​Tyler and Matt are both exceptional. We recently moved and Matt connected our computer, printer…read moreand phones in our new home. He also installed and connected our 65" TV above the fireplace. All was completed efficiently and professionally. Earlier this month I needed to finally update "Windows 10" to "Windows 11". Found out my old computer was not able to be updated. Tyler got me a new computer and cloned my old hard drive and showed me the few differences between the two operating systems. Great company. ​Highly recommend Pride Computer.

I am an online college student and my keyboard wasn't working at all. I am not tech savvy at all,…read moreso I went to Pride Computer Systems. Tyler helped me out with a few clicks and everything was working perfect again. I was there less than five minutes. I will definitely be returning in the future.

All I can say is WOW!. My wife and I own a Big Frog Custom Printing & Embroidery here in…read moreJacksonville. We have a network system utilizing 5 computers that drive our POS, Design, CRM, Files and order processing. The system has had multiple issues over the past few years. On each occasion that we needed Tech support, Justin and his team were quickly responded to our request and fixed the issues. They asked questions and listened to our needs. They resolved the issues each time with speed. They explained the corrections they made and what caused the issues. On the last call this past week 08/14/2026, one of the hard drives seemed permanently disabled. My corporate office told me the hard drive would need to be replaced. Justin worked on it for hours and then took it back to his facility found the issues and basically rebuild my hard drive and then brought it back to me on a Sunday so that I would not have business issues when we opened on Monday. Great Service, Quality and Value. Bobby Nebel Propietor of Big Frog Custom Printing & Embroidery

Justin replaced my hard drive . My laptop would not boot up this morning . which was the original…read moreproblem. I tried to call Rapid Response but calls from my phone number are not accepted , I had to use someone else's phone, maybe the phone system there is messed up. I left a message asking him to call me.

Great service, polite employees, fixed my granddaughters computer after she cracked her screen.read more

Mr.Daren from Mac+PC Tech perfectly worked on my 2013 Mac Mini. it was difficult to install the…read moreMacOs because of the release year of the Mac. but Daren from Mac+Pc Tech was able to troubleshoot the OS and do a fresh install of the compatible OS. Thanks Daren!

I walked into the 904 Connect today thinking I was screwed-I had just been to Verizon because I…read morecould neither make or receive cellphone calls and they told me they couldn't fix the issue-said my best would be a repair shop. With only 3 days until Christmas I was stressing, hoping I could get this fixed before everything closed down. Well Lady luck was on my side, as it took 5 minutes for Domenic to tell me SIM card tray was banged up and needed to be replaced. Had one in stock and swapped that sucker out in all of 30 seconds, sending me on my way and charging just $10 for new tray-all while knowing I'd have paid more. I wasn't surprised at all though once I found out he's a local-grew up at the beach. I'm so happy and very relieved. Can't beat honest, fast and efficient. And local. Thanks again and Merry Christmas!

Computer resuscitation...904 Connect brought my granddaughter's machine back to life. Quickly,…read morereasonably, reliably. One's word is one's bond, and I have no qualms about lending my word to Dom and his business. Rock solid and on point!

If I could give 10 stars I would! Jason was incredibly helpful. He contacted me within an hour of…read moremy Yelp request and he walked me through possible solutions to my problem. One of the solutions WORKED and my laptop started right up. He's a miracle worker and never even saw the machine. He just knew what might fix it and it DID. He's my new hero! He will get all our computer repair business.

Jason is extremely knowledgeable! He fixed my computer and made some helpful suggestions! His…read moreturnaround time was very quick. He repaired my computer on a Saturday and had it back the same day. I too trusted him with my business computer, and he went above and beyond. I highly recommend Jason @ Tech Resurrect

Tim was so helpful and did a great job in building a computer for me, my boyfriend, and his…read moreroommate! We love all of our computers and appreciate how great the service that he provided was.

I used to go to Dork's when I was active as a consultant for a number of local clients when I…read moreneeded a component or had a technical issue requiring additional assistance. A client needed a server at one time so I decided to have Tim build it for a variety of reasons. Two requirements included a DVD RW drive for making back ups, and two hard drives configured for RAID 1. Overall the server was well put together, but a couple of issues arose. First, the optical drive was defective (it wouldn't write), so I requested a replacement that I installed. Tim, for some reason, was not at all pleased about this, even though I had relieved him of the chore of swapping it out. His remarks would violate the rules pertaining to this review. Secondly, he had not properly configured the RAID 1 drives. They showed up as C and D drives instead of a single C drive. When I attempted to explain this he became argumentative, making it clear he would not accept that anything was incorrect. I reinstalled the OS myself, following instructions from Microsoft, and succeeded in completing the task correctly. As a result of this less than satisfactory experience I haven't returned. Tim has clearly managed quite well without my business, but I know I'm not the only former customer who's moved on to other vendors. I offer this as sincere constructive criticism, and leave it up to Tim to accept it or not...

