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    Care from the Heart

    3.6 (5 reviews)
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    6 years ago

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    8 years ago

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    Be Well In-Home Care

    Be Well In-Home Care

    2.3(3 reviews)
    6.3 mi

    I am a CNA/LNA now, i Couldn't give you cero starts, I gave one star only. I was a caregiver then…read more3 years ago, such an unprofessional company, the owner before she die yelled at me, they try you like shit. The owner likes only African Americans people like him. They own me lots of bonuses money, I used to respond right away for fill in people. The office don't not what are they doing. They send caregivers without knowledge and only survive caregivers who don't ask for a raise, caregivers with no aspirations. Sad but it!s the true. Karma will take care. They never send me the W-2 in the time I worked for them.

    Golden Hearts has great care givers but they are sloppy on the billing and administrative side…read more They were late in sending bills to the insurance company and only sent them after I requested it. They didn't send a nurse or prepare an updated care plan. They and didn't document my fathers care according to the old care plan making it hard for my dad's claim to be processed. When i asked for a copy of the claim, Bob Pratt refused to send it. He is extremely unprofessional and a hot head. When the claim was being reviewed by insurance Bob told the insurance company that my dad refused care. If so, why did Golden Hearts charge my dad and submit a 30 page claim! Bob then tried to deflect blame by calling my dad a DRUNK who sleeps all day! Yes, my dad is 93 and sleeps most of the day but is never drunk! Please find another care firm as they are flakey and unprofessional. Bob is the consummate salesman who will sell ice to an eskimo, but is not a caring professional.

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    Care from the Heart - homehealthcare - Updated May 2026

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