, most made me feel like I was bothering them. But when I called JustDryBasement, Susan answered--and she was incredibly professional, kind, and helpful. That first impression already set them apart. She connected me with the owner, Elliot, who has been amazing from start to finish. We worked together on three separate projects, and in every one, his quality of work and professionalism truly stood out. First project: Elliot installed a French drain in my basement and noticed damage to the walls, so he recommended and installed a special polyester wall barrier. He walked me through the entire process with patience and clarity. I waited a full year before writing this review, just to make sure everything held up--and I can confidently say, even through heavy rains here in Medford, NJ, my basement has remained dry. His work speaks for itself: solid, clean, and reliable. Second project: I still had high humidity in the basement, so Elliot suggested and installed a whole-house dehumidifier (AprilAire E100). He connected it directly to the French drain system, so I no longer have to worry about emptying water or dealing with moisture. It runs efficiently and quietly--even when I'm traveling, I have peace of mind. Third issue: Recently, I had water flooding in the finished part of my basement. I thought it was the water heater, but Elliot offered to stop by just to help figure it out. And he did--within two days, exactly as he promised. He quickly diagnosed the issue: it was actually the AC pump, not the water heater. Thanks to his advice, I was able to get the original installer (under warranty) to fix the problem. Elliot didn't have to help with that, but he did anyway--because that's the kind of person he is. Beyond his technical skills, Elliot is honest, communicative, punctual, and just a genuinely good person. He always followed through on his word, showed up on time, and took the time to explain everything clearly. Even when I had concerns, he didn't brush them off--instead of just talking over the phone, he came in person to give me peace of mind. I also want to give a shoutout to his partner Phillip, who was also fantastic to work with, and again, to Susan, for being so welcoming and helpful from the start. After working with this company three times, I can honestly say: I highly recommend JustDryBasement to anyone looking for quality, professionalism, and peace of mind. Their prices are more than fair for the level of service they deliver. It's rare to find people in this field who truly care--and I'm so glad I found them. Thank you, Elliot and team!

Highly recommend this company! I had confidence in this company when I made the first phone call…read moreand could actually talk to a real person and not hear the "this call will be monitored for quality assurance purposes". Elliott the owner came within a few days of me calling and gave an estimate to repair a floor joist that was severely damaged by a plumber. They came and completed the work just a couple days after that. They did a great job and even reinforced some other surrounding joists while they were there. If I ever have any foundation or basement issues in the future I will not hesitate to contact them to help!

I hired AJ Waterproofing to waterproof two very different properties -- my personal basement and a…read morestrip mall I own -- and they knocked it out of the park on both. With over 40 years in business, their experience really shows. The work was done quickly without any mess left behind, and the pricing was fair and transparent. Six months later, both properties are completely bone dry. It's rare to find a contractor who can handle both a residential and commercial job with the same level of professionalism and efficiency. Highly recommend AJ Waterproofing to anyone dealing with water intrusion problems.

Just moved into a new townhouse and had problems with the sump pump twice (unrelated issues) within…read morea month. Anthony called back promptly both times, even though I was not an established customer. He walked me through what to do and how to do it, advising me both times that these odd issues did not mean the pump had to be replaced immediately yet - he said "save your money for now". AND he made a follow up call without prompting to make sure everything was still OK. Excellent customer service. Extremely knowledgeable. Patient enough to explain to a rookie. Highly recommend.

Our first contact was Tim McGrath. He was thorough and attentive and easy to work with. The foreman…read more, Nick also was very courteous and attentive. The men who came to our house installed the sump pump and did a lot of cement work. It was done beautifully. We were very happy. Jeremy and his crew were very nice.

***BUYERS BEWARE *** Warrenty work & customer service after…read moreyou are paid in full are horrific. The original project (10/5/2023) was performed in an efficient and professional manner. Unfortunately trying to get ANY warrantied repairs performed afterwards is impossible. Calls , texts and emails go unanswered. Appointments are cancelled- rescheduled and even if you get an appointment- no one even calls to inform you they aren't coming! Something "unforeseen " always comes up! Furniture in the driveway so the repairs can be addressed , days taken off from work , hours spent waiting . No calls - no shows - nothing . Absolutely WOULD NOT RECOMMEND !

Best Waterproofing Company in the tristate area. From the office worker, to the inspectors and the…read moreinstallation crew they do fantastic work and provide a lifetime warranty. If you have a wet basement this is the business to call.

awesome family owned business! Did an excellent job waterproofing my basement has been dry ever…read moresince! I would highly recommend using

Steve and the team were excellent!! We had our entire crawlspace waterproofed by Dry at Last four…read moreyears ago -- and everything has been perfect! Even with some of these recent torrential downpours...we continue to be dry! Highly recommend! Thanks again for saving our home!

They ended up knocking out a door and part of 2 walls to fully install the perimeter waterproofing…read morein our basement. They were supposed to come back to replace those 2 parts of wall, but never did. Fine, not gonna make a huge deal out of it but something to note. Less than 1 month after we paid off this Project, we had three separate incidents of water seeping into the basement. When we called to let them know they said they would have someone reach out to set up a time to visit - no one ever did and it's been 6 weeks. Not to mention my electric is up with multiple dehumidifiers running 24/7.

Our basement would flood every time we got a heavy rain. It was horrible. 7-12 hours down there…read moreevery time with the shop vacuum trying to get the water up. Finally called aqua guard and they came out with a crew and put in a French drain system with a pump in a day- the crew was very professional and efficient. I would recommend this company to anyone that has issues or wants to be proactive. Very affordable as well.

Quality work and very professional customer service! Very quick to respond when you have issues…read morewith water in the basement.

Phillip and his crew came out and did mold remediation, French drain and sump pump installation in…read moremy crawl space. I could not ask for a more professional company, the work was done with complete care for my home, they left it as clean as they found it. I cannot recommend them enough.

Honest, dependable and nice. I had a small job and Phil Segrest (owner) treated me as if I had…read moregiven him a million-dollar contract. These are the guys I want to fix my home when it is needed!