Reviews on the NFVH's website should be taken with a grain of salt - they don't publish unfavorable…read morereviews. We rented a property from NFVH for four nights and paid nearly $10,000 for the stay. The house, Knickerbocker Estate, itself is very large, the bedrooms are spacious, and it is well stocked with linens, towels, and kitchen supplies. Unfortunately, our experience was significantly impacted by issues that were only disclosed after check-in. Upon arrival we were informed that there was a problem with the water heater and that guests should stagger their showers. For our group of eight golfers on a tight schedule, that simply wasn't practical. The problem went beyond inconvenience. The water heater issue caused the electricity to trip three separate times during our stay. On multiple occasions people were left in the shower with the lights out and only cold water. We also paid extra to have the pool heated, but the water was lukewarm at best, and we could not use it. I also attempted to post a review describing this experience on the company's website, but the company declined to publish it, stating that they have discretion over which reviews appear on their platform. For that reason, prospective renters should take the reviews on their site with a grain of salt, as it appears that not all guest experiences are shared there.

Can I click no stars?…read more My wife and I booked the month of February 2024 at 2805 Horseshoe Drive S Naples Florida 34104. Naples Florida Vacation Homes, LLC is a professional property management company located in Naples, Florida. We were comfortable with our decision to rent through them, after I got over the initial shock that they collected 100% of condo fees upfront without cancellation due to epidemic, illness, death or any other reason. This seems a little one sided with zero flexibility, however we made our commitment. We checked into the condo, February 1st and instantly we could smell a deep musty odor, the drapes were loaded with dust, hanging fixture in Master BR was hanging (See Picture) and ready to fall. After walking around the condo, we noticed several dark stains in the living room carpet, Master BR and third bedroom. We decided to call Lewis or Louis (This is the name he gave me) to ask him about odors, severe carpet stains, garbage disposal not working, etc. Also, when we walked barefoot on the carpet in the living room our feet were completely black. Our guess is that they haven't been shampooed or cleaned for a very long time. The review dated January 18, 2024, one month prior from the previous renter and stated the same complaints. Reviewing information on their website under "The Professional Difference", it states that "each property in our portfolio has been vetted and inspected so you can book with confidence". This is false and misleading. Spending $12,431.13 for one month, saving all year for this vacation and to have this facing us for one month was unacceptable. I called Louis on February 2nd three times to express our concerns, February 3rd two times and February 6th five times. I invited him to inspect the condo considering their "The Professional Difference" statement but he refused to come to unit. He said he was working on having carpets cleaned. Professional Carpet cleaner arrived to clean, I believe February 6th and he said they couldn't access water due to the fact that there wasn't a spigot within 150 feet. He inspected the carpets, told Louis about the issue and told both of us he wouldn't clean carpets due to the fact they were too far gone as they were filthy, ripped and seams were coming apart. They should be replaced was his comment. I would like to see the service records for cleaning the carpet as I don't think they have cleaned for a long time. Also, Louis stated that he was able to get the carpets cleaned by another vendor, however he never called me back or texted me that he was working on it. In the service notes Louis stated that my wife has a bad back, which is incorrect and not what I told him. I told him that when she sits on the couch she sinks down as there is no support. The couch caused discomfort and spasms in her back as well as mine. Once again vetted and inspected spending $12,431.13 for discomfort. Once Louis realized that we were not happy with conditions he never responded to us. The bottom line is that we spent $12,431.13 for a property that was vetted & inspected by a professional organization, and if you include the evidence we provided this should overwhelmingly support that the service & conditions were different than advertised.

I have worked with Pamela Keyes while selling a property in Naples. I would strongly recommend…read morethem for any real estate transaction. I found them to be very willing to go above and beyond to help get a sale over the finish line. I have dealt with many realtors, and real-estate transactions. My experience with Pamela Keyes was the best experience i have ever had. Jeff Blow

Pamela was the very "definition" of professional...and we loved working with her. She knows the…read moreNaples market like the back of her hand and so has been a great resource for us (being new to the area). She was always super proactive & one step ahead of us and often seemed to "read our minds" - but always knew when to check in with us. She was a wonderful listener, skillfully guided us thru a price negotiation, and negotiated $25K off our price that we were delighted to get but could never have expected. She always did more than one could expect at each point along the way as we explored Naples, found our dream house, got thru the inspection and price negotiations...then dealt with the legal and financial complexities of the closing process. You can't make a better choice of a realtor...in Naples!!! Pamela is the Best.

