Khepri was absolutely wonderful while helping my mom order her glasses. She was kind, patient, and…read moretook the time to make sure my mom found the right fit and options for her needs. She explained everything clearly, answered our questions, and made the entire process easy and stress-free. Her professionalism and genuine care were truly appreciated. Thank you for going above and beyond to help my mom--we had a great experience and are very grateful for your excellent service!

TRUST THOSE WHO YELP REGULARLY…read more.. To no surprise, I was told that my doctor will only see me for one issue this morning. I'm told Kaiser limits the amount of time a doctor can spend with each patient, so I assume I will have to book multiple appointments, which seems like a waste of time, energy, fuel, and resources. And here I thought Kaiser was doing better... I guess the profits are going into new facilities, so they can see the masses. Certainly, the profits are still there. Their new slogan should be something relating to Quantity over Quality. I will be switching providers during open enrollment. Ciao Kaiser. Not recommended

This is by far the best clinic! Every single staff member is always so kind, so caring, with every…read moresingle visit. I have been coming here for years for all types of care and every single time it's been absolutely amazing!! By far the best clinic ever!!

Im going to be brutally honest with my observation because this is a healthcare facility, not a…read morewendy's, and it needs to be seen in that light: with criticism because it is a critical service. This place is a grift and 3rd world country level incompetence with 1st world country aesthetic. You show up to ask for help and the fat lady at the desk tells you they can't help you with ANYTHING until you call their hotline. Can't treat a bloody wound or anything. In her tone you can literally hear that she's eager to tell you why she's aloud to not exert herself at her job, in a medical facility, because of an administrative technicality. You ask her about other locations and alternatives and she utters with befuddled delirium that she doesn't know what any of the other policies are at their other locations. Eyes turned away from you, mind you. Turns out this is in fact NOT protocol for the Encinitas location, and they can help you if needed. You finally set up your appointment after leaving, going through 5 different automated phone-service forwards, and create an account with their tele health affiliate website, get a thousand text messages and email confirmations and pre check in documents, register accounts and fill out all the medical documents online to make their check in lobby smaller, show up, and the doctor apparently calls in a no-show for her "seeing new patients day". Apparently out in advance but the office doesn't even bother to contact you about it. Just a thousand confirmation reminders to make it seem like you're dealing with a competent organization. When i ask the fat desk lady why nobody contacted me before i arrived, she stares at her screen, as though reading from a script, doesn't answer the question, and regurgitates rescheduling protocol. When i ask about alternative appointments, she says i can go to an Urgent Care by true care. I ask: "If i go to an urgent care by true care, can i still meet with a gp to establish a relationship with true care? I have a condition that can't be treated at urgent care, i've tried." The overweight desk lady says "WHAT'S A GP?" This is how this person has handled every interaction i've had with this location. Often blatantly ignoring queries, responding with contradictory statements or scheduling information, and incapable of not sounding like an ai bot void of presence or competence. Bless her heart though, she seems rather gentle, but she should ABSOLUTELY NOT be employed at a critical service like healthcare. Anyways, when's the next available appointment? 1 month minimum. Nice. 2/10, the affiliate website was nice. Everything else is disgracefully incompetent, mildly autistic and/or intentionally difficult. There's a reason the historical rating on yelp is 2 stars.

I have been coming here for many years, If you're looking…read morefor a great primary dr I highly recommend Dr Zane! I recently visited and as usual had a very positive experience. The staff was frienndly, professional, and attentive from the moment I arrived. Check-in was smooth, and the waiting area was clean and comfortable. My provider was thorough, took the time to answer all my questions. The facility is well maintained and modern, which adds to the overall sense of professionalism. I highly recommend Scripps Coastal Medical Center for anyone seeking quality medical care in a welcoming environment. Can't say enough kind words about this place and their staff.