I bought a high end gaming desktop about 1.5 years ago, set it up and never touched the cables…read moreagain. I recently moved and upon going to setup the computer, it would not boot. Took it to AG Tech Repair, they did their thing, and it was very affordable. However, got it home, same issue. Now you're thinking "Did they really fix it?" Well, they can't fix stupid. I was plugging a cable into the wrong HDMI port. AG Tech Repair answered my text questions, didn't brush me off and say it was fixed, and eventually had me send them a picture of the back of my desktop and quickly identified what my temporarily braindead self was doing. Long story short: They will do everything they can to diagnose and repair your issues AND they will go the extra mile all while charging far LESS than I would expect.

I do not recommend this place, kept my TV for about two months. Told me they order parts for the…read moretv ,then got a phone call that they couldn't fix it. AG Tech Repair shop said corrosion was in the tv ,two weeks prior to taking it to them. I had a shop to take a look at it,and they said the inside of the tv looks good no corrosion everything looks good. They told me they think that the lamps were out.

Samsung announced a Free Repairs for Frontline Workers Promotion offering repairs, up to $279, for…read moreSamsung phones. I called this location first and asked about the repair process and what I should expect since my phone's screen was scratched and the battery not lasting long. I was told that when they repair they screen, Samsung automatically has them replace the battery, screen, glass and some other components for every device. He said the repair would take an hour and they had the parts in stock. Fantastic! Yesterday my spouse and I, both of us work in physical/occupational therapy, brought our phone in to initiate the repair. The gentleman assisting us was told that each of our phones has the same issue, cracked/scratched screen and poor battery performance. We did not need to wait for our phones, and agreed to come back today after 1100 to pick up the phones. My spouse forgot his work ID, which was totally our fault, so we did drive back home to retrieve the ID and bring it back yesterday as this was required to begin the repair. We made arrangements for me to pick up both phones since I was not working today, which was also not a problem. Today I came in around 1300 to pick up the phone. My spouse's phone was repaired as expected, but I was disappointed to find that the screen on my phone hadn't been repaired. I mentioned this to the gentleman assisting me (Will) and he said that the ticket only had the battery listed for repair. I explained that this was not what I communicated when I dropped the phone off and ask how we fix this error (that was theirs). The staff member said he would call to see if they could authorize another repair and proceeded to the back and called someone (I could hear everything he was saying). Instead of saying that they made a mistake, he told whoever he was talking to (I later found out this was Samsung) that I was wanting another repair and they would not approve it. I explained to Will that I expected my phone to be repaired as communicated when dropped off, and their error should not result in additional cost to me. I asked if I could have the number for the regional manager or franchise owner, and Matt confirmed this was a franchise location but they were not allowed to give out the number. He suggested I call Samsung, and I assured him I would be filing complaints with the Better Business Bureau against both UBreakIFix and Samsung seeking a resolution. I also asked if I could leave my information so the franchise owner could call me back at his leisure. I left the store with my phone that was still not repaired, after calling first and then visiting this location 3 times already. (I later found out that Samsung is more likely to makes exceptions when it is the customer's fault.) I didn't want to have to come back, so I sat in my car and called their national customer service number to initiate my complaint and try to get the issue resolved before I left. I was on hold for quite some time, but after the customer service representative picked up and I started explaining what happened, Will approached my vehicle and said he could fix my screen. Great, but why the change of heart? (Will called me later and I found out that the franchise owner had approved the repair before corporate even contacted the store. It also important to note that Will was able to speak with the staff member who accepted our phones for repair and he confirmed that it was his understanding that screens and batteries were to be fixed on both phones.) The customer service person did come back on the line after an extended hold. She told me that she had been able to "review the footage" and saw that it wasn't explicitly communicated by either party what repair was needed (both my recollection and the staff member's recollection conflict with her assessment). She also made a point to say that I signed the nearly 2 feet long receipt which listed the repair and the terms and conditions. I've learned that customers here really need to read the receipt they are signing, no matter how long it takes, because you may have a battle on your hands if a mistake is made. This company must have lots of issues with customer complaints if my interaction with customer service is an indicator. Good companies use common sense to resolve issues, but this company uses recordings that are made of customers and feet long receipts with tiny print to try to deflect responsibility. Overall, I have to say that while in the store and speaking with corporate, I felt like I was the one being scrutinized. I initially rated this experience as 1 star. I have changed the rating based on a couple of things. Matt did call me later to follow-up, which was a positive gesture and a step towards earning my trust. What truly changed my experience, was when the franchise owner called me back and we were able to discuss the experience in detail. I feel like we both had similar expectations and perspectives, and that he cared.

Service was within time given and service was Great would definitely recommend…read more Guys were real nice and helpful