Where to start....i said i wasn't going to be using the services of Seattle Humane anymore after them lying to me & their staff treating me like a criminal. But i had a emergency on my hands & another time my mom trusted them to get her dog spayed here. PLEASE READ MY PAST REVIEW. Because of letter limits, i can't repeat previous problems. So please read up if you wanna see what they did to give me a bad taste in my mouth.
For my emergency, this is going to be a heart breaking story. I had found a neighbors abandoned cat. She was a senior who was malnourished & didn't get along with other cats. Because my household has cats, she was stressing out as i was nursing her back to health. I went online to local shelters/rescues. I was declined from a couple due to space & one saying they wouldn't take her because she didn't get along with cats. So all of them surprisingly referred me to Seattle Humane. I was desperate so i read their surrendering policy & called. First time calling, they were very happy to assist me. They had asked me first off, how old she was & when i found her. I told them. They asked me to describe everything up till this point, including personality. So i did. 15 minute phone call & i thought they were going to say "bring her down" when i was suddenly told "Sorry we can't take her since you've had her for under a month". WHY DIDN'T YOU TELL ME SOONER? Why did you make me talk about her after asking about when i found her & then proceed to let me talk? Something was up! But she did say she would be acceptable to the shelter. So i asked "Can i try in a few weeks?" She said sure & wished me well. 1 1/2 Months later & i call back. The cat was healthier & so i thought "Now they would surely take her since it's been over a month". I had called them & no one replied to my voice mail. So i emailed them. I had mentioned everything i had talked about with the previous girl but i decided to leave out the fact that i had called previously. It took them 4 days to email me back with a very upsetting response. I was DENIED. The reason they gave was that "She's a senior cat with special needs, she doesn't sound like she's doing well & so the best option would be for her to be put down" & gave me options. WHAT THE H***??? I said she was getting better, i had waited over a month to get her in & i was suddenly told they didn't want her? I knew something was up! Then they referred me to King County Regional Animal Services Shelter & told me i could either have them take her in, they aren't a kill shelter (but they are) & see if they can take on a special needs cat OR get her euthanized there. She had special needs, she wasn't sick with a cold. So being told one thing & then being told another thing...i think the lady on the phone was making things up. Yes some places won't take in stays till after a month of having them. That could of been one excuse to not flat out tell me "Sorry, we don't want her". Looking at their website, i found "Adoptable" Senior special needs cats that were in foster homes. So i knew that they took them. Why else then was i referred to this place by other rescue shelters? Then i realized they didn't want to be responsible for a helpless, old cat that was malnourished & skinny. I was ANGRY! So angry that i was furious & would not stop crying for this poor cat that no one would take & i was trying so badly to help her! She knew it too, that no one wanted her. So i said "Even if she doesn't like cats & is stressed by mine, i'll take care of her". Sadly she passed away in October. I had taken her to the vets a month before & was told she was healthy for being so old & with all of her teeth still there & shiny coat. With blood tests she only had a slightly elevated liver level & were put on thyroid meds but i'll never know why she passed. I loved her so much. How would you feel if once you turned 60, your family kicked you out of your home & were told you were a bother? That's what happened to this kitty! Please love your fur baby till the end. :'(
As for my moms spaying experience, her dog got spayed here & all went well till we brought her home & she became sick. So sick that we had to rush her to the vet & were told that someone didn't sterilize their tools correctly, causing my moms dog to have a serious infection that could of killed her. I understand it's a low cost spaying facility but this is Bellevue, this is where people put so much money into this place that can afford it. It's a very well managed vet & shelter. There is no reason to have bad customer service, deny helpless animals for their age or condition & almost kill my moms dog while in the past lying about my adopted animals & their records, denying adoption of their animals, etc. I've donated to this place in the past & recently was pleased to hear a new facility was going up, but now i cannot stress how important it is to do your research when adopting or having procedures. Wish this place was better. So Angry! read more