Would not recommend Dr. Arame Motazedi for anyone who is invested in their health or in…read morepreventative care. Over and over, I would not get my questions answered. I was met with refusal to look into certain abnormalities on my lab work any further and was told there was no need to recheck (even though my lab work was abnormal and I was symptomatic) and given recommendations that were old and no longer recommended. I also work in healthcare and was appalled at the patient care provided and have since switched to another PCP. She was also incredibly condescending in her communication (despite knowing I also work in healthcare which makes it even more unbelievable)

Our first in-person experience at The Neurology Center in Carlsbad was excellent. Although the…read moreonline pre-screening process beforehand was frustrating, our experience once we arrived at the office was completely different. From beginning to end, everyone was warm, welcoming, patient, and informative. Jenni at the front desk and checkout was kind and helpful, Ivan was very patient and reassuring while administering the memory screening, and Andrew Inocelda, the PA, did an excellent job guiding us through the appointment, answering our questions, and explaining the evaluation process and next steps. An appointment involving memory concerns can be stressful and emotional, and I really appreciated the compassion, patience, and respect we were shown throughout the visit. We left feeling informed, supported, and very grateful for the care we received.

I would give a zero if that was an option. I think giving them a 1 is generous…read more The healthcare system in Ca is absolutely deplorable! Coming from Boston, Ma where they are on top of your health! Whether it's a simple check up or a specialist, all of your drs communicate with each other, they don't leave it up to you to call these places to sit on hold for hours! I have multiple sclerosis and the care I have received has been absolutely terrible! It's wreaking havoc on my health. Since moving to Ca, my disease has progressed due to stress and lack of care/meds. Something needs to change as we are living in the most expensive state in the entire United States! GET IT TOGETHER!! I really need to find another Neurologist office!!

No one looks forward to a hospital visit, but if you have to go Scripps Medical Center at Jefferson…read moreis one of the best facilities in North County. There's plenty of parking and an additional parking structure. They also have a very nice Urgent Care unit with a very nice triage team. The front desk is generally very attentive, helpful, and respectful. It's also nice that many specialty options are available if you need a specific care team. They offer full lab work and imaging.

I have been with Scripps for a very long time…read more I have a lot of health issues and I normally go in person to make appts. My husband told me I got a letter in the mail stating that I was writing messages in my portal to my Drs. I thought the portal was used as a extra tool for Scripps when you do not go to appointments for your health and concerns. They threatened me that they would kick me out of Jefferson if i wrote anymore messages. Don't I have any patient's right for my healthcare to use the portal for questions and concerns when appointments are over two to three months in the future? I felt threatened and abandoned especially that I was recently discharged from the ER and needed some answers from lab work which I feel was not given by the ER Dr. On top of that I got a letter in my portal about missing and no show appts which I go all the time because I have other people drive me there so why is there such a mess when I feel I am threatened? Does anyone else have this experience with Scripps at this time with communication on portal, mail and no one replying to their messages on portal? Has anyne else been threatened to be kicked out even if they go to all drs appts on time and ask qs about their health???? Isn't that what Drs and nps are there for to help you and take care of your concerns in a professional manner???!

Came to this location this morning for my appt. Michael NP decided to stock the shelves for 15…read moreminutes instead of taking me for my appt to read my TB test- which would take a few minutes. He ended up taking me 25 minutes late . Completely unprofessional Michael.

Don't come without an appointment. They say walk-ins are welcome but you will be the last priority…read more If you come without an appointment, you will wait a LONG time. I was told 30 minutes when I checked in and after 75 minutes, received the following foolish (on their part) text- MinuteClinic: Sorry, but we can't fit you in right now. You're no longer in the waiting queue. Let's find another time that works for you. You can do a virtual visit, go to another clinic or try later today. Schedule an in-person or virtual care visit at ---- Just based on this experience, I will never come to a minute clinic again. I wasn't too upset. The nurse looked about as unfriendly as you could imagine. 1 star is for telling your customers you can help in 30 minutes when you KNOW you cannot.

