Daniel and his Management Company arrived at just the right time and helped us transition from an…read moreaging owner/manager (my dad) into using a management company. It was a hard sell to someone who had managed his own buildings for 50 years, but Daniel made the change easy for him and easy all around. He helped bring the apartments up to market rate with suggesting improvements so that we could maximize the potential. He found us good tenants who stayed. He also gave me piece of mind when handing over the reins of two buildings that they would be run as close to how my dad had run them for years. He is trustworthy, collaborative, fiscally minded and when the time came to sell the properties he was able to broker us a great deal with minimal stress. ALthough our time with him is done, I can whole heartedly recommend his Building Management company. They managed our two West LA Buildings for approx 5 years partially through Covid and helped with the handover to new owners. Can't say enough good things.

Extremely conscientious, thorough and communicative. None better. Professional bearing with…read moreintuitive insight maximizes property efficiencies and reduces costs.

I am lucky to have found Ian! I recently purchased a home and there a lot of things that need…read morework/improvement. Ian is reliable, resourceful, honest, and does great quality work. Estimates and invoices are clear so there are no surprises. He also leaves everything meet and tidy when he's done working for the day. I would recommend Ian for your projects without any hesitation. If he can do it, he will do it well... if it's not something he's comfortable doing, he'll let you know.

We hired Ian to assemble our sauna, and he absolutely exceeded all expectations. From the moment we…read morereached out, his communication was prompt, clear, and professional. The sauna was built perfectly. He was punctual, respectful of our space ... can't recommend him enough!

Melanie (owner) and Merry (administrative associate) are super responsive and great at responding…read moreto emails and texts. I didn't realize when I first signed on that Keybox is off-property management only (they don't personally meet with tenants or inspect the property themselves). I'm sure Melanie disclosed that initially but I overlooked it. Aside from my slight disappointment at not having an on-site manager, I was very pleased with how quickly and thoroughly Merry addressed maintenance issues, how accessible financial transactions were on their portal, and how professional they were in all our interactions. For those who don't require a manager involved in tenant face-to-face interactions, but looking for excellent, reliable service, I highly recommend Keybox.

I have been renting a house through Keybox Properties for the past year. I had such a good…read moreexperience with the team at Keybox! The agents were always friendly, yet very professional. Whenever I called or texted them they responded immediately. If I had an issue with the house they took care of it within a day. I was very impressed with them. If I ever decide to rent again or become a landlord myself, I will absolutely call Keybox. I can't recommend them highly enough!

Whenever we have a maintenance issue they are very good about replying and fixing any problems that…read morewe have. The workers that come to fix things are always for polite and knowledgable as well. Thanks, Steve

I moved into a Westside Property Management rental earlier this year and this far have had a very…read morepositive experience! My maintenance request that I was able to easily submit through their portal received a prompt response and the issue was resolved the following day.

Five Stars does not say enough to the Amazing service and support we have received from Miko…read moreespecially with ourselves owning a house and ADU in Mar Vista and living in Northern California. Miko has assembled a team that over communicates and constantly delivers from vetting out potential renters to managing repairs and other items we could never do being remote from the property. We had a disappointing experience with other property management teams that said they had a local presence but operated remotely. Miko and team have exceeded our expectations and we fully trust and enjoy working together with them!!

This guy "Ofir" is a liar and horrible businessman. I rented a property on Airbnb and asked ahead…read moreof time if there was construction - to which he said no. Then arrived on site to a massive renovation happening next door. I called him to ask him to please refund since he was not honest about the situation and he told me to stay on site a night and we'd deal with it the next day, to which I said no. He then wrote a very nasty and misleading review on Airbnb about my stay even though I was only onsite 15 mins. AVOID! These are scammers only interested in making money, not honoring the guest. Here is proof he was lying: https://drive.google.com/drive/folders/1T3rjUNGn09JdJyrSXdBb75g3CTCHlWZ0?usp=sharing Also he wrote this nasty review on my airbnb (which is the only bad one out of 30) and it just shows what a misleading and disgusting person he is: We were disappointed with our experience hosting V. Throughout her stay, she expressed dissatisfaction with the property and, unfortunately, made repeated threats to leave a negative review. V mentioned that the scent of cleaning products was too strong, but we explained that we prioritize sanitization between each guest to ensure a safe and clean environment. This has never been an issue for previous guests. Additionally, she mentioned construction next door. We personally checked the property earlier in the day, and there was no active construction at the time. While it's possible the neighbors were doing light work, there was no disruption during her stay. Despite our best efforts to accommodate V and address her concerns, she continued to insist on a full refund and threatened a bad review. We ultimately had to reach out to Airbnb for assistance due to the ongoing threats. We always strive to provide a positive experience for our guests and are sorry that this stay did not meet her expectations.

We had a wonderful experience living here. The management team is responsive, professional, and…read moregenuinely cares about the residents. The neighbors are friendly, and the community overall felt very welcoming and safe. The neighborhood itself is great...peaceful and super conveniently located. Highly recommend this place to anyone looking for a well-managed, pleasant place to live!

