My dad has lived in Great Falls for about 40 years. As far as I know this is where he has always…read moretake his car, and I have continued to bring my car here. The guys are friendly and always do a great job repairing my car. This is a place you can trust!

The owners were able to schedule me in on short notice because I was from out of town and headed…read morehome the following day. I needed the leaking oil pressure sending unit replaced and they were able to repair it in a timely manner for a reasonable price. The owners are nice, old school and knowledgeable.

I purchased a new Camaro LS from another dealership and I wanted an oil change and fluid check at…read moreCity Motor Company. These people checked my entire car including tires and pressure. They confirmed that my car is in show-room condition. They treated me like a celebrity and guided me to a very nice waiting room, and people just walking past the area kept asking if I would like coffee or anything else. The service was fast and clean. This is the company that will be servicing my vehicles from now on.

Went here to diagnose an engine misfire. I checked the codes before going in and i had an engine…read moremisfire code and a system bank lean code. When they scanned it they said there was no misfire code and said I had an air leak from the air box. I checked myself after the appointment and found the "leak" being three pre-drilled factory holes on the bottom side of the air box. There was also a leak from my air resonator which they didn't mention and quoted me $500 just for the air box and hose. Not including labor. Fixed it myself for under 100 bucks and turns out the air leak wasn't even the issue.

Shortly after moving to Great Falls I went to 15th Street Service Station. I had a lot of work done…read moreto my truck. They were extremely kind, professional, honest and straightforward. They were great at explaining to me the issues the vehicle was having or could have, and kept me informed and involved in all decisions and updated me with any possible price changes. More recently, I was involved in an accident. I chose 15th Street as the tow company. The tow driver picked me and my truck up. I was a bit shook up. I have no family here and was having an "i want my daddy" moment and Gary was very patient. Helped me out of my vehicle, as the door was stuck shut, explained processes to me. He helped me find words when I was too shook up to find them myself. He drove me to More than one car rentals, waited for me to get a rental. he went out of his way out of the kindness of his heart and made being far from home seem not so far.

I took my pickup here because they were the only shop open the Friday afternoon before memorial…read moreweekend. They ended up finding a problem the local Ford dealership hadn't been able to find, and they were able to fix it for a reasonable price.

Emily was a great no pressure salesperson. Allowed me to take me time, do research and come back…read morefor another test drive and checkout of the truck. Then did all the legwork to make the sale easy as could be.

Emily gave me a trade in quote yesterday regarding their trade in value for my vehicle versus my…read moreestimate, which I got from Carfax and which incorporated a repair cost. Emily quoted me $3,930 to repair a small dent on the side. We took it to two body shops and each quoted half that amount. Emily then passed me along to Brandon since she was about to take some time off. My last conversation with Emily was to compare the amount of money I'd need to borrow, plus my vehicle's trade in value, versus City Toyota's estimate. Theirs was $22,395 plus my truck. Mine was $19,895 plus my truck. When I met with Brandon today, I said I'd like to try and meet somewhere in the middle. He went back to the man behind the curtain who said, "our best offer, which I will not negotiate, is your truck plus $22,800" or something similar. Then they tried to argue that the "pulse brake light system" (which I don't want) was installed adds $500 to the price (which Emily never mentioned). I spent an hour and a half with Brandon, missed work and was made to feel like the victim of a major bait and switch. Thanks City Motors!

I try to get all my auto work done here! And with a 155,000 mile vehicle, I can tell you two…read morethings: 1) like any good auto repair place, they stay plenty busy. Sometimes a bit problematic, but that's a good sign! They're worth scheduling and waiting for. 2) I plan to drive this rig another 50-150,000 miles and these are the guys to see me through. If your reading this, good luck with your auto issues : )

They got me in right away without an appointment and got a new battery installed, changed the oil…read moreand checked the tires to make me road ready. I flew in from MN to rescue my son's truck and drive it home to MN. The truck was sitting abandoned for 7 months and needed a good check out and oil change as well as a new battery and tires inflated and checked for damage. I was alone and really stressed out but Carnahan's took care of the truck at fair and reasonable prices and got me back on the road safely

