Where do I begin?! Everyone at the Silverdale location is absolutely fantastic. There is a positive…read morevibe from the moment you walk through the front door and are greeted-usually by the store manager, Howard! Howard's customer service is beyond amazing. I can't say enough. Howard is super friendly, knowledgeable, professional, thorough , HONEST and will always do whatever he can to save you money and get your vehicle back on the road asap. DJ (David) is a super talented mechanic. I had the pleasure of meeting him the last time I came in, a few days ago. His abundance of knowledge in his field is truly impressive. Justin is another mechanic who works here. He is also knowledgeable, friendly, determined, and will go the extra mile! Alan works here too and is always kind and wanting to help out. I have had my vehicle serviced here several times now and have always been pleased all in all. There is a coffee table as you walk in, offered to all customers. They have a bathroom if needed. I tend to prefer to hang out while my vehicle gets worked on, as I feel so comfortable and welcome. I am able to catch up on emails or watch tv while I'm here. Oh and they can also do a thorough check up on your vehicle and give you an estimate on how much things will cost so that you can get what you need done in order of most urgency/preference first! It's very helpful! Meineke has a 0% no interest offer through a partner, Synchrony Bank, that is always available. I have been told the offer is 0% interest for 6 months if you spend $499+ on the Synchrony credit card or else 12 months if spending $750+. I Highly recommend this auto shop!!

So we were used to going here, had great service and now we have to call India just to get an…read moreappointment.

I'll be blunt--these are honest guys who aren't trying to nickel-and-dime you. They'll take care of…read morethe work your vehicle actually needs, give legitimate recommendations without trying to upsell you, and always make sure you approve any additional work before they do it. It's hard to find a shop you can trust, but these guys have earned mine. Their prices are fair, the communication is great, and you can tell they're focused on doing what's best for the customer instead of just making a quick buck. I'd definitely recommend them.

Frontier Auto Center has been servicing our Ram 1500 Diesel regularly, and they've been fantastic…read moreto work with every time. The entire team is knowledgeable, professional, and very easy to communicate with. Pricing is fair, and all quotes are clear and easy to understand. What really set them apart was how they went above and beyond acting as the middleman between us and the warranty company, making what could have been a stressful process feel almost seamless. Highly recommend Frontier Auto Center to anyone looking for a trustworthy auto shop in the greater Silverdale area.

Stellar recent service from Silverdale Autoworks!…read more I'd tried my gal at two other shops--including the dealership where I bought her--but only Silverdale Autoworks took the extra time, patience, and diligence to actually discover the issue instead of just overlooking my concerns. Once they found the situation, they promptly fixed it, charged a few bucks even lower than what I was quoted, and we were on our way! The stress from giving weeks of time and money to other shops who couldn't actually fix the problem and didn't listen or care about getting me back on the road safely...it all immediately went away with my excellent service at Silverdale Autoworks. I will absolutely go to them first thing from here on out for any and all auto needs. Please consider this glowing review to include an extra star since Yelp won't let me recommend them any higher. Thank you all for your help!

They've done great work on my older Mercedes, and they stand by the work they do. Very pleased.read more

Made two separate reservations with their website, response times were spectacular. Only downside…read moreis I didn't get to have the reservation time I was hoping for but this location seems to be quite busy! So if you need to get there by a specific time you probably have to put your appointment a little further out then just 48 hours before an appointment . They have a comfortable waiting area with a TV. I love that they send you a text message with pictures showing you the status of your vehicle, I had oil changes done. Associates are very friendly and attentive as soon as you walk in the door! I love that they offer money off once in awhile for service too!

Went in for alignment. Car still veered left. Went to firestone to check and they found the…read morealignment was off. Thats 180 dollars and an hour of my time wasted. Don't recommend.

I had a great experience here when I stopped by to get a tire patched. The team was friendly,…read moreprofessional, and got me in and out quickly. They explained everything clearly and didn't try to upsell me on anything unnecessary, which I really appreciated. On a side note - their online scheduling is not great (which they can't do anything about) and they were extremely apologetic of that. Definitely call to make your appointment!! I'll definitely be coming back for any future car needs. Highly recommend!