When I lived in Oceanside, CA my Hometown for 33 years, On…read morean occasional Basis, I would be referred out to Tri-City Medical Center from my Primary Care Doctor to get two different Surgeries on my left leg due to I contracted a DVT in my left leg due to a Estrogen Medication that was recommended to me by my younger sister to make my Bones Stronger. My younger sister isn't a physician I didn't know the devastating impact her decision would have on my health at that time period. I decided to take this Estrogen Medication called Prempro for (one year and a half) then I stopped taking this Medication because this Prempro caused me to contract a severe DVT means a (Deep Venous Thrombosis) in my Left Leg. I contacted Dr. Richard Saxon who is a Certified Radiologist who specializes in the Stenting process of inserting Stents in both my Right and Left Groin Area inside my body. Dr. Richard Saxon performed this Stenting Surgical procedure for the First Time on my Left Leg. My Stenting Procedure was very successful. I was his First Recipient. Also the Tri-City Radiologist Group has an amazing collection of physicians who I had a few procedures done with Dr. Donald Ponec who had inserted a IVC Filter in my Left Iliac Vein to keep my vein open on a permanent basis to prevent any New Blood Clots from traveling up to my Heart . Also Dr. Justin Gooding performed a similar procedure on the same left leg and this procedure was very successful with excellent results. I wanted to say a big THANK YOU to these Doctors at Tri- City Medical Center.

I am writing this review because I hope hospital leadership will address concerns about my recent…read moreexperience. During my visit, I experienced excessive wait times, poor communication, lack of follow-up, staff behavior. What was most concerning was lack of communication. I understand that hospitals can be busy and that healthcare professionals work under significant pressure. However, patients and families deserve clear communication, respect, and timely care. In my case, I had to wait 3 days for an MRI after that their wasn't a care plan to follow up. I had to advocate for myself for proper treatment. I am sharing this feedback not simply to complain, but in the hope that management will review these concerns and take steps to improve the patient experience. I would appreciate having someone from leadership contact me to discuss this matter further. Thank you for your attention.

I've had nothing but great experiences here and after years of going through Pediatric Partners,…read morethis place is so refreshing. Appointments were easy to schedule, they were able to get my child in pretty quickly for appointments, Dr. Muth really got my child to open up and talk, and she took the time to talk to us and come back with books and little trinkets to keep us entertained. Best of all, they understand that we have lives and the wait in between the LVN working with us and the Doctor was really short, I wasn't sitting in the room waiting for hours. I also saw that they have other offices that are open on weekends, just in case you need something on weekends. Finally a place that makes you feel like they care about your children just as much as you do.

Changed PCP twice within 2 year period within their group. Both providers lack empathy and have…read morevery short interest in your child's health and safety. My child has autism and the lack of respect and compassion towards needs is appalling. I would avoid the entire medical group.

Dr Conroy was kind, patient, knowledgeable, and addressed questions at my pre-op that I didn't even…read morethink to ask. After surgery, she came to check on me and had incredible bedside manner. The next day, she responded promptly to an inquiry I sent via mychart. I am healing faster than I had expected. She really knows what she is doing, and her nurse Griselda is an absolute blessing. You are in good hands with these two!

I wish there was a way to score their phone assistance. Terrible experience. If I could rate zero…read morethen I would. Agent made me provide my social and all information before he would answer my questions only to say that he couldn't answer my questions about services and costs. Terrible.

Great visit with Dr. G. Her approach to medicine really suits me. Other than covering all the…read moreessentials, she is zeroed in on how we live as the most important element in keeping fit, from how/what we eat, stay active, and eliminate wastes and non-essentials. Since seeing her, I've improved noticeably in areas of my personal concerns.

We recently had the pleasure of being seen by Evelyn Evans at Perlman clinic. Can't say enough good…read morethings about her! She is knowledgeable, thorough and kind, not to mention fun. She was a bright spot in our day as she did my husband's examination and answered all our questions in great detail. We left feeling confident knowing all is well with his skin! Thank you Evelyn!