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Seeker Rod Company

3.7 (3 reviews)

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9 years ago

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8 years ago

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5 years ago

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DICK'S Sporting Goods - More Brooks

DICK'S Sporting Goods

2.8(108 reviews)
2.4 mi
•$$

Amazing store. Great customer service. Brandon & Isabela are always willing to help when my kids…read moreand I come in for new gear. Brandon is very hands on with tons of knowledge to share.

I normally don't leave negative reviews, but this experience deserves to be documented, especially…read moreafter the manager told me that writing a review "wouldn't make a difference." I came in to exchange a pair of FootJoy golf shoes I bought here one week ago. I didn't have my receipt on me, so the associate scanned the shoes to look up the "lowest selling price." Their system came back with $19 for shoes I paid $110 for days earlier. When I asked how that number made any sense, no one could explain it. No price history, no verification, no transparency just "that's what the system says." I wasn't asking for anything unreasonable, just a fair exchange based on the actual purchase price. The part that pushed me to write this review was the manager's response. Instead of helping or even acknowledging the issue, he told me that leaving a review "wouldn't make a difference." That's not just dismissive, it's unprofessional. He said he wouldn't even consider making an exception because I had dropped the F-Bomb in reference to their insane store policy and ridiculous lowball valuation. He also demanded that I apologize to the associate for using the F word. For the record, I found my receipt and will be returning the shoes properly. But the principle matters. If their system is generating inaccurate "lowest selling prices," that affects more than just me. I'll be filing formal complaints with the appropriate agencies so this doesn't get brushed aside. I'm sharing this so other customers know what to expect if they try to make an even exchange without a receipt. A $110 purchase shouldn't magically turn into $19 because a system says so and a manager shouldn't act like customer feedback is meaningless.

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5/29/23

Seeker Rod Company - huntingfishingsupplies - Updated May 2026

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