5 stars for Pinnacle ! These guys saved me right before a big party when my pump died. They were…read moreable to squeeze me in due to the circumstances and get a new pump installed. Thanks again see you guys at closing time.

Had Pinnacle Pool close my pool today and couldn't be more happy with the job they did. Price was…read morefair and they were very pleasant to deal with . Would recommend to family and friends. Thanks again Pinnacle Pool

This company installed my pool equipment and service my pool for the last year. Service is prompt…read moreand affordable. I would recommend them to anyone looking for a reliable company.

I am very pleased with the service provided by swim clean. I needed liner installation for my pool…read morewhich the company handled with precision and care. Most importantly the prices were fair and the people were honest. They were in and out which impressed me because most services like this drag on, we were happy to have our pool available so promptly. I want to recommend this company for anyone who needs pool maintenance, repair or upgrades, they service all of Toronto and Gta at your convenience and for your budget.

This is my first review on a retail store. Our in ground pool pump and lights need replacement…read morerecently and we went to Pioneer Family Pool Service in Markham location. We are very impressed by the professional and knowledgeable assistance by the store. The store is big and has almost everything we need for our pool. We went many times as well as emailing. Every time we were treated very nicely and patiently. All their staff are very helpful. We highly recommend this store, we bought the Hayward pump and Retro LED light, our pool is now officially opened for the season thanks to Pioneer Family Pool Service.

We bought a safety pool cover in 2019 from Pioneer Family Pools with a 15-year warranty. We made it…read moreclear we needed it strictly for safety, and pool will be remain closed. Their team told us to drain one-third of the pool water every winter but this was wrong advice. In 2025, the cover collapsed and 8 straps broke. Pioneer's rep (Brian) blamed a leak without even inspecting. We monitored the pool no leak. After long delays and no real help, we contacted the manufacturer, who said the instructions we were given voided the warranty. Now we're left with a $500+ repair bill for following their guidance. We've filed a BBB complaint and found many others with the same experience. Their "Family" name doesn't match how they treat actual families. Be cautious. Like many others, we found this company online and relied on the reviews others have given. I now doubt some of the reviews they have on Google are legitimate. https://www.bbb.org/ca/on/burlington/profile/swimming-pools/pioneer-family-pools-head-office-0107-1296150/customer-reviews

I had my hot tub repaired by Legacy Pools. I was happy with the service they provided from…read morebeginning to end. They came out, quickly determined what the problem was. All the communication regarding pricing and timelines was very clear and simple through email. The hot tub was repaired and we were able to make the payment easily from home. I would definitely recommend this company.

They are always helpful in solving my pool problems. They have a great pool knowledge.read more

By far the best pool company in the city! They are very honest and customer focused. I find them to…read morebe very knowledgeable and have been a with them for 10 years. I have tried a few different places that are closer to home but they could not compare. I highly recommend.

What a beautiful store and the staff at Bonavista was fantastic! Great selection of not only pools…read morebut outdoor furniture, fireplaces, and tons of outdoor living ideas. The Bonavista team really helped us understand our options and they took their time with us to make sure we had all of our questions answered. Jennifer provided us with excellent and informative advice.We ended up ordering a complete entertainment sectional to go with our new salt water hot tub.

rob at BonaVista was a great help in determining what hot tub would fit our preference and we went…read morewith them as the manufacturer is a Canadian operation and the quality was excellent. I also really liked the range of fittings and styles. My husband is very tall and I am average so needed a hot tub that would fit us both and found the perfect one. We had delays in delivery mainly due to Covid impacts in supply chain but now we have it and enjoy daily. The staff continue to help post sale with an questions and do free water testing which have found helpful as you learn how to balance. Would definitely recommend BonaVista for hot tub purchasers.