We were in a jam as we had a flat on our truck hauling a 8000 k camper. They were awesome here…read more Fixed our tire , checked the others out & got us on the road. All for 27.00 ...such a bargain . The young guy who helped us was such a hardworking young man. Thank you !

Thus place is filled with the most honest mechanics I've ever encountered. They are affordable,…read morefriendly, and go out of their way to not waste your time and money. Once I took my car in for squeaky brakes. They said my brakes were fine and didn't charge me a thing. Yesterday we took our car in for an engine check light and they suggested a treatment we can do ourselves. Also they are quick as can be. 5 stars all around! Thanks guys

Shortly after moving to Great Falls I went to 15th Street Service Station. I had a lot of work done…read moreto my truck. They were extremely kind, professional, honest and straightforward. They were great at explaining to me the issues the vehicle was having or could have, and kept me informed and involved in all decisions and updated me with any possible price changes. More recently, I was involved in an accident. I chose 15th Street as the tow company. The tow driver picked me and my truck up. I was a bit shook up. I have no family here and was having an "i want my daddy" moment and Gary was very patient. Helped me out of my vehicle, as the door was stuck shut, explained processes to me. He helped me find words when I was too shook up to find them myself. He drove me to More than one car rentals, waited for me to get a rental. he went out of his way out of the kindness of his heart and made being far from home seem not so far.

I took my pickup here because they were the only shop open the Friday afternoon before memorial…read moreweekend. They ended up finding a problem the local Ford dealership hadn't been able to find, and they were able to fix it for a reasonable price.

I was driving through town on my way to Alaska. I wanted an oil change before crossing the border…read moreinto Canada and found Valvoline with a quick Google search. I showed up around 11 on a Friday. There was two cars in both bays. The manager greeted me in line and asked what I needed done. It was about 20-30 mins for each vehicle to be done. Once inside the bay, they quickly started on my oil change. You remain in your vehicle the whole time. They also checked my tire pressure and cleaned my windshield wipers. They also offer a military discount which was awesome! All in all I was impressive and super pleased. Mostly because everyone was engaging and moving quickly, even the manager!! Would recommend this location to anyone.

I went in for an oil change on Saturday September 12th. I sat there for over 30 minutes. When I…read moreasked what was taking so long , it was then that I was told that they had broken a part underneath and were trying to fix it. Wanted to know if I wanted to wait longer for them to try to fix. I said no. Since then I have had to order a replacement part and have yet to hear back from the area store manager as of 9/17.

Mixed review. They did the right thing in the end, but it took me pushing for it. If it would've…read morehappened to someone less assertive, they would've ended up at home with a car leaking oil all over the ground for the foreseeable future. Well taken care of few year old car with less than 50k miles. No leaks and needs nothing. Went in for oil change that cost over $100 due to requiring European spec oil. Took it home and parked the car for a few days while driving other cars. Saw signs of fluid leaking on the ground when I went to use it a week after the oil change. Looked like oil and covered an area approximately 12 inch by 20 inch. Saw drips of oil hanging off drain plug. Checked oil level before driving back just to make sure it was safe to drive. Took it back to the Valvoline oil change place and the first guy checked the oil and said that it was fine. I showed him photos I took of the pool of fluid. He said that was probably caused by some spilled fluid when the oil was changed. I said if it was a few drops I wouldn't have been back, but it was obviously a leak of some sort. He called the manager, who said it was normal and that he couldn't do anything about it. He proceeded to say that I needed to take it to a mechanic and that if the mechanic found that they did something wrong, that they would pay for it. I reasoned with the manager. Explained that my car is well taken care of with few miles and hasn't leaked a drop of anything for the past few years I've owned it. And that I choose to take it to his place because I expect better attention to detail than if I were to take it to Walmart for half the price. He suggested I take it home and let it sit for another week to see if anything changes. That frustrated me and I told him my best guess was that there was a bit of dirt or something that was causing the drain plug to not seal correctly. He asked me what I wanted him to do. I said that if he just drained the oil and re-cleaned the drain plug surface and re-filled the oil at least we would be able to rule that out. If that didn't fix it, I said that I'd take it to a mechanic even though it didn't make sense that it would happen directly after an oil change. He wasn't happy, but told his guys to just do another oil change. He walked off to take care of other things. They completed the oil change with no charges and I went on my way. Parked in a different portion of the driveway to keep an eye on it. Let it sit a few days, drove it a few days, let it sit again. Two weeks have passed and not 1 drip of oil or other fluid has hit the driveway. Confirms my suspicion that it was probably just a poorly sealed drain plug the first time. I have mixed feelings about it. I understand that everyone makes mistakes and wasn't upset that I had to go back to have it corrected. In the end, they did correct it at no additional cost to me. However I had to push for them to come through. They just wanted me to drive off and think that a pool of oil is "normal". If it happened to my wife, sister, daughter, etc they would've just accepted what the tech and manager said and gone home to live with a car now leaking oil daily. So I have mixed feelings and they did technically come through in the end. I guess the best question to answer would be = do I ever plan on taking any of my vehicles there again? And the answer to that is No.

