All the people from Matrix were great to work with. They're flexible and eager to satisfy the…read morecustomer in every way they know how. Basements is all they do, and they do a good job. Compared to other contractors that I know, Matrix deserves 5 stars. I gave only 4 because nobody is perfect, but they come pretty close in the world of contracting. 4.5 would be more precise. What got our attention mostly is the material they use. The walls are made with foam insulation sandwiched between two sheets of magnesium board. A basement flood won't destroy your basement, and the material is stronger than regular drywall. The drop ceiling sits straight and the floor looks great too. At first we wanted to know how much just the material would cost us, because we wanted to save money the dyi way. During the estimation process we had them price out the complete contract as well. Then we decided to save ourselves a lot of headaches by letting them do almost the whole job. I like doing the finishing work myself, such as trim and doors. That saved us a few bucks and gives me a few weekend projects.

What a horrible experience I've had with this company so far. I knew they were one of the most…read moreexpensive options, and I was willing to pay a premium for quality service, but instead, I ended up with a higher price and lower‑level service. From the very beginning, things went wrong. They didn't get one of the room sizes correct, it was literally the size of a closet -- and then tried to blame the blueprints, even though their own measurements were wrong. Despite that, they still charged me to fix their mistake. Then, after agreeing to a $107,000 price to finish my basement (yes, they are that expensive), they had the audacity to bill me separately for the permits. Imagine agreeing to a six‑figure renovation and then being told the permits aren't included. They claimed it was "in the fine print," even though the fine print only says the home owner is responsible for the permits, however it doesn't say that the cost is separate from the total. To make matters worse, they still haven't picked up their trash (pictures below have been in my basement for the last month and a half). It's been sitting in my basement and garage, and the project has been at a standstill for four weeks with zero communication or progress. Stay far away from this company. They are extremely overpriced and provide terrible customer service.

We Just had these guys out to work on our basement and they did a great job. I would highly…read morerecommend. Looks great, thanks again!

We had FFC come in and renovate our basement after we had water damage . The men that came lead by…read moreRay were very hard working and very accomplished professionals. They did a great job fixing the damage we had and were very friendly and extremely trust worthy. They can work for me anytime!

Was 5 star. Multiple calls for toilet leaking still no fix so I have to say maybe More neededread more

I hate leaving bad reviews for local businesses, but I asked this company to install a used…read morebasketball hoop. The workers came over on time and were very nice, but apparently there was some question about the integrity of the hoop itself. They installed it without asking any questions, and after they left I noticed the hoop could only extend to a max of 6 feet tall, rendering it useless. Why wouldn't you talk to me before you cemented it in? Now I'm out $225 and all they offered to do is cut it down and I got the reply " we did what you asked us to do." * update: the "Fabulous Mr. Fix It" still hasn't removed the hoop as promised. Did anyone notice how the respondent was defensive and didn't try to rectify the situation? Ya... me too. (4/23/2020)

We have used A-1 concrete here at our condo association for 10+ years for various projects. They…read moreare always professional. Everyone from estimator, office support, and workers Have been a joy to work with. They always leave the area clean after projects.

A-1 was quick to respond, friendly with all interactions, prompt to schedule, showed up in time,…read moredid quality work and cleaned up well. Would recommend!

Great service! Excellent workmanship!…read moreI have used them many times being a realtor it is good to be able to give a dependable recommendation. Kim Ariganello

They did an amazing job on our basement. They were Extremely professional and affordable. The back…read moreyard actually looked better once they finished working than before they came. They managed to get a large job done in just a few days and we have the utmost respect and appreciation for the work they provided.

We had an excellent experience with Kastler Construction. We have a home built in 1922 that we love…read moreand appreciate the old details and character. I was nervous about work being done on such an old home (keeping it traditional), but they made the process painless and they were organized and respectful. My 1922 beauty is now lovely for another 100 years!

Kastler has mis managed every sub-contractor that he has hired. He is disengaged from the project…read moreand leaves his subs with little or no instruction. We are still undoing work that his subs did incorrectly, at great cost. Would not recommend.

Marblecast did an excellent job of a full bath reno down to studs and subfloor - removing tub,…read morewindow, etc. Scott is great to work with and Eugene is a true craftsman. The whole team at the store is great as well. This is my second time using Marblecast and will again in the future. Highly recommend!

They damaged our tub as they were installing it and then they "fixed" it charging my parents full…read moreprice. When I called back to tell them we had issue with the tub leaking, the man couldn't be ruder and told me there's nothing that could be done. I wouldn't go back here if my life depended on it.

