We had our wedding reception at Seduction on March 22, 2019. I will review by categories so you can make an informed decision. Keep in mind they work with "ALL inclusive packages", which means you can pick your vendors from the choices they provide you with. My reason to give 3 stars is because of a huge problem with had with the photos and how it was handled.
The entire process: When we signed our contract, Marlene was their lead person, she quit cold turkey 3 months before the wedding and that made communication very hard because every time we called was a different person I was dealing with. My advice is to be on top, its your event, call to confirm 100 times if needed.
The food: It was not gourmet, but of course, we did not pay for gourmet. Given our expectations, the food was better then what we thought. Not the best food, but keep in mind what you paid for and be realistic with your expectations. My advice, pick something with a sauce, remember its a plated dinner and your food will sit in the oven for hours before being served. The bread was super hard, not edible, but that wasn't a problem for us.
Master of Ceremony: Cecilia, we couldn't have asked for anyone better.
The cocktail hour: Marlene had said the place open its doors 15 minutes ahead of the event, meaning in our case 6:45 and the bar would open 7pm. This is not what happened. My guests were outside from 6:45 until 7:10 with no drinks or food when I had to call and asked the receptionist to let them in! I dont think its logical to serve appetizers and drinks outside, on the Florida heat, for 100 wedding guests basically standing in the parking lot since they only have 3 tables out. Ask them to serve cocktail inside the ballroom.
The Limo: Friendly guy, was there on time to pick us up and limo looked great.
Servers: Ariel is the sweetest, they went above and beyond to make us happy.
Bar: Margarita was the best, pinacolada way too sweet for everyone's taste, he was happy to accommodate any request, my only issue was that he served my beer in a plastic cup, all night long.
Decor: Claudia and Sandra really care, they had so much patience with us and really made it look so pretty. Again, be on top, my chairs were all different from the ones we asked, but that wasn't a problem. Stick to Claudia, she is so great.
DJ: He goes by "Danger", nice guy, plays what you ask. He however missed the cue for the Samba show because he was on his phone, and messed up the intro song for our wedding party because he was outside the venue. Still, nice guy.
Cake: Very good, we went with Amparo. Again, be on top!!! I called 2 days before wedding to make sure, and she had completely forgot we agree and paid extra for an specific design.
Flowers: Odalis, very sweet lady and did what we asked for.
Photos: My advice, GET THE CREDIT and hire outside professionals. My wedding was ruined because Inlimine Productions, Jessica and Ketty, got to the venue late and missed the entire processional and lied to us saying their camera got hot inside the trunk and couldn't record the beginning. Do you know whats not to have a memory of the bride walking with her dad??
I have wrote the ballroom asking for a refund and received no replies.
The photos they provided us with were a joke, closed eyes, blurry, looking at the wrong camera. They charged extra to go to the ceremony venue even though my contract included that, they give you zero directions, I had to ask them to take photos of my shoes, bouquet and rings. They left at 10pm promptly, and while we were eating they were seating texting on their phone.. Be very aware the photo is the MOST important part of your event, because that's all that is left!
Other choices they had: ROCKFORT, very rude lady and we were told "for what they pay me i will not work over 4 hours so if your ceremony is somewhere else you need to pay me or i will leave".
MARCOS, which has reviews all over the internet that he takes over 6 months to release the photos.
All in all, other then the problem with video and photos, it was a good experience, but they did keep the money and stopped replying to emails in regards to refund. read more