We have used German Services to manage our vacation rental property in Naples, Florida for about…read moreseven years. GS is an outstanding management company. Linda, Sarka, and Sigrid are prompt, efficient, and friendly. When you ask them to take care of a problem, they take care of it. They even think of preventive maintenance that needs to get done which we hadn't even considered. GS pays almost all the bills associated with our property and every month gives us a detailed breakdown of the charges. GS employees excellent house cleaners and has a stable of plumbers, electricians, and handymen to recommend, all of whom have done good work. We give them the highest recommendation. Jason and Kate

rude and do not care about the neighborhood or houses they are renting or the people who have to…read moredeal with their tenants disrespecting the neighborhood.

From the owner: VALIBERA stands for Superior Vacation Rental Management. We offer first class Property Management…read moreService for your Vacation Rentals in Naples and around Naples, Florida. You can also benefit from our first class laundry service and Linen rental service, even if you manage your vacation rental yourself. Our Vacation Rental Specialists will be happy to offer a solution. Just give us a call or leave us a message.

Awful, horrible, dishonest! Can you imagine renting a vacation home from an VRBO listing that shows…read morea gorgeous home in Naples, Florida with glowing details, now imagine pulling up to the house you think you will spend three nights only to find it has been ravished by Hurricane IAN. Clearly, this was not the house posted. Ahh but it was and the listing company is a huge FRAUD. They intentionally used pre hurricane photos and description to scam clients. My family reunion was ruined and I lost $2000. The business refused our calls and only sent nasty emails telling us too bad, we should realize that Fort Myers had been impacted. There has to be a special place in hell for someone who is so deceitful!!!!! and carries on her fradulent business practices with impunity.

I had a great transaction. I did a rental for three months. The best place ever stayed in. Fair…read moreprice great customer service and. Professionalism from my realtor.Cheri. She also sold my place overnight. would recommend if you're looking for a rental or sales

Please avoid this place immediately. It's a scam. Don't trust Erin or Alex. They send you links to…read moreproperties that they don't have available just to trick you into paying the application fee. Then, you'll receive an email saying, "Oh, sorry, the home is not available, even though it still shows on the website." Run for your life! It's not just about the money; it's about doing the right thing. How could they charge you for something that's not available? This place is a scam. Avoid it at all costs.

Have had several realtors both here & in Illinois. They say the third is a charm. She was my third…read morerealtor here. Well, she is a gem. Literally a diamond in the rough in the SWFlorida realty world. She is unpretentious, thoughtful & very thorough. She knows the area like the back of her hand. Her partner, Ashley, is very helpful & knowledgeable. Between the two of them, you will be in the best of hands. We've bought & sold in Pelican Landing. 5*

From the owner: Thorough, intelligent, trustworthy, a "consummate professional" - these are words my clients use to…read moredescribe me. Who's your Realtor? If you have a health problem, you want the best physician. If you have legal issues, you want the best Financial Advisor. If you are buying or selling Real Estate you want the very best Realtor. I know the market, I have an exemplary tract record, I have the intuitive ability to quickly understand your wants and needs, and I never waste your time. I LISTEN Carefully! I carefully explain every document, I carefully convey every piece of information, I am 100% involved. From the moment we write to the moment we close, I am at your service. If you are considering purchasing or listing property in this market, make sure you get the best representation possible - call or write me today!

Ognjen went above and beyond for us! He made our drinks 5 minutes before opening and was absolutely…read morepleasant and kind , helpful, and very welcoming! His kindness and great attitude truly added to our experience at the resort. Thank you, Ognjen, for the exceptional service!

We have a beautiful two bedroom suite here looking out to Naples Bay…read more It's a beautiful hotel although the parts of it is under renovation, which is a bit of a drag can't use the adult pool nor the lazy river pool . So everyone's crammed into a pool that's really small.. the fitness center is really good. The front staff is excellent and so far the concierge. the valet has all been really amazing.