Plenty of safe space to keep my stuff. Great service when you call, pretty decent deals with a…read morecouple free months when signing up and the entrance is easy to get in and out. Thanks for keeping the facility maintained with landscaping. Quality business and respectful clients.

We had a SUPER last minute need for local storage for one of my cousins attending Cleveland State…read more She had a housing/roommate issue (yuck) that led her with a truckload of items and a plane ticket leaving TOMORROW to escape the drama. I was in charge of organizing the logistics. Which, by the way, is my least favorite thing to do in a time crunch. I've had horrible storage facility experiences in the past but was impressed by my experience with this facility. The main item being, I didn't even need to interact with anyone to get this handled. We already had enough going on, so this convenience was VERY appreciated. After a quick yelp search, Buckeye State Storage popped up. I noticed they were literally minutes from Cleveland State which was super convenient for my cousin. I immediately went onto their website and reserved their move-in special, a 10x10 for $99. I instantly received a gate code, room #, and my cousin already had her own lock from the past that she held onto. She dropped her stuff off 20 minutes later. That was easy!

Let me start i am giving 5 stars to Storage!!! But 0 stars for customer service at this location!!!…read moreHad very bad experience, would say was told to leave store because i didn't use services to rent from employee , was told also they can not help and grand price whats online!! Its lie!!! i called corporate yes employee inside will help assist you to make sure you get right unit and price !!! Best part employee told if you don't do business inside you waisting my time !!! Really looks like manager did explain you are on the pay and you need to help customers!!! Overall storage is great, customer service at this location very rude, racist,unprofessional. Highly recommend, place order online and enjoy also download app and make payment!!!

I highly recommend this place! Murisa was awesome. She helped me with my new unit and was very…read morekind to me. I had just lost my Mom and had to scramble to make storage arrangements. Murisa helped me with the reservation of the unit that was perfect for me until after I had dealt with the funeral. She showed me kindness and compassion when I really needed it.

I've had my things stored here for a few years. The office staff has always been helpful and…read moreaccommodating. Whether I called or came in person. Both Gary and Jack were always professional and would explain any changes concerning storage of items.

Don't waste your time here. I cleared out my storage space and was told automatic payments would…read morestop. The first of the following month I was charged for storage. When I called, the person i spoke to said the manager forgot to stop automatic payments. Only the manager has authority to do that. He would send manager a message. 5 days later I was charged again. I called back and explained I was charged in error twice. I was assured that the manager would refund both payments. I received 1 if the refunds. I called 3 more times, each time speaking to someone at a call center who could only send manager an instant message. My 3 messages have been ignored. I'm still due 1 months rental refund. I wonder how many times I'll have to call in order to get my $$ back. As of this date, I'm still waiting. NEVER EVER EVER go to this facility. Pay a little more elsewhere, it's worth it

I have been a customer since 2018. At that time, they offered 2 months free if paid a year in…read moreadvance; which I did. It worked out well until Stephen S. left. Rates were raised and No Longer offered the 2 month special. Now, August, 2026 I have emptied my storage unit. I am owed a refund, which I have not been able to collect. When I call Kendra she says she will let me know when to pick up my refund. She never calls me back. I have always paid for a year & on time. As a loyal customer of 8 yrs. I would appreciate the same respect. When can I pick up my refund? Thank you. Diane Q.

Poorly ran,many different faces in office,I was told I had to move units recently and time was…read moreup,and being that I couldn't move things in their time line they terminated me,and I also expressed I was moving storage places,,so when I get there I find my unit was messed up,the one end was with the one end wipe open,the door was off,They already started renovations,had to go thru my of what was left of my things,,It was a mess.. People find better storage place,they are careless,rude,all about money,,,the back entrance was ripped off,no regard for my things,,,My movers were disgusted,,,I always tried keeping up on payments,,,,,I wasn't perfect but I tried,,,But they crossed the line....they started throwing my things away....

Highly recommended. Very clean, and Diana (the manager) is great with the details…read more It's worth the extra drive.

From the owner: Clean, affordable, convenient storage with no hidden fees or long term commitments.read more

The worst. I had a unit here for 2 years. The gentlemen that I initially dealt with was great. The…read moreperson that took his place was horrible, he provided the worst customer service ever. My furniture was damaged due to mold, but of course the insurance I had, did not cover that. The day I was moving out of my unit, he locked the dumpsters and stated that, I wasn't allowed to use them. I was told to contact the corporate office, and I did...they never responded. Please DO NOT waste your time.

My name is Debra I move here from Florida. Loss my husband to cancer then the storms come back to…read morethe house was not in living Condition. Had to move to Ohio the only place we could get a place in need right then . Indian hills Apartment been here 4 months. someone stolen my van in Indian hills apt. I called securcare self storage to get a little help with my storage I wanted to pay half of my storage fee. I have to catch the bus to the doctor. After I pay that I don't have no more money to fill on. No help from the storage place. Would not take half payment. Until I can find my van. I pray The Euclid pd find my van. So mini heart loss people here. If need help don't call them because will not help you. Please pray for me.

We have used this moving company twice now to move an elderly family member. They were very…read moreprofessional, efficient, and personable. They took care with her things as they packed and unpacked. We would use them for every move. Pricing was very fair and competitive to other companies, the final charge was actually less than the quote. Great communication. We knew when they were on their way and when they arrived. Very grateful we found Moving Ahead Services!!!

I would give them zero stars if I could…read more They moved us and it was a disaster from the start. Then they damaged our furniture and admitted fault. Please note we paid for additional insurance to cover up to $15,000 worth of damage. I spent weeks trying to get in touch with someone. Jovelyn who was barely responsive. The company would screen my calls. Then finally the GM, Scott, took over my case. The company admitted fault and took responsibility, then the company agreed to replace our furniture that was damaged/broken (I have proof) and then Mike (whom till this day refuses to return my calls) decided I had to file a claim through this CSI company that investigates claims. After waiting almost 2 weeks for Jovelyn to get me the information I needed to file, I complete one. Then I contacted Moving Ahead Services MULTIPLE times because no one from this CSI claims ever reached out to me or answered my emails/calls after I filed. It's now August 22nd, I moved June 13, and I'm still sleeping on a bed on the floor because my bed frame was snapped in half. I waited to write a review because I wanted to give them the opportunity to rectify the situation. God speed if you choose this company.