These ladies are very rude. I went in looking for a dress for a friends wedding. They said out of pocket nasty comments towards me. Will be taking my business elsewhere. read more

Amazing experience!! I had been searching for a dress to wear to a wedding for more than a month... online, bal harbour, etc. and could not find an option. Popped into Secret Vanity Boutique with my mom and we both fell in love with the first dress we tried on! Great customer service and Ody was very sweet & helpful. Highly recommend :) read more

I used to come to this boutique religiously from Broward because of their wide selection of items. My "go to" one stop shop. But.. their costumer service is ATROCIOUS. I had two sets (with tags, NBW) that I was seeking to get store credit for--not even a refund. And the owner was extremely rude & snobby. She claims that because of covid they do not accept exchanges or returns, that everything is final sale although the receipt does not state that nor do they mention it at check out. Additionally she could not explain the different in terms of "covid" and germs between trying on at the store or trying on an item at home. She was dismissive & after that stopped attending me. Wish I would've paid attention to the reviews prior and saved myself the hundred of dollars spent here. read more

I bought a backless bra from this boutique last week. I went back today to exchange it for something else since it was defective and they don't do refunds. I show up and let the sales associate know the situation. And she told me sorry, no that's not returnable. Then, she brings the owner over and says the same thing. And then proceeds to say, "You tried it at home and took off the plastic covers, I can't resell this". After multiple explanations letting her know that the bra DIDNT stick at all, she finally opened the box and realized the bra was completely dry and was defective. At that point, she just brushed me off and was like "Fine, go find something to exchange it for". Then, while I was looking through the store, I felt the sales associate kept eyeing me the whole time making sure I didn't steal anything. It was pretty uncomfortable. read more

This boutique has best selection of merchandise! I came in and got the most amazing romper for my birthday, thanks to the ladies there. :)

Wow what a terrible experience! First off the receipt reads exchange or store credit only which is fine. And no return on sale merchandise. I was never advised the dress was on sale, there was no final sale stamp on the receipt. She refused to exchange it. And she was super rude too! My advice is steer clear and go to one of the many other boutiques nearby. read more

I walked in the other day and employees automatically assumed I was going to steal something and I felt quite offended and made me not want to buy anything. I was also kicked out and the store had not even closed yet was not even told in a nice way, but very rudely to basically get out because they were closing. One of the employees was nice however, that's why this is a 2 and not a 1. I would have liked better service and less rude attitude. read more

Little family owned boutique with beautiful clothes for women of all ages. Incredible customer service from the 2 owners and employees. Immaculately clean and comfortable fitting rooms. My go-to boutique for every occasion. read more

Be forewarned before going into this store that there is absolutely nothing SECRET about their VANITY. Walked into the store with my mother after visiting a nearby shoe store to shop for a dress for an upcoming wedding. We were quickly approached and asked if we needed assistance with anything, which I thought very helpful. (Little did we know that the only assistance being offered was to direct us to the nearest exit.) After assuring her we just want to take a look around we were left to brouse. But after a few mintues of looking through the racks of dresses we were again approached by the attendant and more assertively asked if we needed help. While explaining that we were looking for dresses for a wedding, a woman appearing to be either the owner or manager (not sure which since she never introduce herself) curtly informed us that they only specialize in "tight, sexy dresses" and that we would NOT be able to find anything suitable there. Considering that we had already seen a couple styles that would have been appropriate, I was a little confused. She went on to tell us that we might be better off looking somewhere else. By the look on her face, it was clear she thought us unacceptable customers. They are obviously extremely selective as to who they are willing to sell to. I will gladly take my business to Macys as she recommended and be happy to never step foot in their shop again. read more

I love the service in this store. I come a lot to shop for my mom and my girlfriend here. They have good prices in nice dresses and etc... the layout of the store is awesome. One of a kind boutique. read more

HORRIBLE SERVICE and fraudulent advertising. A Mother's Day coupon was posted on the Instagram account but was not honored. They did not say what the exclusions were on the coupon, but in-store told us that everything was on sale EXCEPT the one dress i picked out. The owner was EXTREMELY rude and said "I can post whatever I want on my account. Do you want the dress or not?" We were very polite and were frankly shell-shocked as to the way she spoke to us, her customers. There are so many better boutiques in that same shopping center so please try those before stopping at this one! read more

Secret Vanity Boutique - Women's Clothing Near Me - Miami, Florida

I have to congratulate Ody and her staff for how profesional and pleasant they are. Love this boutique!!! Their selection and good taste in clothes is obvious as soon as you step in the store. Janet is always so helpful, they always help me find the right outfit for my events. Keep up the good job Secret Vanity girls!!!! read more

