Do yourself a favor and don't buy anything from Sherwood Forest Products. They have the worst…read morequality of standards and the rudest customer service. We bought 85 boxes and opened around 25-30 boxes for initial installation. Our contractor found out two major problems with their hardwood floors: 1. The width of two sides of some board are not equivalent 2. The grove of some boards are bulging. Two pieces of boards cannot connect firmly and smoothly. We also noticed that there are so many black gaps between the floors when we put them together. It literally took us a week to report the problem and Sherwood finally sent someone over this morning. I did not anticipate that it was such a nightmare dealing with the representative. She did not greet me or look at me in the eyes. She completely ignored me and asked questions through a middle man who is an installer from Flooring Liquidator. She asked the installer if my heater had been on for the whole winter. I don't understand why she asked this kind of question to a visitor, not me. Moreover, she took a bunch of photos of my home without any explanation or asking for my permission, the plywood, moisturizer, thermostat and etc. she was not willing to take pictures of any defective products that we identified in our home. We even suggested to randomly open a new box and it turned out there were at least three pieces defective boards out of the 17 total boards in the box which far exceed the 5% defective rate. It turns out they have at least 18% defects in each box. So be prepared to buy a lot more if you plan to use their products. I haven't heard from them any solution or apology. All they were saying is it is very normal for hardwood floors to have this kind of problem. I was genuinely speechless.

We had a major flood in our condo and our floors got destroyed in the aftermath. We tried looking…read moreeverywhere for the same floors we had but had no luck, the gentleman here was able to help my family and I find something similar to what we originally had. We're so thankful to have found an alternative with the helpful staff here :)

They officially opened its doors to consumers looking to buy or need a quick fix in their homes…read more Unlike other home decor stores that I have been to, this place pays great attention to customer service as you can see associates happy to assist you at any point of your shopping. Also, they do PRICE MATCHING so if you find any material at a lower price, they will match it.

The store is very nice, the staff is very nice and helpful, and the flooring looks great, BUT the…read morekitchen faucets are complete garbage. Don`t let the elegant appearance fool you, the quality of kitchen faucets is poor. Stick to the flooring, and anything that has no moving parts. I bought a Como brand kitchen faucet and paid $150.00 for it, thinking it would be good quality. Looks are deceiving, and the price led me to believe that I was buying a good quality faucet but I was wrong. It was easy to install, it looks beautiful, but you only have 2 choices of water temperature.... scalding hot or freezing cold. There is no way to moderate the water temperature. It`s almost impossible to get a balanced warm temperature. I am either scalding my hands, or freezing them. The faucet is complete garbage, and now I have to buy a new faucet because I didn`t return it, so that`s on me. However, I thought I would get used to the horrible temperature settings after a few weeks, but alas, I was incorrect in my assumption. I will now go to Home Depot and get a Kohler or Moen.

My house needed new carpets before I put it up for rent. I called Markham Custom Flooring and told…read morehim my situation. He came out that day, measured, gave me an estimate, and started the installation the next day. Did a great job!

Got my office floors done with them. Service and quality was…read morereally good. Terry helped me pick the perfect hardwood and had it installed very quickly. Id call em again.

I purchased engineered hardwood through Nick with an installation date of Oct 29/30. I was living…read morein a hotel due to a flood and was not in my unit when the floor was installed. When I moved back in on Nov 12 I discovered glue all over my floor, chips, scratches, dents from dropped tools, holes and saw marks and none of the doorstop moulding they applied was installed correctly. To date I have sent photos to Nick 3 times, spoken to the manager who appears to be completely out to lunch and have called Nick numerous times to have this resolved. each time Nick promises to call be the next day at a particular time to resolve the issue and to date he has not called back once, I have to keep calling him. The installers were Adam Kharaman and his son from Kharaman Flooring. I asked Adam to come back to repair the floor and remove the doorstop moulding so I could have another company come in and do the job properly, he removed most, not all, of the doorstop and destroyed my baseboards, which will now also need to be replaced. I had to ask him to remove the nails, which he said he would hammer in. He did sort of hammer a few over, but most of the nails are sticking straight out of my baseboards now. The floor has not been repaired and replaced where necessary and every time Adam comes into my home he causes more damage and is now not allowed back. Take a look at the photos and decide for yourselves whether this is a job you would want done in your home. So far, I have been offered a"free" box of flooring, which does me no good since A) I am recovering from a spinal fusion, and B) I"M NOT A BLOODY FLOORING INSTALLER; I PAID FOR A BLOODY FLOORING INSTALLER TO DO THE JOB! I want this done so the restoration from the flood is complete, and I can move on with my life. At this point, I'm going to have to get a lawyer involved. This whole experience has been a bad joke. UPDATE: Jan 06- Nick Granita made an appointment with me to come out this evening at 6:00 pm to take a look at the shoddy workmanship and discuss repairs, as expected; he did not call or show up at my home. UPDATE: Jan 07 - I called The Hardwood Flooring Store and asked to speak to the owner; Ron Ander who told me he was with a client and couldn't speak to me and then had a meeting but would call me back in 45 minutes. Fair enough, but as expected, like NickGranita he did not call back to discuss the issue. UPDATE: 08 - I just spoke to Ron Ander who tells me this has nothing to do with him or his company and unless I remove this revue he isn't going to do anything to have the the job that I paid for completed and that he's going to post a response saying that I'm some sort of crank. Well, Mr Ander, Kahraman Flooring was sent out by your company and as the owner the buck stops with you. I have been trying to come to some sort of resolution since Nov 15 2024, this review wasn't posted Mid-December, your company had plenty of opportunities to turn this around but chose not to. Again, look at the photos of their work and ask yourself who the crank is and if this is the kind of work you would want in your home. It looks like we're going to court, along with Adam Kharaman of Kharaman Flooring. FAFO

Reasonable price for good quality wood. Installers Vitalli and Andrew are amazing: Clean,…read moreprofessional, funny, meticulous, hardworking and fast! I did shop around before landing with the hardwood flooring stores and I found their pricing was really competitive. What made the experience great, is the installers.

