First of all, staffs there were super friendly, but because of that, it made me believe everything they said.
I visited this dental last year, because I thought that I needed some simple mild fillings. I gave them my dental insurance details before my first visit, and they told me that they were out of network and i would need to pay the whole bill first and my insurance would send a check to me to cover the % cost. - Ok, I was fine with it.
On that day, when i visited them in the office, I told them what i needed and they took x-ray first, but after their x-ray, they told me that I had two tooth which needed "onlays/inlays" procedures and said to me that if they did not get fixed soon, they would get worse... I believed what they said, and asked how much would cost... So they gave me a price total around $1200 including x-ray and one teeth per onlay/inlay procedure... They told me that my insurance would cover the x-ray and maybe up to 80% of the "onlay/inlay" procedure per teeth. So I said OK. However, I did not want to do both tooth onlay/inlay that day because it would double the cost, and I wanted to make sure one teeth worked first since this was the first time I visited them... So I decided one of the two tooth to do the onlay/inlay procedure and i said to them let's do one first only. They said OK. To complete the onlay/inlay procedure, i had to visit them for the second time to put the mold on the teeth. Before i went back for the second visit, i called my insurance first time since my first visit, and it turned out that the dental insurance agent told me that my dental insurance policy did not cover any "major" procedure cost... Wow, first thing i said to myself was if my insurance did not cover such a major procedure, why this dental office did not tell me in the first place when they gave me the bill, and at least i would re-think if i wanted or not to do the "onlay/inlay" procedure, but it was too late already since I already paid the whole bill at my first visit.
The reason i came back now to write this review is because currently i found another new dental, and at the new dental place, i asked them about my second teeth which this dental office told me also needed a "onlay/inlay" procedure last year... It ended up that the new dental office told me that I only need a simple filling for this tooth, not a major procedure... and i was worried about the second teeth for the last few months...
The last thing that i wanted to mention
is that this dental told me that my insurance would send me a check to my address which would cover % cost, they were already wrong to tell me that my insurance would cover % for the onlay/inlay major procedure, and the second thing was I never ever got a check by my insurance for the x-ray from that day, i knew my insurance covered the x-ray check for sure, and it said it was sent based on my insurance record... I think maybe it was sent to this dental office, but they never called me to tell about it? I do not know and i did not even want to bother on this with my insurance company about where was my x-ray cost check because it was such a small amount compared to the big "onlay/inlay" bill... Will never go back to this dental office again. read more