Update 2: Yet another incredible and pleasant experience! After experiencing a huge accident, Mike…read moreand Chris helped me get back on my feet to riding again and triple checked safety! These guys are the BEST!! Update: I inherited a new-to-me older bike and I was met with pleasant experiences on my second time here! I had such a hard time with this bike at home and I was worried about how much it might cost to fix up all these problems in my bike. Luckily Chris was there to help explain everything to me. I am extremely happy about how transparent he was and accommodating to everything I needed done. I thought this was like dropping off a car for a few days, but he addressed all of my concerns in what seemed to be like 15 minutes while answering a handful of phone calls at the same time! This guy is talented and should absolutely be recognized!! I will be doing all my bike stuff in this shop from here on out!! Oh also, I saw they had a basket of training wheels! I was looking for some and settled for some bad generic ones. Having the tools AND the advice here would've saved me much time and money so please consider these professionals for your bikes!! Original review: Super friendly family! Ric Was extremely helpful and very accommodating! I love seeing a variety of bikes inside as well as parts hanging on the wall. Extremely fair pricing! I'm surprised to see how many people know about this store after talking about them here and there. Great people!

Dropped off Dirtbike tires to get swapped call the day after and they told me they don't work on…read morethem and never called me back saying that even tho they said they do and swapped the tube and the tire and popped the tube will never bring anything to them

I have my dad's bike after he passed, it probably sat for 8-9 years in a garage before I started…read moreriding it. I rode it a few times during the summer of last year, but nothing long bc the gears needed work due to slipping, chain was dirty, and tires were really bad and starting to split. I took it in to center cycle for a tune up and new tires. The guy said yeah he wouldn't ride on those tires as they were and told me how much it would be for new tires and tubes, I said that was fine. They called me two days later to tell me it was finished and I had my BF pick it up. He said they didn't say anything about the bike when they gave it to him. I was surprised they only charged for the tune up and no tires when I was expecting replacements. When I looked at it the same tires were still on it, the chain looked the same, after riding it, the gears acted the same way and were still slipping . I thought maybe they didn't think the tires needed replacing. I took it on two 15 mile rides. Started to take it out for a 3rd with a 1700ft elevation gain and big decent. Topping off the back tire with air before I left, I noticed a huge piece of my tire was peeling back. There were other spots on the tires where it was starting to split as well. Thank god I noticed before that ride, cause I can't imagine going 40mph down the hill and having my tire blow. This is unacceptable, they literally did nothing to my bike and charged me 150.00 for a "tune up", and sent the bike back with the same shit tires.

The team at Center Cycle are ALL Amazing. They are informative, kind and no pressure sales. They…read morelet you test out the bikes and answer all your questions. If you are new rider like myself or a pro, they got the answer. Go by and check them out. Thank You for the great experience

I made the move to Cannondale after disappointment with another bike company. Andrew placed the…read moreorder for the bike I wanted and I told him there was no rush. Eight days later, Kimarie called to say they had a brand new bike ready for me. I was treated like a person and not a number. They took the time to properly set up the bike and answer my questions. Not only did I get a new bike, I got the assurance that they will be there if I need anything down the road. Supporting local bike shops is important, and Northwest Tri & Bike earned my business. 05 June 2026 Andrew runs a shop with customer service second to none. Please support small businesses.

Very welcoming and friendly staff...took my bicycle for repairs and service.was expecting to take…read moreseveral days or the next day.but they did it in record time.same day service. That was amazing and excellent service.Bravo Team!!!