AVOID WESTLAND AT ALL COSTS!…read more Renting a 2 bed/2 bath apartment from Westland was the worst decision I've ever made. Here's why no one should ever consider leasing from them: Shady Billing Practices: They forced tenants to share utilities, but the bills were NEVER transparent. I had no idea how they calculated what I owed, and they tried to charge us for utilities when the bill had credits on them. It felt like they were inflating costs to squeeze more money out of tenants. Greedy Rent Increases: When I asked to go month-to-month after my lease was up, they hiked my rent by an outrageous amount. It was a blatant money grab and showed how little they care about retaining good tenants. They resisted the same apartment for cheaper then when I moved out. If you're looking for a property management company that is dishonest, and solely motivated by greed, then Westland is perfect for you. Otherwise, spare yourself the stress and look elsewhere. Renting from them was a nightmare, and I would never recommend them to anyone!

Pacific Shore Property Management provided great service for 8 years. They helped with day to day…read moremanagement (including repairs, locating vendors, etc.) as well as leasing. They were responsive every time I reached out for assistance, and I appreciate Larry, Allison, Justin, Sintia and the entire team. Highly recommend if you are looking for a property management team.

I applied for a basic $1800 apartment with 820 credit, $10k monthly income as a software engineer,…read moreand 7 years of perfect rental history. I even sent full bank statements. They still came back asking for my actual tax returns and whether my son lives with me full-time, which is illegal according to the Federal Fair Housing Act, specifically 42 U.S.C. § 3604 (Section 804 of the Fair Housing Act) and will be reported for CalDRE and HUD with proofs. This company is what wrong with the housing market and what will cause the next house crisis, they are bullies. I'm 37 years old. In almost 20 years of renting in LA, I've never been asked for tax returns -- not even when I bought a property. This is ridiculous. Extremely rude, invasive, and discriminatory. They're clearly looking for any reason to reject people. Complete waste of time. Stay away.

We hired KIG to manage our rental property, and it's only been a few months, but the service has…read morebeen outstanding so far. As first-time landlords, we had a lot of questions and Derek was patient, thorough, and accessible. He spent a lot of time answering our questions, providing information, doing a walk-through in our unit to identify improvements, and being available to us. We worked with Ernesto to write and post our listing, use high-quality photos from the photographer KIG recommended, run comps and advise on the rental price, field inquiries, and manage the tenant application and background check. Our first weekend of having our listing live, they were able to secure a tenant, which totally exceeded our expectations. We considered a few other options but decided to go with KIG and have no regrets. The process has been straightforward, everyone we met has been friendly and communicative, and the portal has been easy to use. They are not the cheapest option, but they have been worth the cost so far.

Alyson shines in her ability to communicate proactively with both tenants and owners. She promptly…read moreaddresses inquiries, provides clear updates, and builds relationships rooted in trust and transparency. Tenants feel heard, respected, and well-informed.

Allstate HOA Management has truly been a game-changer for our community. Instead of chasing down…read moreanswers or wondering when things will get done, everything is handled efficiently and communicated clearly. Calls and emails are returned promptly, projects move forward smoothly, and the board always knows where things stand. A great example of their leadership was our elevator modernization project. Allstate guided every step -- from vendor coordination to budget oversight -- ensuring the project stayed on schedule and within budget. The end result improved reliability, safety, and property value for everyone in the community. What sets them apart is how proactive and detail‑oriented they are when managing vendors, timelines, budgets, and follow-through. They don't wait for issues to arise; they plan ahead to prevent them. As a homeowner, it's reassuring to know there's a management team that's responsive, organized, and genuinely invested in our community's success. Allstate HOA Management has made HOA living far less stressful and far more efficient -- a partner we truly value.

Our HOA has had a great experience with Allstate HOA Management. From the beginning, they've been…read moreorganized, responsive, and easy to reach, whether it's by email or phone. Questions get real answers instead of being bounced around, and problems are followed through on until they're actually fixed, not just acknowledged. They've helped our board stay on top of maintenance, vendors, and budgeting, and you can see the difference in how the community is being run day to day. I also really appreciate how they explain things in plain language so homeowners understand what's going on and why certain decisions are being made. Overall, Allstate HOA Management has brought a level of professionalism and reliability that we were missing before. I'd definitely recommend them to any HOA looking for a management company that genuinely cares and consistently shows up for the community.

The reason I cannot give 5 stars is because that there is no assigned parking, making it hard to…read morefind street parking especially at night. Other than that, everything for the past 5 months of living here has been good. Maintainace has been good, and Moss Co has been quick and efficient in terms of fixing problems within the apartment. ​​

I am updating my review to add my experience after living here for close to 2 years. I want to…read moremention some of the issues that one should look for prior to moving into the community. - The apartments here have severe moisture/mold & rust issues, which means that the windows and walls drip for no reason ( rains/no rains). Please make sure you look for signs behind white-washed walls. I was very frustrated with this issue during my stay as there was no fix and we had to leave our windows open in the dead of winter. - Upstairs noise nuisance- While this might not be the case in every apartment. Our upstairs neighbors would refuse to sleep until 4 am and was every tenant's worst nightmare. - Double-check before placing your security deposit - I had a conflict with the management for charging unnecessary utilities. The water charges in this community are insane. It was a monthly dilemma to pay the high utilities when your personal usage is close to nil. While I did not receive any response in my favor and was helpless for the crazy amount they withheld. I want to make sure you do not trust the management easily with your money & make sure you take all the documentation with you before moving. Would highly recommend getting it cleaned yourself to give another opportunity to the community to charge you $195 in cleaning and more. Apart from these issues, the community was safe & in close proximity to all utilities. I was very upset over the management's behavior during emergency maintenance when helplines would not work & when questioned about charges- they would call out any month of any year and make you pay by hook or crook.