Tanner Excavating is AMAZING!…read more We recently needed to have our orangeburg sewer pipe replaced from our house to the sewer main in the street. After speaking to several companies, we chose to have Tanner Excavating (family-owned business based in Dexter, Michigan) complete our job. Pat and Alicia Tanner are the owners and their children also work in the business as well as an additional 3 great guys. From our first contact with Pat and Alicia, we were impressed with their responsiveness, professionalism, communication, and their critical thinking skills surrounding the specifics of our job. Pat came over the same day and immediately noticed our extensive landscaping near the house and offered several ideas for alternative approaches for completing the work. I was especially concerned about a beautiful, large red maple tree which was right next to where they needed to dig. The crew came up with solutions to preserve the tree and worked carefully to protect the rest of my landscaping. (They will be back in the spring time to finish up the finer details that couldn't be done in the winter!)( Pat communicated with me regularly as he began pulling permits with the city and lining up the start date. He brought over his crew a few days early to look at the work that needed to be done, to meet me, and to answer all of my questions. It was clear from the way that Pat interacted with his crew that he valued and respected them and their work ... and it was clear that Pat had been doing this kind of work himself for years. They tossed ideas around together and collaborated on solutions. It was also clear that his crew enjoy working for Tanner Excavating. They later repeatedly told me how much they feel valued and taken care of by Pat, the owner. I love that the crew feels valued and respected! The crew encountered unexpected and unheard of difficulties in the roadway but they consistently conveyed patience, confidence, problem solving skills, and passion for what they were doing. Abe, Michael, and Zane were super friendly and remained positive and optimistic in all of our interactions and through all of the challenges in the roadway. I loved that they welcomed all of my questions and encouraged me to come and watch what they were doing because I was so curious. Abe, Michael, and Zane made the tough work in the roadway look easy -- even after our 2-3 day job turned into a 6 day job due to these unforeseen circumstances! Pat Tanner consistently demonstrated a very strong sense of integrity, honesty, and work ethic! Even though the job became more extensive than originally expected and quoted, our final price was exactly the same as our quoted price. When I said that I felt badly that our job was more extensive than expected and that he may have lost money on our job, Pat responded with "Yes, it did take more than twice as long to complete than anticipated, but I told you a price ahead of time and that is what I am sticking to ... because that is just what you do!" The entire crew and team at Tanner are friendly, approachable, knowledgable, and professional, people who do a great job! I completely trust them and have been recommending them to everyone I know. It is not often that one can excitedly rave about an independent contractor ... but I am certainly filled with positive feedback about Tanner Excavating!

TL/DR: Tanner Excavating replaced our sewer pipe from the…read morelawn to the city pipe. They are professional, knowledgeable, thorough, efficient and responsive to communication. We had a clog pipe somewhere on our property. Michigan Power Rodding was called and they were unable to get through a clog. They sent a camera down our pipe and the camera hit a clog somewhere outside, possibly a collapsed sewer pipe. We called Tanner Excavating, and several other companies, to get quotes for the work. Mr. Patrick Tanner came out within 24 hours and gave us a ballpark number for replacing the clay pipe from our PVC pipe to the city pipe in the street, complicated by removing a tree on the easement. One company never showed up and one company didn't want to deal with the tree. Within the next 24-48 hours, Mr. and Mrs. Tanner had already communicated with a tree removal company to get a quote for the removal, communicated with the City to determine what was needed to start the work, communicated with me about a possible schedule to complete the work and sent me a complete quote for the work, which was within his ballpark estimate. After we signed the agreement, his crew arrived the day before I was told they would start to bring equipment. Abe and Zane were very professional, friendly and reassuring. The sewer line runs under our water line and they were impressively skilled with that heavy machinery. The extent of digging was also less than what I thought it would be. At the end of each day, Abe and Zane were able to reconnect our sewer so it was functional, fenced off the work site for safety, and kept our lawn, street and sidewalk clean. When we encountered another complication, Mr. Tanner, Abe and Zane went into troubleshooting mode. It was clear to me watching them interact, that Mr. Tanner respects his crew and his crew respects him. I cannot stress enough how professional, adept and kind they all were during a really stressful time. All told, Tanner Excavating dug up and replaced our sewer pipe, repoured our concrete curb, resurfaced the asphalt street where they dug, added topsoil, leveled and reseeded our lawn, documented everything with pictures and video, and were done in 4 1/2 working days.