I first set up an appointment to meet with Cathy and her mortgage team to initially discuss my goals of purchasing my first home. I had heard ads on the radio Dave Ramsey show recommending her team as a mortgage lender, as well as online reviews I read when I was researching mortgage lenders to begin the pre-approval process before I hired a realtor to start looking for homes. I had a pretty solid idea going into the meeting about how the mortgage industry worked and what sort of financial position I needed to be in to be qualified. I had a list of questions to ask, as well as most of my financial documents initially needed with any mortgage pre approval process. As anybody would be when making their first home purchase I was very skeptical of the process and had my guard up extremely high going in.
Cathy was my first meeting with a lender....and she was my last. By the end of the meeting I knew that I needed to look no further. Cathy was the down to earth, straight forward, honest, and knowledgeable person that I was hoping to find in my search. She has been in the mortgage game a long time and has seen so many different scenarios over the years that she knew the ins and outs of the industry as well as sharing personal accounts of her own mortgage dealings over the years to help me feel like she was an ordinary person that has dealt with the very same experience I was about to undertake in buying a home. I had a laundry list of questions to ask her that day to try and gather as much information as I could about her company and team. Cathy took her time and answered every one of my questions honestly and bluntly with no sugar coating or false promises. That is just the type of person I like to deal with. I felt a sense of ease and comfort because I knew she wasn't the type to blow smoke up my ass just to gain another hopeless client.
The last part of the meeting that really had me sold before I left was the amount of rapport we had built in that hour and half we spent together. Besides just discussing all the financials involved Cathy had no problem telling me about herself, personal stories and experiences. I had a really good idea of what kind of person she was away from the office by the time I left that day. Many of our beliefs and values really lined up, which made me feel even better about choosing Baker Mortgage in my home buying process.
Throughout the whole process of gaining pre approval to finalizing the loan, Cathy and her team were there to explain what the heck everything was that was going on. I had lots of questions, trust me. They responded quickly to all my inquiries. Cathy was even there with me and my realtors on my closing day, which further added to my level of comfort and appreciation I had gained from choosing Baker Mortgage as my lender.
So if your about to begin the home buying process for the first, second, third time and are seeking a mortgage company with a very straightforward approach to the process with a helpful knowledgeable staff to help you the whole way, look no further than Baker Mortgage. Tell em' Carl convinced you! read more
