Mitch was great to work with. I took my Cadillac in not knowing the issue for sure. They trouble…read moreshot it and did the repairs needed in a day! There is no doubt they know their way around vehicles I want to thanks them both for their excellent service as work. Barb W

We were sent here by Automotive Services, Inc. (see review), due to a problem with our transmission…read morewe experienced while in town on a visit. This guy is HONEST!!! He took a look at our car and looked at the codes pulled by Automotive Services, and gave us some very good advice. He did not try to take advantage of two travelers from out of town at all. And he did not charge us a cent either! Thank you so much!!!

My dad has lived in Great Falls for about 40 years. As far as I know this is where he has always…read moretake his car, and I have continued to bring my car here. The guys are friendly and always do a great job repairing my car. This is a place you can trust!

Steve and Jerry are professional, personable and highly capable mechanics. Anytime anyone asks…read morewhere to take their vehicle, I flat tell them, "Best option for best results is S&D Auto."

My experience at Great Falls Auto Repair was fabulous... mostly. They DID have some issue that…read moreprevented them from seeing my car as quickly as we all thought they would. That said, once they racked it, identified the problem and solved it, they were very efficient and effective. Considering my problem was no driver's side heat on a -20°day, my gratitude was profound. I know that everybody who provides service in a community will have hits and misses. I look forward to giving them more opportunities to wow me with great, timely results.

Took my Toyota Tundra in to see about a wobbling in the suspension, they said the rear shocks and…read morefront struts were shot and leaking and the boots on the front ball joints were cracked, they included pictures. I had them replace the rear shocks and they said the fan was contacting the upper radiation hose so I had them replace that. Total cost was $756. I then took it to the Toyota dealer for a second opinion, no leakage in the front struts, no cracks in the ball joint boots, everything was normal. They also took pictures of both. I would not recommend Great Falls auto repair for anything but a low tire, what a rip off joint. Stay as far away from them as you possibly can!

Crooked as the day is long I took my Jeep to them for an agreed upon $180 computer program. They…read moregave me a $600 bill and held my vehicle hostage until I payed it, they preformed unnecessary and unapproved testing for no reason. All the while stretching out a 1 hour job to almost 2 months. In order to get my money back I have to take them to court.

Customer Service - F…read more Mechanic Work - D Scheduling/Keeping Appointments - F Value - F Had an oil change done here, was told that my driveshaft and trackbar were bad and needed replacement. I was also told that my front crankcase seal was leaking. They did not tell me about the oil pan gasket leaking which was very obvious the second you lift the truck, i found out later after getting under the truck that it was leaking. They also did not tell me that my power steering pump was going out which was pretty obvious when turning the wheel from the sounds it was making. I contacted them to get the trackbar and driveshaft replaced. Was told to come in on friday to get the work done, dropped the truck off at 8am Friday morning the girl in the front assurred me no worries it will get done by the end of the day. Got a ride from a friend back to work. I called later on during the day about 1pm to get a status update on the truck only to be told by the same girl "oh they haven't started on your truck, but dont worry again it will get done by the end of the day". I then called back at 4pm, one hour before closing to ask how late i could pickup my truck, same girl advised me "oh we are so sorry, we were not able to get to your truck, you can pick it up any time even after 5, and by the time you come we will have a better date for you next week. Not going to lie i was already pretty agitated by being lied to and the multiple empty reassurances. So I showed up to pickup my truck and the lady still did not know what day to tell me to comeback. She glanced at the schedule quickly and said ok come back Tuesday at 8am. I then grab my keys said have a good weekend and went on my way. Monday afternoon came around, I called Hughs to confirm my appointment for tomorrow morning 8am. The same girl responded "yeah yeah yeah, tomorrow 8am we got you, see you tomorrow morning" Tuesday morning 8am comes around. The gate is closed but the mechanics are inside. There is an impatient customer already outside complaining to me about having an 8am appointment, having driven 4 hours from NW Montana because his insurance told him to take it to Hughs. He tells me the mechanics are inside and they dont want to open the gate and hes been waiting. Ironically at the same time we are talking, a parts truck showed up from a local parts shop and entered the back door of the shop to drop of parts. The impatient customer then begins knocking on the windows and doors trying to get someone outside to open up shop, 20+ minutes go by and a mechanic comes outside and yells at the customer "WHAT DO YOU WANT!" Customer begins telling him that he drove from far, has an 8 am appointment and has his wife and kids in the car and needs to go to another appointment. The mechanic blatently tells the customer to "f*** off, because he is being an asshole" Seeing how Hughs treated this customer infront of me, and seeing how they lied to me again and ignored me standing infront of their shop at 8am has left a horrible impression on me. I do not recommend this shop and recommend you find a more reputable shop that actually keeps their appointments, does not treat their customers like crap and point out the obvious mechanic isssues not just some.