I went to Goodyear in Silverdale, WA, and worked with Terrence, the service manager, and honestly…read morehe made everything super easy. He helped me get new tires, worked around my schedule, and was upfront about the price -- no games, no pressure. Terry was happy, chill, and just pleasant to deal with. Really appreciated the honest service and how quick everything was. Definitely recommend going with them if you need anything done.

First and last visit here. The customer service and the time that it took to get my oil changed was…read moregreat. But I'd rather go somewhere else where they give you better information on the simple stats of your car. While changing my oil they told me about needing another service but had no intention of elaborating while checking out. During check out I was informed I would get an email/invoice explaining recommended work. What is it that you see where you are recommending a $140 service that you said is done at 15-20k miles? I just purchased the vehicle at 45k. But lack of why and what you see is why I hesitate. The waiting room had plentiful seating in front of a TV playing classic black and white shows plus a counter that likely used to have a coffee machine. Perhaps it can be a customer work space? But also doesn't compare to another spot that has an area for kids to play and coffee to order from thier espresso machine. (Paid) Overall it's more so about having to dig for information. If its as simple as a blinker, fuse, or cabin air filter I can do that myself. I'll be having my vehicle as well as my husband's serviced elsewhere.

Paid Diagnostic Not Done - Silverdale Firestone…read more I went to Firestone Silverdale (Store #006548) for an appointment to have a diagnostic done on known engine fault codes explained prior at the appointment setting. I paid for the service, but no diagnostic was performed, and I waited about 7 hours with no contact from the store. I had to call them myself to find out what was happening. They suggested unrelated repairs costing multiple thousands and did not provide any diagnostic info about the codes. When asked about the diagnostic they informed me take the car to dealership to fix the known code issue and provided zero diagnostic information for the codes. But they still wanted to do all the unrelated repairs costing multiple thousands. My recent dealer check indicates those services where not needed. Up sale for the Firestone Card to get discounts which some services are still overpriced. This wasted a lot of time and delayed solving the problem. I do not recommend this location.

Hi- we brought two cars in at the same time, Renegade for a repair and an old BMW for a downpipe…read morechange. Both vehicles were completed before the original eta and they arranged local driver drops and delivery. Guys were great and even came in on their weekend to make it happen.

I can't say enough good things about The Wrench! From the moment my husband walked in, John the…read moreowner and his staff was friendly, professional, and truly cared about helping me. They took the time to explain what was going on with my car in a way that was easy to understand, no upselling, no pressure, just honest work and fair prices. The service was quick, the shop was clean, and I felt confident that my car was in great hands. It's so hard to find a mechanic you can trust, but The Wrench has definitely earned my business from now on. Highly recommend them to anyone in the Silverdale area looking for reliable auto repair and amazing customer service! Thank you John for everything you did for our car!

Came in due to oil leak and smoke most likely due to that leak (which was quite a nuisance and…read moredrain - literally - with needing to keep topping off the oil). They fixed me right up when I came in for my appt. And after the residual oil burned off, no more smoking and no more oil leak! Side note: my car had recently been stolen and abandoned and the ignition tumbler was messed up. I told them as fair warning for turning on/off And I had an annoying belt squeak usually when I'd first start the far after sitting for any decent amount of time (a few hours to overnight). It wasn't until I parked my car and turned it off that I realized they fixed the ignition tumbler, too! (Not sure how difficult that was for them) And then later, I realized I wasn't hearing any squeaking belt starting up my car. They fixed that up, too! And they are super helpful even giving their thoughts on different issues with the car to look into as they notice them and they don't charge an arm and a leg. Very happy with their services and will definitely be using them as my go-to mechanic as I'm fairly new to the Bremerton area.

This is my second time coming here and I would never recommend or come back here. First time I…read morerequested my spark plug to be replaced. when it came to pick up my truck my truck had a misfire so I brought it back so they can fix their mistake, took them longer to fix the mistake and in return the manager offered me a free oil change for the mistake they made, giving them the benefit of the doubt I come for the free oil change and they denied me and tried to over charge me for a oil change. I will never come back or recommend this place of business not even to my enemies