I've been called a tool, and when I lived up north, I guess I was a Northern Tool. Better than…read moreliving in NC and being an obsessive, stalker-ish online bully aka Southern Tool though. As others have said, Harbor Freight is probably better in some regards, but I'd come here over Home Depot or Lowe's and often do. We've shopped here twice (at this location, other locations many other times), and both times were not bad. It's not always cheap, but they usually have what we need.

Great selection of tools, tooling, trailer parts, wheel and all kinds of man stuff. Like that they…read morehave brand and off names . Great selection of everything you need.

I am very dissatisfied with Harbor Freight located at 17713…read moreTomball Pkwy, Houston, TX 77064, I am a small business owner of a local Lawn & Mowing company so when I had to do a job across town today I stopped at my nearest harbor freight for a set of new front wheels and tires for my rig, I installed the new wheels and tires in the parking lot and set off. The job I had on this day was a rather large commercial job and by the middle of the job the bushing and bearing failed on me causing me to drive on damaged wheels back to the truck. While driving my rig the 3.5 miles back on pavement with bad bushing and bearings it caused the tires to wear pretty bad, So when I made it home that afternoon I took the wheels and tires back to my local harbor freight store nearest to my home to exchange defective merchandise! I presented my receipt to Joana the teller in which she advised me to go ahead and grab a new set to complete the exchange. So l did so, When I came back to the check out counter (TONY) the manager! Told me he will not except my return and when I asked why he told me that the damage to the wheels and tires did not happen that day and that the wear in the tires happened over a period of time which was not the case! I explained to him that I am a small business owner and the bushings and bearing were defective and he blatantly called me a liar and refused my exchange even though I was clearly with-in my 90 day return policy. (TONY) was very unprofessional at handling this situation. He showed no empathy nor did he show any proper communication skills, This boy needs to put in her place by her superiors before somebody else puts her in her place for talking like an ignorant animal to customers! This employee shows horrible value in loyal paying customers!

very disappointing experience thanks to the store manager, Ronny. We already knew what type of tool…read morewe needed, but we had questions about the different brands and power levels so we could choose the right one. The cashier told Ronny that we needed help. Instead of coming over and asking how he could assist, Ronny said to the cashier, within earshot of us, "If they know what they want I can help them because I can't read minds." It came across as dismissive and rude. We weren't asking him to read our minds -- we wanted basic assistance. A store manager should be setting the standard for customer service, not making sarcastic comments about customers asking for help.

Ann provided excellent customer service!! She answered all of my questions thoroughly and made the…read moreprocess of setting up my kitchen faucet installation easy. The installation at Lowe's was $100 less than prices I got from plumbing companies!!! She was very polite, professional, and genuinely helpful throughout the entire experience.

Great service in the paint and gardening section! I've been waiting for this hibiscus Thx! Great…read morevalue ALL the way! Today is a great day I found everything I needed and more!

Good prices. Good service. Buying appliances made easy. The guy who helped us pick out our washer…read moreand dryer was helpful and didn't seem like he wanted a sale but to actually help with our wants and needs. They had a selection of washers and dryers. Make sure to check out their scratch and dent place somewhere in North Houston.

I would NEVER recommend anyone to utilize Conns. Especially if you are trying to build credit! They…read moreare nice and thorough until you purchase the item then they treat you like crap. I realized they aren't even reporting my payments to the credit bureau and when I keep calling to ask them why they haven't reported my payments since November. They keep using the COVID as as excuse.. nahhhh COVID was March.. this been since Last year and the MAIN REASON I got the product was to increase my credit history. Please don't even bother getting anything from Them..

How about bringing back the friendly helpful hardware man, ? Or at least put prices on items…read more Teenagers who don't give a crap and no price tags on anything makes it pretty much impossible to buy anything or know how much it is. And the stuff that did have prices, way overpriced. This is why Ace is going on business

I always heard good things about ace but this one no sir. After spending the whole day working on…read moremy car all I needed was a hose clamp and I would hit this store up I get there 7 minutes before closing and they lock the door as I walk up to it. Ridiculous

Love to go for no reason -just to look at everything. And, there is AlWAYS something I wouldn't…read moreever expect to see there that I just HAVE to have! One year I bought 2 new 7' lit Christmas Trees - each for $35.00. Yes. NEW! What a deal.

For years, I have shopped at the store. Their new procedures to leave the price tags off and adjust…read morethe prices daily is a sign of unfair trade practices. Perhaps a bit deceptive but definitely a poor business model. Perhaps the manager should develop a new business plan moving forward to maintain consistent prices or they could put the prices back on the merchandise and note when there is a sale. The justification for the price changes..well, they change as also. Perhaps consider a new system to build trust with your customers.

I ordered a door, which was supposed to arrive 6 weeks ago and still hasn't arrived. They blame it…read moreon their vendor and said they are not able to provide a date of when will it arrive. Go somewhere else.

We purchased front doors from Builders FirstSource. When one of the window panels broke, Builders…read moreFirstSource replaced it. The General Manager Jason Schoen and the technicians were helpful and professional. I need to stain the mullions, but it looks fantastic! Thank you.

When you open a delivery service request with a home warranty company, recommend asking who is in…read moretheir network of contractors and choose any of them besides Dupar. Careless, rushed, and amateur tier delivery & installation. Potential to damage your appliances and, even worse, your residence.

Installation of washing machine.,.done incorrectly. house flooded. I am beyond frustrated and…read moredisappointed.

Avoid this no accountability rip off artist! They will refer…read moreproblems to corporate and say they never can help. This outlet also uses 3rd party transport, has no way to communicate with them, or find lost items. We were eventually issued a refund receipt, and told a check would be mailed... We have the refund receipt going on two months, many phone calls and now small claims. No movement from this place.

Update your hours it's not 10 it's 11am. Prices aren't that discounted really. Better off buying…read morebrand new