I'm not a big fan of single-brand "concept" stores. They tend to be characterless and uninviting…read more This was no exception. I walked in. The salesperson was finishing up with another customer. I was then promptly ignored as other customers walked in the door and he started talking to them (despite the fact that I was standing right in front of the salesperson). I was actually interested in getting a new floor pump. I was waiting for the sales guy to stop even for just as second to say, "are you doing okay?", but nope. I guess I didn't rate for whatever reason. Perceived fitness level, income....? I checked out the floor pumps. They didn't seem to be particularly well made, although the Dual Charger gets good reviews online. No reaction from the sales person as he dealt with other people and ignored me. I heard guys in the back, service area, talking, talking, talking. Did the one sales guy holler to the back and get someone to come out since he apparently can only deal with one customer at a time? Nope. I started to make my way out but stopped to look at the shoes that had clearance signage, but couldn't actually get at them because they were blocked by multiples bikes still in boxes shoved up against the shoe display. One more chance for anyone in the store to try to sell me something. I didn't even get a "thanks for stopping in". This is a real shame. A Trek was the first "real" bike I bought with my own money as a teenager. I have fond memories of Trek. I'm just getting back into cycling again. I actually have money to spend at this stage of my life. The single most important thing you can do in retail is acknowledge and greet the customer. And as the saying goes, you only have one chance to make a first impression. I bought a pump elsewhere, as well as some jerseys and shorts. (Full disclosure: if I seem a little harsh, I worked in bicycle and outdoor retail for 10 years, as a tech, service manager and store manager. I used to be quite passionate about cycling, hence I have opinions.)

I called today because I was gifted an older Trek road bike that I got serviced somewhere else. I…read morehad called previously because I was unsure on where the serial number was located. As I shared the serial number over the phone, the staff person was not able to locate it in the computer. The rationale was that if the bike fell between a timeframe of specific years there was no record. The associate appeared helpful and listed the colors of the bikes by year and suggested I go on eBay or another site I don't recall to look up the bike. Now, there's nothing wrong with the over the phone service and the staff seemed like they did their job. Having worked in customer service and sales, I've had associates take down my name and number, do some research, and locate the a skew and model. I've also had associates ask me if there was anything they could do to help further make the customer experience stand out? This could be, come in the shop. I can talk to you about the warranty to see if anything is covered, or feel free and send me pics via email to send to corporate. The funny thing is, recycled cycles pulled up the picture of the bike, eyeballed the year and gave me price of the worth in 5 minutes. Even though they didn't work for Trek they knew their bikes. As a potential Trek customer, I hope that staff are trained to know about the history of the products they are selling and not just the latest models. I hope this can be a learning opportunity at Trek to please try a little harder as this experience needs a tune up.

Nice guys I like the shop. Decent place to test ride on dead end street. But they charge $175 to…read moreassemble new bikes. I bought from shop in Seattle who charges nothing to assemble the bike. That's like just saying we're charging $175 more than anyone else for the same thing. Such a deal.

E-moto sells electric bicycles and scooters. I purchased an electric scooter and electric bicycle…read morefrom them. The first scooter I purchased did not meet my needs as far as power and acceleration and they let me trade it in with full value for a more powerful model that exceeded my performance expectations. They gave me a good deal on the trade in to a G5 lithium powered scooter. The G5 scooter has great acceleration and speed and the range and reliability has been good so far. The company has been more that willing to help out and resolve the issues I had with the first scooter. I am completely satisfied with their customer service and the performance of the new scooter. I also purchased a Traveler 1.0 electric bicycle from them and am completely satisfied with it so far. I would highly recommend their electric bicycles and scooters, but would recommend that the buyer understands the speed and performance limitations of the low end scooters before purchasing one to insure that it will meet their needs.

Mark is a literal bike wizard. He diagnosed and fixed many issues with my bike (most I didn't know…read moreI had) and got me back riding very quickly. Highly recommend Mark!

I went to Tight Bike in Federal Way this morning. When I arrived Mark came out and introduced…read morehimself. I told him I needed a Mtb wheel serviced pretty quickly and wasn't sure he would. I was pleased he said yes and he walked me through what he was doing. He got it done in 30 min when it would take others way longer. I like his straight up opinion on his craft and the reasonable price i was given. Thanks again Mark for helping me out this morning! I will be back! - John A.

Thanks to the guys at GHYbikes a great local bike shop in Renton, WA!Very helpful and had a set of…read moreThickslick tires in stock.

Killer Staff!!! Amazing selection for bmx which is suuuuper rare these days and if you need…read moresomething done they knock it out quick!!!

Great service with a knowledgeable owner! Terrific location. Huge selection of parts , bikes and…read moreaccessories. E bikes are found here .

We purchased several bikes for juvenile handicapable children and the owner was amazing. Helpful…read moreand great follow up.