I don't know how they ever get cats adopted with the rude older man running the adoptions…read more(referencing Citrus Park Petsmart adoptions). The man does not care for the welfare of the cats, just wants to make the 'board' (as he called it) happy. I don't know where they found this guy, but he let a bunch of bonded cats get separated, yells at customers, and comes across as angry and hates his job. For the sake of the cats, I hope St. Francis finds another person for this job.

Until the leadership changed, I enjoyed fostering there. In late 2021, under the old board's…read moreleadership, they received just under $1.5 million in donations. Then there was a coup and the old management was forced out and the New Management didn't want anyone to Know about the money. They continued business like they were broke. It was common practice to run volunteers from Wesley chapel to Riverview to westchase to pick up leftover meds from other volunteers rather than buy new ones or send us to a nearby vet. No respect for our time or our gas money. The last straw for me was when I needed more ringworm medicine stat. Ringworm is tough to get rid of and requires meds in a tight schedule. I'm begging (the rescue head) for more meds and she was stonewalling. Now, I'm all about saving money, but this is a $40 med. What is the problem? You have $1.5Million! When I asked (on our internal Facebook group) about the money and to see the public financial statements, I was mauled. Why all the anger? Why aren't we celebrating this money as a huge compliment of how good a job all the volunteers have done? Why am I in trouble for mentioning the money? What's wrong with asking to see the financials to find out where the money went if I am having to fight so hard to get a $40 bottle of ringworm medication? Bottom line, they can't cry poor mouth anymore when volunteers are asking for medical treatment for their fosters or ask the volunteers to pay for those things. I once paid over $200 to save one of my fosters because they dithered while I was trying to save her. For a year-and-a-half I was paying for litter and food because they didn't mention they provided it, like all the other rescues I've worked with. All we know right now about the $1.5 million is that it is invested. They continue to ask for donations. It's sad to see an organization that used to be so wonderful turn into this. Kathy worked so hard to build up that organization's reputation. A reputation so good that people gave million-dollar donations. Smh....

We need to UPDATE their rating…read more All the positive reviews are mainly for Dr Robert (Bob) Marrazzo and his daughter DVM Kimberly Marrazzo. Neither one of them are at the clinic any longer. Bob has retired and Kimberly is (permanently?) home for family reasons. At the helm are other (new) doctors. When one consults the website, you can only see the picture of 4 team members out of the 12 listed. On a recent visit my cats were treated by a DVM whose name, picture and bio were not even published on the website. I prefer to know who will treat my felines beforehand. UPDATE needed. When my set appointment was reminded by a text message it stipulated to arrive 15 minutes early to the set appointment time and to bring recent stool samples for both cats. On the day/time of the visit, receptionist was surprised to see us showing up 15 minutes early. This was apparently not necessary. Phone message needs UPDATE. In the Dr's office I was told that bringing in the feces was for sick cats only not for yearly exams. Phone message needs UPDATE. The timing for yearly visits is 30 consecutive minutes per cat. Both cats were seen in less than 30 minutes. I definitely felt that the exams were rushed. Not comfortable. When looking at the worksheet/invoice for both cats, I discovered that one cat was 12 lbs 3 ozs and the second one's weight was miraculously 0 lbs 0 ozs. This happens when you rush. It does not inspire confidence at all. After the exam I was given an information sheet listing some products that could safely be administered to the cats to treat their conditions. When trying to order these I learned that most of the products were no longer available. UPDATE needed. Inquiring on how prescriptions can be filled with online pharmacies, I was told that the online pharmacy needed to contact the vet's office directly and the prescription would be fulfilled over the phone/fax or email. On such a recent trial the office informed me they no longer provide that service and that the Rx would be mailed to me so I would need to contact the pharmacy myself. Really? This was my first visit to the Cat Hospital at Palm Harbor. Needless to say that will also be my last. The whole procedure from making the appointment to ordering medications was a total failure. I lost confidence in their setup, professionalism and knowledge.

Profit Driven Business-…read more We took our Senior cat Buddy to this place for a follow up visit from our ER vet doctor Buddy has anemia, heart issue, and it appears it most likely has GI lymphoma We had blood work from er vet place test results, We paid $1308 for the senior package to Cat Hospital of Palm Harbor and a specialized blood test for protein/ $ 30 extra for this anti bacterial foam ( the ER place had taken a skin bump off the back of his tail) All is good there, but in retrospect we really did not need the foam they sold us because it was healed up We got an honest 2nd opinion from a vet tech who had 2 years experience on internal medicine, she looked at his blood work and off the top of her head she said she would be surprised if he did not have GI lymphoma, she told us options and was honest and said normally it does not end well, so we decided not to torture Buddy with more vet visits. We decided just to go with B12 treatments we could give at home Back to Cat Hospital at Harbor, they wanted to give him B12 shots and a steriod, we decided against the steroids because a previous Dr at ER vet said she would not recommend steroids for Buddy ( ref previous asthma issue) because it could harm him, they were very quick to call us at all hours for additional treatments and even called me early at work to get the $300 for the extra blood test that i authorized. This is the interesting part: When we decided to with B12 only, no more Doctor visits, Guess what Folks no returned call, My other half tried first, then i tried the next day. I did research on the internet and found out B12 came in other forms and Buddy did not have to go with shots, when i got hold of some one she lied and said b12 only comes in shots, i said no i looked it up on the internet , it comes in liquid and pills, she said she would have some one call me back, and ofcourse did not. I ended up paying overnight charges to company on the internet for b12 that is helping Buddy and found some home vet tests on Amazon that I will be doing a check up on myself. After Buddy left that place he had diarrhea bad for 5 days, i also wonder if they mistreated him, Buddy does not do well with vets, because of covid you could not go inside And here is the icing on the cake, the clowns called 4 weeks later for a follow up call, money driven ofcourse, Buddy could have been dead by then!!!!