Did an excellent job on my truck, I highly recommend them. Good peopleread more

Casey and Christian took great care of me. I had Casey do some work on my diesel Ram 2500 and…read moreChallenger 6.4 and he exceeded expectations on both. He performed exactly as promised, communicated efficiently, and has a great rate. I recommend him for your diesel or gasser needs. Also recommend talking to them before purchasing items for install, they will take care of you in ordering anything you need for probably a better rate than you can purchase yourself.

This was a fleet car repair, and sometimes those get lost in the bureaucracy. The gang at…read moreMitchell's treated me like it was my personal car : ) they accommodated my crazy schedule : ) And when I showed up late on a Friday, they all made me feel like a family friend instead of the guy that made all their weekend late.

I hit a deer on the I15 south with my motor home, a Mercedes Benz diesel. My front end had major…read moredamage and I was worried about finding a shop that could work on the Diesel engine repair as well as the auto body work. I highly recommend MITCHELLS' Crash Repair. The entire staff is friendly and professional. This company knows it's business. It was a pleasure to work with them through a very stressful experience. My RV looks good as new and runs as if nothing had happened. Thanks to Mike and his crew

I've been an Auto Worx Plus customer for a long time and I could not be happier with their…read moreservices. They have always been thorough and very reasonably priced. These guys know their stuff and are friendly and easy to talk to. I would highly recommend Auto Worx Plus for your repair needs.

Wow! Mike is so great to work with. I took my van there to get an overall check up. He checked…read moreeverything head to toe and gave me all kinds of wonderful information about dual battery connections and boondocking versus being plugged in. Engine inspection etc. Super insightful and easy to understand. Totally reasonable prices and overall just a wonderful experience. Incredibly flexible as far as scheduling and accommodating us to get the van in since we couldn't drive it in the snow. I highly recommend him for any vehicle maintenance or work in Helena. A+!!!

We were in a jam as we had a flat on our truck hauling a 8000 k camper. They were awesome here…read more Fixed our tire , checked the others out & got us on the road. All for 27.00 ...such a bargain . The young guy who helped us was such a hardworking young man. Thank you !

Thus place is filled with the most honest mechanics I've ever encountered. They are affordable,…read morefriendly, and go out of their way to not waste your time and money. Once I took my car in for squeaky brakes. They said my brakes were fine and didn't charge me a thing. Yesterday we took our car in for an engine check light and they suggested a treatment we can do ourselves. Also they are quick as can be. 5 stars all around! Thanks guys

Joshua is the manager and I can assure you I will never go back to this establishment again!!!!…read more His arrogant rude behavior was appalling he belittled the workers even openly stated I'm out of here at 6:30 no matter what . As a result he rushed through my service checking off service maintenance checks he never performed told the employees Sam and a young man that had only been there 4 days that they were to slow get out of my way ill do it myself . He was out of control !!!! If I had been one of the employees I would have walked out. As I said it will be my last trip there . $234.00 later and I'm not even sure my oil even got changed

im a very angry about how my oil change was done, they used there Turk Rench to put my oil filter…read moreon and the same with the plug, i new that, because the min i heard a drill under my car, i thought damm that things going to be hell to get off, and now this mechanic is telling me that they may not know how to get it off, i do not have the money to get a brand new car, whoever put that oil filter had no idea that there only supposed to be there, for a a limited, amount of time, they are not a permanent piece, it was because i was the last costumer of the day, this is not professional at all now i have no idea why someone would use power tulle to put a oil filter on..these guy havve no ide on what they are doing, if the last custemer dosent mean anything then why work. DONT GO HERE, A OIL CHANG WILL COST YOU MORE THEN THEY PUT UP????