This boutique has nice clothes and I actually used to shop here a lot, however, I had a recent encounter that made me second guess if I want to shop there anymore. I came in to return a formal dress not knowing that you couldn't return formal attire, and when I told them that no one told me that I couldn't return the dress when I originally bought it, instead of being understanding they responded by saying that if I was "used to" shopping at boutiques I would know that formal attire is usually non refundable. I found this very disrespectful because I shop at Secrent Vanity all the time. The workers were very rude from the moment I walked in. read more

I purchased a dress no less than 24 hrs ago. When we visited the boutique yesterday I had spoken to what seemed to be a very nice lady that assisted my daughter and I. I mentioned to her that I had a dress, but was undecided and wanted to make sure she had a dress that fit her properly for her prom. We found a dress and decided to purchase the dress. While my daughter was in the dressing room I called the seamstress to see if I could cancel the alteration of the first dress, it was too late she had already finished the dress. All this happened in front of the lady, mind you. I even mentioned to her that the dress was more than I wanted to spend, but I was going to take it because I was done looking for dresses and just tired. The first dress turned out nicer than I thought and we decided to go with the first one and return this boutique's dress. I was told by the same lady that helped me less than 24 hrs ago that they could not take it back. She never once mentioned that they did not accept returns. The least she could have done was to let me know that they did not accept any returns. Very disappointing and upsetting. She called the owner and over the phone simply told me no. Now I am stuck with a $240 dress that she will not be wearing. It is sad to see how some people care more about making a sale than communicating and caring about their customers. I will not be returning to this boutique. read more

I've purchased a dress at this store before and have never really had any problems. The other day I went with my friend to purchase a dress for her baby shower. I tried on a few dresses and did not find what I was looking for. My friend, found a dress that she liked and wanted to try on but the employee told her that it wouldn't fit and proceeded to snatch the dress out of her hands instead of nicely suggesting something else or explaining to her that the size might not be right. We immediately left after that. It's so disappointing because I'm sure with the right employee training this boutique could be great. Until then, we will just be going across the the parking lot to stores who actually value their customers. read more

I walked into this store for the first time looking for a dress for my baby shower and was pleasantly surprised by their selection. I immediately chose a dress to try on that was appropriate when an employee approached me and told me "um that is not going to fit" in a very rude tone and then proceeded to snatch the dress without suggesting other options. Thankfully there were other boutiques in the area and I was able to find a beautiful dress. Terrible customer service! read more

DONT SHOP HERE! sales associate VERY RUDE!!! I've been a customer for years, today I happen to be shopping for my daughter since she can't make it because she has practice till 6PM right after school. I ask politely if I could take pictures of a few items to send my daughter and she flat out rude as hell said NO! COMPANY POLICY... which we all know what that means. Then she told me that if I wanted pictures to go on her Instagram ?! That made no sense to me so I told her "that's why I'm here if my daughter likes it then I will purchase it. The sales lady, which by the way is the same person that has helped me in many other occasions didn't want any part of it she gave me the look of GET OUT OF MY STORE! I've could've taken the items into the dressing room and taken the pictures but I was being polite by asking first. So here I am on Instagram telling you all how terrible and uncomfortable you made me feel. The owner should know how she's treating her customers. I give this place a negative - in customer service and I'll be telling all my friends. read more

In my opinion this is the best little clothing boutique in Miami. You don't have to fight for parking, deal with the crowds at the mall, or get the sticker-shock of other similar clothing shops. I love coming in here because they always have a really well-edited selection of fabulous clothes at affordable prices. The employees are super helpful and knowledgeable, and the clothes and accessories are always on trend. The area is really great, too, filled with interesting antique and home decor shops, as well as a few other clothing boutiques. It's just a really enjoyable alternative to the mall, with better selection, better prices, and more stylish clothes. read more

This place has a ridiculous store policy when it comes to returns or exchanges. I purchased a dress on the 4th but throughout the week I changed my mind and didn't like the dress anymore. I went into the store today March 15 cause I didn't have time to come in before but they refused to do a return or an exchange because apparently you only have 7 days to do it. I've never once heard of no returns or exchange after a week, this isn't anywhere on the receipt which I told the cashier and the owner showed me a small 4x6 sign with two paragraphs of tiny letters. Who the hell will ever see something like that, the cashier with an attitude told "well you should've called". I will never purchase here and wouldn't recommend this place to anyone. Thanks to the owner I am now stuck with a $100 dress! If I could've given this place ZEROOOO stars I would've. read more