I'm not a typical review-writing person, but wanted to take a moment write something about my great…read moreexperience with Steve and Red Axe Landscaping. Quick backstory: When we moved into our home, the lawn was in rough shape with big bare patches in the very shady back yard, and large burnt patches in the very sunny front yard, as well as a lot of thatch. Being a yard novice, I tried reseeding in the Spring, with sub-optimal results; some areas grew OK but others didn't take at all. With the Fall planting season fast approaching I knew I was going to need some professional help to get the results I wanted. I did some searching around online, and what I found were two main categories of lawn/landscaping companies: 1) big established lawn companies that felt impersonal and had long waits and/or 2) a bunch of poorly reviewed companies with lists of detailed negative reviews. Then I came across Red Axe, and while the number of reviews was small, the reviews were excellent, and I got a sense that the company was solid, so I sent an e-mail to request a consult/quote.
Steve (the owner) called me just a day later, on Labor Day no less, and offered to come out same-day to assess the situation. Just hours later Steve rolled up, spent a thorough amount of time assessing, taking measurements, and listening to my likely long-winded story about my prior struggles with the yard. Steve was thoughtful, honest and I really felt trustworthy. He sent us a detailed itemized quote just a day later covering all of the worth we discussed, and the prices seemed quite reasonable (I wasn't looking for dirt cheap, since that almost always means poor quality when it comes to landscaping). We decided to move forward with Steve, but had one big issue - we had some travel plans and were concerned about being able to keep up with the watering regimen for the young grass. Steve addressed our concern quickly, explained a simple and practical watering schedule and suggested an easy solution for watering while we were out of town. Just 2 days later Steve and team came out and mowed, de-thatched, aerated and planted our yard, and trimmed up a few shrubs. On short notice, he even helped us put down bags of mulch that we had purchased, but hadn't yet had a time to deal with. Steve was in-touch twice after the planting day, checking in to see how everything looked and how the watering was going.
While its only been a week since Steve and team did the job, I can already start to see some small slivers of grass popping up in our bare patches, which means a huge sigh of relief on my part.
IN SUMMARY, Steve was kind, thoughtful, timely, thorough and professional during the entire process. He eliminated my frustration and left me feeling great about how our yard is going to look in the coming weeks. I HIGHLY RECOMMEND Red Axe Landscaping.