I recently was in need of a new water heater. Instead of starting at Lowe's or The Home Depot, I…read moredecided to check out Winnelson, partly because I wanted to support local business and partly because the front of the business states that they sell water heaters and that they're open to the public. So I give Winnelson a call. A gentleman answers the phone. "Winnelson." he says so quickly that I have no idea who I've called. "I'm sorry. Who is this?" I ask. "Winn-El-Son." he says like he's talking to a moron. I may be a lot of things, but one thing I am not, folks, is a moron. "Hi. I was calling to see what your price is for a 40 gallon electric water heater." "(some price)." he said. I can't remember exactly. "Okay. And what brand is that?" "(some brand)." he said. Again, speaking so quickly, I couldn't understand at all. "I'm sorry?" "(some brand)." Again he said it like he was speaking to a person who knew no English. At that point the price, availability, or the idea of supporting local business were non-factors. These guys must have a very loyal customer base, because if they are as rude and condescending to other people as they were with me that day, I can't imagine that they attract a ton of new customers.

I had one dealing with Winnelson and found the customer service to be very satisfactory. It's…read moreclear these guys are used to dealing with contractors, plumbers, and the like. They aren't salesmen and their communication skills could probably use a brush up. But they know their stuff and I found Winnelson's prices to be fair. I was pleased.

Great doctors, horrible customer service. If you need to speak to someone, good luck! You can leave…read moremultiple messages with any department and will not receive a call back.

Very rude counter help. Takes forever to get your glasses and that is IF they call you to tell you…read morethey are in. Very expensive frames and lenses.

They had everything I needed! They really go out of their way to help you there. they programmed my…read morenew car key I purchased there and I had an issue with the old one and went back and they set that one up as well! Great staff!

I ordered some air filters a few weeks ago. I had called them twice to tell them I'll be in to pick…read morethem up. I went in tonight. They couldn't find them and when they did all 12 filters were not in the box when I asked what happened. The lady really told me that they took them out and destroyed the box I had to ask to get a sack because they were going to literally just hand them to me. I do not recommend this place at all. I will not be going back.

Best service and repair ever! our family has had cracked phone screens and batteries replaced…read moreseveral times. Brian is always great to work with. Fast service at great prices!

This is the best tech repair service I've ever found. I needed a new phone battery and got a prompt…read moreresponse to my inquiry from Brian at iprotect. He told me the cost and that it would take 45 minutes. It took exactly 45 minutes as promised and I found out he could also replace the battery in my Apple Watch though it would take 24 hours. The service was just as efficient, done sooner than promised, and both reasonably priced. I will definitely return here if I need other personal electronic services!

TLDR; currently the best bicycle shop in the Joplin area. THEY CAN SHIP BIKES, DIRECTLY…read more Even though this shop has moved many times since they opened, it has continued to suit my needs well. After purchasing my bike and gear from them many years ago, they have been great when the bike needed some tunes. Now, I do want to mentioned that I purchased a Specialized Tarmac from them, a mid-range road bike. I have put many miles on the bike ever since! Here recently, I needed to ship the bike to San Francisco for a few months while I lived out there, they took great care of me and did the whole shipping process to get it to the other shop I used in SF. Once I came back and shipped the bike back, they were all very helpful in getting the bike back on the road. Highly recommended!

This store is very knowledgeable and friendly. I use their services exclusively in Joplin.read more

They were VERY helpful with my questions, no pressure. They made me a fantastic deal on a new Bad…read moreboy.

Bought mower in 2016. Great service then and next couple of times. Horrible customer service and…read moreattitude, the last two times, this was a completely different experience. Will not return, do not recommend.

They have the best prices in town and are great people to work with. I highly recommend them to…read moreanyone.

THE quickest, most helpful and friendly service I received in a while. Reassured my love for local…read morebusinesses. Can't say the same about America's Best, but they led me to Bruce's Optical so they get some credit there I guess. Saved me $200+!!! Bless them!!

Clean and friendly. Needed a cloth to clean glasses and they not only provided a no-charge cloth…read morebut said we needed some no-charge spray cleaner, too. That type of place.