Did not have the opportunity to get service here due to shortage of employees and a bay being…read moreclosed. Employee approached my vehicle and his frustration came off as I was bothering g the business. He did not say good morning or hi just "Oil change?" It's gonna be bit we only are running one bay And walked off. I understand the frustration but don't put that on your customer and act as if I am bothering you when without the customer the business would not exist.

I've been taking my car here for routine oil changes for quite some time. This weekend a friend…read moreoffered to do it for me, since money is tight. He found that my oil was a QUART short and the filter had not been changed! I wonder how long this has been going on for. This is SO disappointing, I feel swindled and taken advantage of. Shame on you guys!

On Nov 22 2022, I went in for a regular oil change, brought my own oil and new oil filter WITH new…read moreplug....cause you know, bimmers are finicky. Well, Im happy to say they finally finished the oil change TODAY (04 Jan 2023)...it only took a total of 3 oil changes, 2 oil plugs, 3 tow truck tows, 1 rental for 6 days, 24 days of personal leave taken, one "forgot to screw the skid plate back on" damaged skid plate, one stripped oil pan resulting in Valvoline buying me a new one, one district manager, one regional manager, and one Montana Valvoline Enterprise Manager....and then getting my car back and it looks like it's been mudding off some back roads in Augusta, Montana. 0/10 would recommend, especially with lack of communication and having no idea where my car was for about three weeks. Hugh's Diesel & Auto Repair actually fixed my car and replaced my oil pan. 10/10 would recommend, especially when we had the cold snap and all the diesel trucks gelled up and their engines froze.

November 11, 2022 (Veterans Day). Googled the shop to get the directions so I could share them with…read moremy daughter. She had a tire going down. We use to buy our tires at Tire-Rama on 10th ave south, great falls. In fact, we just had them put a brand new set on one of our cars recently. Long story short, their google listing mentioned that Veterans Day could interrupt their hours. So I called ahead. The man that answered laughed me off the phone when I asked him if they were open today. I mentioned to him that it was Veterans day and that I was checking to see if they were open before sending my daughter down to get a tire fixed. He hung up laughing at me. Well, that tells me everything thing I need to know. I'm glad Les Schawbs is opening just few blocks down 10th. We have five cars, in our house, and our 5th gen Montana family and veterans are moving our business to Les Schwab.

I was hauling horses from Spokane to Geyser, when my second trailer tire blew out 3 miles east of…read morethis store. (I had already used my spare) I slowly drove back into town, getting to this store 7 minutes before closing on a Friday. I was afraid I was going to be delayed overnight if not the entire weekend, but the crew there quickly assessed the damage, and got me set up with all the new tires I needed (two others were deteriorating badly), mounted, balanced and out the door in less than 25 minutes at a GREAT price. Not a single sigh or eye roll about staying late. Absolutely exceeded all expectations, thank you!!

Mark and his team are extremely helpful and responsive. I…read morewas driving through Great Falls on my cross-country drive home when I started having car concerns. Mark fit me in for an inspection at the shop same day to check my car even though they had a full booked schedule. Would highly recommend Midas- professional and friendly.

This is part 2. I had another repair shop look over what Midas in great falls did and they found…read morethat Midas broke the tab plugs on one the ignition coils and can not lock the plug wires to one of the ignition coils. Told me I will need to take to electrical shop for repair. Midas great falls is not a place to take your car. They will take advantage of you for their gain. Shop around, many other honest repair shops in great falls, except Midas.

After our truck being totaled, we began our search for a used truck and found our way to Lithia. We…read moremet Sales Representative Kevin Emhoff. We spent the better part of two weeks looking not only around town but also at Lithia, and Kevin was patient and listened to all our wants, needs, and don't wants. Kevin was able to find us a vehicle that met all our needs. We found their in-house financing easy and reasonable. I highly recommend Kevin for his exceptional customer service and diligence in helping us find a vehicle.

this place is horrible. I had a check engine light on our fire support vehicle while passing…read morethrough town. it was something about the air filter. The service manager wouldn't even listen to me because they don't support that model. Thanks for supporting your fire community!

I appreciate Management reaching out to me and apologizing as well as their Corporate office…read more Apologies go along way for me. I also understand people have bad days. Thank you to the Management and Corporate for reaching out. It means more than you know.

Went on 4 separate occasions and was told each time they didn't have time or the wait was over an…read morehour to put air in my tire or check if I had a possible leak. Each time I went there were zero cars or customers around, employees were standing around talking and joking. This location has horrible service.