BEWARE of XFinity / Comcast! Signed up for Internet service @ $60 per month. Several months later,…read morethey DOUBLED my monthly bill from $60 to $124. Never received prior notice of this insane increase. Called multiple times regarding the matter. Each time, I was "referred" to someone else. Finally talked with a rep who said a mention of the increase was on page 3 of statement. Never received statement. Then I was told that I should look up my account online "every" month to verify my monthly bill. I was told that bc I was an existing customer, they could sign me up for SAME svc I was receiving at $60 for only $105. BOTTOM LINE: If u use XFinity/Comcast, read ur paper bill thru page 3 snd/our check ur bill monthly online so u will know if ur bill will also double. Bye XFinity!

Okay so I called Sunday about my cable being messed up. This company is a joke I just found out the…read moreentire apartment complex has the same problem. You see the problem with these big companies is they don't care about the costumer all they care about is money. So that they can pay these big dummies that run the company a big salary So you when I called they knew what the problem was. Xfinity is a fucking joke.

I've had service with ADT for years. When I moved to Huntsville, they made it very easy to transfer…read moremy services. Their scheduling time was a little longer than normal, but I think that's just because of COVID. They did come out and install everything I wanted and helped link my previous accounts so I could get my old contract terminated without a fee since I started a new one here. They also give military discounts, so we've appreciated that .I'm happy with my service so far and it's been about 3 months since install.

I have called on at least five separate occasions and updated my payment method and they are still…read morecharging the old one. I can't get ahold of customer service during their open hours now. I am about to cancel my service all together and find a new company to go through.

Mark is very precise in his lock management and does and excellent job. Highly recommended.read more

Went to Locktec to have a new car key made. They had a shell in stock and were able to get a new…read morekey made quickly. They were able to transfer the electronics in the old key fob to the new key so I didn't have to wait and pay for a download. I was in and out in about half an hour. Randy did an excellent job at a reasonable price.

Vivint is HORRIBLE! Do not use them…read more They will not respond to maintenance issues and will insist that your equipment is outdated and you have to upgrade. When you try to cancel, they will offer you 1,000 options and after 1 1/2 hours, will finally accept your cancellation. But wait, they will continue to charge you insisting that you never requested a cancellation, even with email proof.

These people are scam artists!! My elderly mother was moved to assisted living. When I listed her…read morehome for sale I called to cancel their service. They continued to auto bill her and take money. I have called them five times (10 months later) they stopped auto billing but continue to paper bill and charge her. This is an elderly woman with dementia. I will be filing a complaint with the Alabama Attorney General Office as they are exploiting the elderly. Do not use this company!!

I have been trying to get them to come back and fix a repair service visit where they seriously…read morescrewed up my alarm system. This has been going on for over three months. They don't have local repair technician, the nearest is Birmingham. Profesional security was bought by a national call center. They no longer have a local office . Profesional security has been my alarm service for 25 years but I am terminating their service because they are no longer responsive or trustworthy . If I could give them 0 stars I would. Don't use them for your security system. If you do you will regret it!

As a new homeowner (new build) in the Madison area, PSS was recommended to us by our builder…read more Perhaps Professional Security Systems should be renamed Unprofessional Security Systems. Their representative might know electronics (?), but he doesn't show up for appointments or return phone calls. Neither does their office staff. We still have issues that are unresolved and will likely remain so as no one seems to want to return phone calls. I would look elsewhere if you want a SECURE security system.