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    Second Chance Group Homes

    1.0 (3 reviews)

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    Care from the Heart - Linda Reynolds, owner of Care from the Heart (on right), and Stephanie Greenwood, Director of Operations (on left)

    Care from the Heart

    3.6(5 reviews)
    1.2 mi

    I have to tell you how disappointed I am with this company. Stephanie came to our home yesterday…read morewith all the right words of what the company could do for the assistance we needed for our 91 year old father who lives with us. They were given the specific days and times we were looking for and we were told it wasn't a problem. We called her back within an hour and told her we would like to proceed. Today we were informed that they had scheduling problems and they could not meet our needs. They didn't even offer other days or times as an option until we asked. Even at that they weren't sure they could help out. She wasted our time even coming & we could have been talking to companies that can help.

    The Staff employed by Care From The Heart have simple Nursing degrees at Best. They are NOT Trained…read moreor even Required to be educated for working with individuals going through Alzheimers, and are thus basically Incompetent when it comes to treating patients/clients appropriately. Care From The Heart was hired to assist my Mother, Whom was afflicted by Alzheimers, with simple things she used to do as part of a Daily routine, but due to the illness became struggles of mental acceptance. [bathing, changing into clean clothes, tidying up around her house, fixing adequately nutritious meals, etc.] Most staff sent out to care for my Mother were Patronizing and Placating when interacting with her. And whenst my Mother would have a symptomatic mood swing, would become Personally offended and leave their shift early, sometimes not returning. My Mother is Gentle, but Strong-Willed. Non-violent, but Verbal. The only times she got into a mood swing were when the Care From The Heart staff grew unprofessionally frustrated, and Impatiently tried to FORCE her to do things she was not Ready to do. The Activity sheets, kept in a Binder, for the Family and their Boss to review, were Frequently scribed with unvarying, Routine entries, when they were not Simplistic and akin to Milking-the-Time-clock.

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    Care from the Heart - Always looking for the best caregivers to join our excellent team.

    Always looking for the best caregivers to join our excellent team.

    Care from the Heart - The Care from the Heart office located at 99th Ave & Bell Rd.

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    The Care from the Heart office located at 99th Ave & Bell Rd.

    Second Chance Group Homes - homehealthcare - Updated May 2026

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