This vet literally records everything you say during a visit like she's preparing for court. The…read morevet techs are arrogant, cultish very controlling and authoritative. Also this vet is VERY EXPENSIVE. She will have you coming and going for weeks whether you need it or not because it churns money. There are so many better vets! I can't believe I tolerated this place for so long. Trust your gut. Trust your pet when they tell you they do not like a vet. HARD PASS HARBORSIDE.

I'm not happy. I brought my cat in with a serious tooth infection. Of course they wanted to clean…read morehis teeth, but I wanted to stabilize his condition stat and schedule the cleaning for after his fever was cured. The vet and I decided on a treatment plan. I had him give my cat an antibiotic injection; then he left the room to get a quote for the dental work. Next a young lady came in with the quote for $1100 and it was not the treatment plan that the doctor and I had agreed on. I left and pulled the bad tooth out myself. All I did was touch it and it fell out. The cat still needs his teeth cleaned, but I will not be paying $1100 for that.

I got my soul dog here and will never forget their kindness in allowing a college student to adopt…read morea dog. This was in 2014 and I had to put him to sleep last September my heart still aches but we had 11 and a half wonderful years together that I will never forget. I learned so much about life and dogs and I'm very grateful to this rescue for bringing us together. His name was Walter, named by the rescue and I didn't change it.

I inquired about a puppy and I got hung up on and received a very sarcastic email. This place…read moreseems like a scam.

I walk some dogs in the morning. These dogs are treated wonderfully. There are kiddie pools for the…read moredogs on hot days air conditioning & the dogs kennels are cleaned daily. Can't say enough about RAR The animals are treated better than at some homes

I stopped in with big hopes after searching for the right match for eight months. I described my…read morelife style and within moments several volunteers chimed in "Groucho Marx"! they brought him out for me to meet and he was exactly as they described. they made EVERYTHING easy and set us up for success. He's only been home with me a few hours and he's perfect. I've never had a smoother more thoughtful adoption over my 30 years experience with rescue adoptions. So grateful. The best. Thank you all.

Our dog, Sweet Pea, experienced her first confirmed seizure yesterday. We had previously visited AA…read moreonce for our other dog and had a positive experience, so we almost immediately decided to take Sweet Pea there. Upon arrival, we were quickly greeted by an incredibly kind staff member who talked through our recounting of Sweet Pea's seizure and some of her recent symptoms that we suspected were connected. Since she was stable and walking, another staff member, Nev, escorted us to the lobby to get us started on paperwork and to continue discuss all of our concerns. We can't thank Nev enough for not only her kindness, but her patience and thoroughness as we discussed Sweet Pea's symptoms as well as her insight into what the vet may consider to be some potential diagnoses and treatment options. She has a wealth of knowledge and experience that was on full display during our visit and made us feel more confident in how we are to address the next steps of Sweet Pea's care with her primary vet. At no point did we feel like our needs or Sweet Pea's needs were being neglected. We felt as though she was checked in, examined, and returned to us in a very reasonable amount of time with a full understanding of each step along the way. Thank you Nev and the entire AA team for the attentiveness that you provided both us and Sweet Pea!

Avoid this place at all costs if at all possible…read more.. they told me my dog had a strained back muscle and sent her home when she was locking up during an emergency visit... after trying to upsell 'cold laser treatments) The next day she was bleeding from her nose and mouth, blue pearl found out she had internal poisoning that they could've treated/ reversed had they caught it the day before when they said she had back pain. She ended up dying four days later at blue pearl.

The reason I respect and have so much faith in this sanctuary. They've rescued so many an either…read moreretired them to them to their natural habits if able to live there. N even rescued the kittens when mom deserted them or was injured.

I adopted a dog from there and he is the absolute best dog ever. I also keep in touch with his…read morefoster mom, but they were wonderful. Absolutely wonderful and what they do definitely deserves five stars. Great rescue organization. They really care

I have had cats since I was a teenager, I am over 70 now. 2 of my 3 cats died of old age. Want to…read moreadopt a cat almost four years old. But when I mentioned I let my cats out doors during the day only. I was told I could not adopt the cat. They like their cats to be only indoor only. I live on a half acre, on a road with almost no traffic. I have never lost a cat to a car accident. Just wanted to say I found this strange.