Very responsive and communicative! Did an amazing job…read moreinstalling this high quality carpet in my condo living room. Good price options to choose from and smooth process.

Sam, is an excellent professional and the wonderful new look of our apartment's floor, proves it…read more But, more importantly, Sam is a great human being. I believe that he was more concerned with any and all of our issues, than with the flooring work itself. And he finished the work one day before it was originally planned. Worth every penny!

I do not recommend this store. I've made multiple purchases from A-OK Bathroom and Tile, and…read moreunfortunately, each experience has led to disappointment. It began with bathroom faucets that started leaking shortly after installation due to faulty cartridges. Most recently, I purchased a modern thermostatic shower system, which arrived missing a crucial support bracket. Even more concerning, the cartridge inside the system is also defective--hot water stops after about 15 minutes and doesn't return. Communicating with the store has been extremely difficult. There also seems to be a lack of product knowledge--staff were unfamiliar with what a cartridge was or how to replace one. I eventually had to find a photo online just to explain what I was referring to. After that, I was told a replacement would be ordered from their supplier and to follow up in a couple of weeks. When I followed up (both by phone and text), I was told the store owner would come to my home to inspect the issue--despite not being a licensed plumber. That visit never happened. I was then asked to visit the store in person, where I was offered a replacement shower system that I had already seen lying around the store weeks prior. It had no packaging and visible scratches, yet I was told it was brand new. After driving twice from Pickering to Markham, I was still left without the missing support bracket. Despite multiple follow-ups, I was eventually told the part was no longer available--even though the same shower system is still being sold in-store. This business has been unreliable, unhelpful, and difficult to work with. The customer service is lacking, and the quality of products is questionable. It was pricey to have the shower unit installed by a contractor and now, I will have to pay hundreds more to have a plumber install the replacement, which I'm not certain if it will work any better than the first. I would strongly advise others to look elsewhere for bathroom fixtures and supplies.

Prices here are extremely reasonable. Better quality and cheaper in price than Home Depot. They…read morehave good variety and happy with the look of my bathroom. Pickup service was very fast and there were no issues returning extra boxes for refund. Highly recommend !

Highly recommended! I hired TROC to renovate my condo unit and install fresh kitchen cabinets. They…read moreseamlessly took care of all aspects of the job leaving my condo clean daily as they efficiently completed every task above my expectations!! And what a pleasant group to deal with. I'm very happy I chose them.

Went here to look for laminate floors for our DIY project. The prices were definitely competitive…read moreand cheapest we found. We ended up purchasing 12 mm laminate for $1.29 sq ft. Not bad right? :) The quality seems be be quite decent. But I guess if it's horrible I will have to update my review later. Seems easy to put together as it has grooves on the side which will lock into place. The quarter rounds were dirt cheap. I believe it was $0.30 each (8 ft long). You will need a mitre saw to cut it up. Underlayment was $0.45 per sq ft (IIC 73). Pretty good prices! The only thing we did not like was the young male associate w/ the glasses. He spoke to us in a very condescending tone. What a turn off! It's better to deal with the female associates there. They are much nicer. They have flooring for composite, solid hardwood, bamboo, laminate. Trims, mouldings, underlayment, etc Your one stop shop for DIY flooring!

Me and my partner shopped around for laminate. Sunshiny was definitely the more affordable choice…read more William was very helpful and seemed very knowledgable. We booked to have the floors installed including baseboards. The floors looked great! We were however unhappy with the finishing touches on the baseboards (cuts, calking etc) I emailed William and sent him pictures of the imperfection, we wanted the floors to look perfect. William was very understanding and did what he could to help us. We figured out a solution and William made it happen. If you do decide to book with them, just make sure you supervise the installers to make sure the finishing touches are just how you pictures it! I was definitely very impressed with the level of professionalism and customer service...

I got quotes from a few places in the GTA (all the others were 10-12k) but I could tell as soon as…read moreI contacted Creative Carpet One (they now also go by Creative Flooring) the service was different. We did a beautiful Twelve Oaks luxury vinyl, installed beautifully with a 5-inch high baseboard and it looks amazing. But what impressed me the most was the old-school customer service. Rick (the owner) is the type of owner that will patiently answer any and all questions, go to lengths to keep you in the loop, research the best price for the baseboards, accommodate your schedule and requests. Brenda was equally thoughtful and patient helping me choose my floor shade. They gave service at a level that you almost never see any more. Other places were pressuring me to commit to the job without coming to measure my place, without helping me choose baseboards and without explaining key aspects of the install. Rick worked hard to consider the odd angles in my odd-shaped condo layout, saved me approx. $2000 by laying vinyl over the tile (which the competitor hadn't even mentioned as an option), and shopped around to find me stunning MDF baseboards cheaper than the real wood option. The installer was John and he did lovely work. I'd give 11 stars if I could.