I need to write this for numerous reasons. I don't believe Dr. Seckler is completely aware of how his office is run.
I try very hard to not write a bad review. I prefer to compliment, however I am very disappointed in the competency of his office.
I moved to Boca Raton, almost 5 years ago from Los Angeles & needed to find all new doctors, especially a new cardiologist. Heart disease is rampant in my family. My youngest brother died at 31.
I was recommended to Dr. Jonathan Seckler and found him very charming & thorough.
This was right before Covid.
I referred him to a close friend of mine during Covid & thought he had gone out of business because the referral left numerous messages and NEVER received a phone call back to schedule a new appointment.
When I did finally see Dr. Seckler I did communicate that with him. He seemed perplexed??
Not sure what or if he addressed it with his staff. Well he lost that referral patient!
I recently went in for my annual appointment, and was told every other year I see the nurse practitioner NOT the doctor himself. Not what I preferred, especially never being told that, but ok again.
Got some tests & was scheduled last Tuesday @ 8:00am for a stress test. I asked for an afternoon appointment months in advance and was told that I had to have the am appointment not the next one at 11, because I was the first one to schedule that day. Odd I thought again, but ok.
I was scheduled for the test last Tuesday, October 3rd at 8:00am.
Not supposed to have coffee, chocolate, liquor 24 hours in advance. I had to adhere to all that ONLY to receive a call late Monday afternoon from the receptionist Lucia or something like that to cancel the appointment for the following morning. Why I asked?
I was told the doctor was sick.
Not sure that was true either, but ok.
Was asked by her to reschedule the appointment for today, October 10th again of course @ 8:00 am. This time again no coffee (which I really like to drink in the am) since yesterday at 8:00am (10/9/23). No chocolate, no liquor.
I have a lot going on these days.
Was up very late, but still managed to get up to be on time for my 8:00 rescheduled appointment ONLY to be told by the same receptionist Lucis when I checked in that the appointment was NOT today 10/10/23 but for 10/17/23.
I am going to NY on 10/12/23 am very organized and was quite upset that THEY/ Lucia made that error. She didn't seem to care that I was even upset and suggested I must have scheduled it incorrectly. How or why would I schedule for 10/17/23 when I knew I would NOT be in town!!
I asked to speak directly to Dr. Seckler, but was told by Lucia again that he doesn't return calls to patients. Can you believe that?
I also left word right after the appointment with the answering service that I wanted to speak to the doctor directly. Well let's see how that goes!!
I have decided to leave this office.
I liked the doctor, but if he is that uninvolved in how his staff treats his patients (rudely) and that he is in approachable that does not work for me.
He is probably losing way more patients than he is aware of.
So far that is now 2.
I hope he gets to see this long review.
I hope he realizes what is occurring with the office staff he trusts, but doesn't have his best interests. read more