1. Sears Hometown Store

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Greenwood, SC

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Sears Hometown Store

3.0 (2 reviews)
Closed • 9:00 am - 6:00 pm

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14 years ago

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11 years ago

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JM Services and Repairs - Jm s

JM Services and Repairs

2.0(4 reviews)
16.5 mi

Michael responded to my request for information within 10 minutes and we scheduled an appointment…read more He was on time, so professional and friendly, and had my dishwasher up and running within an hour! I highly recommend JM Services and Repairs, and will call them back for any future repair needs.

I would not recommend JM Services and Repairs based on my experience…read more I made it explicitly clear before the appointment that I would not be home, that my adult son was not authorized to approve any repairs, and that I needed to be contacted directly for authorization. Despite this, the technician proceeded with repairs without obtaining my approval or confirming the final cost of $225. As a single mother of six on a very limited budget, having someone authorize expenses on my behalf without my consent is especially concerning. To make matters worse, I received repeated requests for immediate payment throughout the day, despite having already explained that I was unavailable and would respond as soon as I could. I paid the full $225 that afternoon. Proceeding with unauthorized repairs and then repeatedly demanding immediate payment was highly unprofessional. When I expressed these concerns, the only response I received was a brief apology for the inconvenience. Customers deserve clear communication, informed authorization, and reasonable payment expectations. Unfortunately, that was not my experience.

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JM Services and Repairs - Jm se

Jm se

JM Services and Repairs - Jm s

Jm s

JM Services and Repairs - Hot water heater

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Hot water heater

Lowe's Home Improvement

Lowe's Home Improvement

3.3(12 reviews)
2.3 mi

Needed to purchase some white chase lounges that my client saw on the Lowe's website. Local store…read morein Greenwood, SC had 4 of them in stock. 2 of them were dirty, scratched and damaged. After review and discussion with Zaire at the service/return desk it was determined that it may be best to purchase all 4 in stock in the store as no further chairs were coming from the Lowe's distribution center. Zaire explained the return policy for items purchased online that were also in stock at the store and also on discount. The website price was higher than the local store price because inventory reduction was in progress. Of course, my client needed 4 chairs and 2 of the 4 at the local store were damaged. In less than 24 hours a price was available for the chairs in stock and my client was able to use the 4 chairs even though there was some damage. Zaire was able to resolve issues for me, my client and get the last 4 chairs gone from the Lowe's inventory. She and I discussed the issue twice on two different days as I had to relay information back to my client. she was always professional and attentive to my questions and able to explain how the policy worked for Lowe's. While in the store I was able to observe her interaction with other employees, answer the phone and talk with superior manager to get solutions approved. She was very impressive and if Lowe's gets to keep her she will go far. She truly is a star at my local Lowe's in Greenwood, SC and I hope that they keep her. She has a clue (which is not typical at my Lowes). Keep up the good work. I requested her photo. She is a star!

This Greenwood Lowe's is well laid out! Clean store and staff is very helpful! Easy 4 Stars !!read more

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Sears Hometown Store - appliances - Updated November 2026

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