I had my hot tub repaired by Legacy Pools. I was happy with the service they provided from…read morebeginning to end. They came out, quickly determined what the problem was. All the communication regarding pricing and timelines was very clear and simple through email. The hot tub was repaired and we were able to make the payment easily from home. I would definitely recommend this company.

This company installed my pool equipment and service my pool for the last year. Service is prompt…read moreand affordable. I would recommend them to anyone looking for a reliable company.

I am very pleased with the service provided by swim clean. I needed liner installation for my pool…read morewhich the company handled with precision and care. Most importantly the prices were fair and the people were honest. They were in and out which impressed me because most services like this drag on, we were happy to have our pool available so promptly. I want to recommend this company for anyone who needs pool maintenance, repair or upgrades, they service all of Toronto and Gta at your convenience and for your budget.

I started using Tav Pools about two years ago and have always received outstanding service. They…read moreare the best pool store in the area. Jim Scott

I've been a customer of Tav Pools for years, and Tav and Frank always delivered outstanding…read moreservice. Since the sale of the business, the customer service has noticeably declined. I recently purchased equipment from the store, and when I needed help with an issue, the new owner redirected me to the manufacturer instead of attempting to troubleshoot or assist. His staff also gave me the runaround rather than trying to resolve the problem. I ultimately had to call someone else to fix it. If you're buying equipment here and are told it comes with warranty and support, be aware that the level of service is no longer what Tav and Frank once offered. Unfortunately, I would not trust this pool store anymore, and there are plenty of reputable pool companies in the Durham area that still value their customers.

This is my first review on a retail store. Our in ground pool pump and lights need replacement…read morerecently and we went to Pioneer Family Pool Service in Markham location. We are very impressed by the professional and knowledgeable assistance by the store. The store is big and has almost everything we need for our pool. We went many times as well as emailing. Every time we were treated very nicely and patiently. All their staff are very helpful. We highly recommend this store, we bought the Hayward pump and Retro LED light, our pool is now officially opened for the season thanks to Pioneer Family Pool Service.

We bought a safety pool cover in 2019 from Pioneer Family Pools with a 15-year warranty. We made it…read moreclear we needed it strictly for safety, and pool will be remain closed. Their team told us to drain one-third of the pool water every winter but this was wrong advice. In 2025, the cover collapsed and 8 straps broke. Pioneer's rep (Brian) blamed a leak without even inspecting. We monitored the pool no leak. After long delays and no real help, we contacted the manufacturer, who said the instructions we were given voided the warranty. Now we're left with a $500+ repair bill for following their guidance. We've filed a BBB complaint and found many others with the same experience. Their "Family" name doesn't match how they treat actual families. Be cautious. Like many others, we found this company online and relied on the reviews others have given. I now doubt some of the reviews they have on Google are legitimate. https://www.bbb.org/ca/on/burlington/profile/swimming-pools/pioneer-family-pools-head-office-0107-1296150/customer-reviews

We had a railing installed on our pool staircase by Helix Pools. Work was done professionally and…read morein promised time.

Clay is nothing shy of amazing! His prices are more than fair, his work is top notch! I had some…read moreholes in my pool liner that occurred and clay went above and beyond to ensure they all got patched. He saved me from having to replace my pool liner that is only 2 years old. The pool is fixed and running like nothing happened!! He is honest and very knowledgeable and I would highly recommend him for all your pool and hot tub needs!

I had such a great experience with Tip Top Trough from beginning to end. The office staff were…read moresuper responsive and always got back to me quickly whenever I had questions, which made the whole process feel easy and stress-free. The installation team were professional, respectful of the property, and made sure everything was cleaned up before they left. You wouldn't even know work had been done aside from how good everything looks. During the last rainfall I inspected the work and everything is working perfectly. Highly recommend!

Was getting water in my basement, a friend recommended Tip Top and they stopped the leak that was…read moreleading to the water problem coming from a leak in the eavestrough. Definitely recommend, the guys were great!

Action Home Services fixed my driveway, removed old decks on the backyard and installed new one!…read moreAlso, I had some paint drops on my interlock right in front of house- John and his crew removed it and sealed all area around house. It was hard for me to find reliable people to do all this job since it requires skilled and professional workers.I found this company at homestars.com and was impressed with all reviews and photos of their work,so I called them. The customer service was great, they came for estimate and provided me with all details and options I have. Overall, AMAZING experience! Thank you!

What a wonderful job this company made for my backyard, I got a great experience working with their…read moreteam, responsive and fast! Great communication, the process was clear from the beginning to the end, they are professionals, you basically can leave everything on them and at the end you get what you agreed in a good quality. Stress free. On time and on budget.

Was recommended to come here from my contractor and was not disappointed…read more Was looking for some affordable laminate flooring to match my hardwood and found the perfect shade to match the rest of the house. They didn't have the same size as my current floor but it was such a perfect colour match that it didn't matter much to me. The great thing is that I was able to grab samples of the swatches so that I could know for sure which colour I wanted once I got home. Pricing was fair and the quality is nice. It gives a clean, flawless finish to the home and I'm super happy with the results. They have a variety of options and the store is so big that you're bound to find something you like here. Highly recommend if you're looking for some new floors!

I had a wonderful experience with Oasis flooring! Chelsea was helpful and knowledgeable about…read moretheir products. I have a condo that has cement flooring underneath and I was told by some that I can only put down engineered flooring that interlocked which made my selection window much much smaller. I asked Chelsea about this and she advised me that although it mostly depends on what my contractor says, she had others use the engineered floors that didn't interlock before with no problems. With this information it gave me a lot more confidence and choices to choose from. I had some wafering back and forth about 2 selections and I wasn't in the country so I contacted Chelsea and she took multiple photos for me with the samples in sunlight so i could see to make my final decision. Communication was flawless and prompt. My floors are beautiful and I love it. I will be back soon with another project. I recommend Oasis and esp Chelsea!