Steven has been my go to realtor for 8 years. I have leased, sold and purchased homes with him. His…read moreone stop approach allows me to focus on my career while he manages all things real estate for me

I've purchased, sold, and refinanced using Steven Robinson. Every transaction goes smoothly with…read morezero surprises. Straight dealing, knowledgeable, and hard working all in a one stop shop.

The attitude displayed is highly unprofessional, characterized by rude and disrespectful behavior…read moretowards clients, particularly Mr. Methew and Mr. Sam, with whom I work regularly. They require proper training to understand how to maintain professionalism. I have no issues with the owner of Prompt Realty, but he should ensure that his office staff are more knowledgeable and respectful.

FRAUD. We looked at…read morea home on a Saturday, reached out to John and had no reply. We loved the home in Pearland and decided to try and move forward regardless of our realtor having no reply from John for two days. Monday, we filled out the applicated, and my realtor AGAIN reached out to john stating how interested we were in the home. John replied "ok"... on Monday. Tuesday, we finally get a email response stating we were missing information for our application. We sent in all missing details and asked to proceed with paying our application fee via zelle. I sent funds and within 6 minutes we were told that the house we were applying for was sold. To be transparent, they did tell us on Monday, that another application was being reviewed. My discrepancy is when we sent the application, he asked us to pay the application fee via Zelle, we did and not 5 minutes after funds were sent we got an email stating the house was sold. Having sent a zelle payment he then tried to state that he needed my information for the refund, he already had my information from my application, emails and txt. Be warned. It took 2 follow emails to get my refund and no sympathy.

We can't speak highly enough of our experience with Ali Palacios. We were first-time homebuyers…read morewith very little knowledge about how to find the right home. We are so lucky that we found Ali, she made buying our first home an enjoyable and easy experience and she answered all our question(and we had a lot). Thank you so much Ali we love our new home!!!

I recently purchased a home. Happy Clients Reality helped us through the process from the beginning…read moreto the closing. I appreciate the time and professional team that walked me through this process.