I have been going to Ace since I was literally a kid with my grandpa when we lived in Pedley, CA…read more (Riverside, CA.). I always loved going there and looking at all the different options for home repair. Since moving out this way, the only options to go to an ACE hardware is either Van Nuys or Thousand Oaks -- so I started going to DIY as it has an ACE environment type feel and if they didn't have what I needed it was off to the big home improvement stores/warehouses. With all that in mind, I was very excited when I saw that Ace was opening here. I went in with my son during the soft opening and he was beyond excited. We walked up and down every aisle in the place and he would ask m questions and if there was an employee nearby -- he would ask them questions. They were awesome in directly speaking with him. This morning, I looked at all the different purchases I have made there since they opened and realized that I have not once written a Yelp review for them. So here it is.
Ace has a great selection of different brands and knowledgeable sales staff. I truly feel that I am valued as a customer there and enjoy the small mom and pop shop environment the store provides. I have bought a wide range of gardening equipment, electrical supplies, tools, bbq equipment and supplies, lawn decorations, plumbing supplies, and just about anything else I have needed. I have felt the pricing is reasonable considering that the time I would have to spend driving to Thousand Oaks to a big home improvement store to save somewhere between a few dollars, the gas, trying to find someone to help me find what in need, and the time wasted that I can do my project.
The fact is, Ace is convenient, quick, friendly, efficient service, reasonably priced, great selections, and extremely helpful employees. I do want to give a shoutout to Kim, David, and Nick for helping me on May 23, 2026 on locating the correct replacement chainsaw blade, chains, fuels, and bar and chain oil for my older gas powered Craftsman chainsaw. I wish the survey code on the receipt was useful for at least 1 week after a purchase. Perhaps your regional manger can get that surgery time extended as I would have gladly done it. I set the receipt down at home and forgot about it until early this morning as I have been so focused on cutting down those trees. The good news is, I'll be in today to buy more fuel and a couple more chains AND I will do the survey in the store this time.
Thanks again for being so friendly and helpful.