I purchased my used truck at Taylor's auto max, and was told to be sure to bring it to the attached…read morerepair facility for service. I brought it in for a problem with how the engine was running, and they did a tune up, and replaced the spark plug wires, and put in a new battery. That did not fix the problem. I went to another shop, which replaced the spark plug cables with quality cables with the correct capacity, and replaced the fuel filter, which fixed the problem. A few years later the battery failed. I went to a different shop (since Taylor's has proven ineffectual in my experience), which tested the battery for free,. The test was done while I waited. They said it was bad. I then looked at the original receipt and realized that the battery was installed by Taylors, and was still under warranty. I called Taylors, and they said I'd have to bring it in another day. I pleaded, since I live 60 miles away, and rarely bring the pick up to town. They relented and said they'd test it, but it would take two hours. I waited for three hours, and was told that there is nothing wrong with the battery. They then CHARGED ME $30 for telling me that they would not honor the warranty. I protested, and they said I couldn't have my truck back unless I paid. The service writer was unkind, unhelpful, sneering and unwilling to listen or understand my perspective. I spoke with the battery manufacturer, who said that they would replace the battery for free - honor the warranty - and give me permission to take it to a different retail outlet.

Never bought a vehicle there, but I can tell you their service department had always been great…read more They've never had a problem diagnosing any issue I've had with my wife's truck or my XTerra, and when they've fixed something it's really been fixed. And they clean and detail my vehicle everytime I take it in. Highly recommend

I got stranded in GF on business with what turned out to be a bad intake manifold gasket. I had to…read moreleave in 2 days to get to another trade show so I was in a pickle! Fritz managed to fix it AND service my brakes in time for me to pack up my booth and make it to Coeur d'Alene! The amazing thing was that he could have charged me an arm and a leg and didn't. He was more than fair! It was the kind of service and lack of greed that I don't find in the big cities. I hope to come back next year and if I do I'm driving my truck and having all its annual service done by Fritz!

I've sent several good friends of mine with Cadillacs and classic cars. The work was done…read moreproficiently and affordably by people who have a strong passion for what they do.

I had my 2023 Jeep Wrangler Rubicon 3.0l break down on me hours from Great Falls due to a…read morethermostat failure which resulted in an engine oil cooler failure as well. Being that I was passing through I had my Jeep dropped off here. My Jeep being an eco diesel and parts are generally harder to find, Gaylene and her service team along with the parts crew worked hard, and were able to find the correct parts, have them over night shipped in order to get me back on the road. Gaylene also was kind enough to work with me getting my personal belongings for my jeep the next day. Though it was some time to receive the parts, Lithia's mechanic assigned to my Jeep made extra effort to throughly assess the repairs. due to short staff on hand on the weekends; and Im not in-town to pick up my Jeep during the week due to my traveling. Gaylene went above and beyond elected to meet me at lithia on her on time in order to help me get my Jeep and get back on the road. Gaylene's knowledge, experience, and her warm personality gave comfort and assurance to me that I was in great hands. I cant say thank you enough to Gaylene, and her fellow colleagues to get me back on the road. Carl M.

this place is horrible. I had a check engine light on our fire support vehicle while passing…read morethrough town. it was something about the air filter. The service manager wouldn't even listen to me because they don't support that model. Thanks for supporting your fire community!

The mechanics found the cause of my cooling system acting up in a matter of a hours. My Xterra runs…read moregreat. I've been going to them for a couple of years.

Everything at Great Falls Auto Repair is top-notch. From the front counter to the service advisors…read moreto the technicians, everyone worked to make sure my experience was memorable. I had several repairs done to my vehicle, and it drives like it's brand new. The price was very reasonable, especially considering that they offer a 3-year, 36K-mile warranty on all repairs. This shows that they stand behind their work. I will continue to use Great Falls Auto Repair for all of my vehicle services, and I will encourage others to use them as well.

We were in a jam as we had a flat on our truck hauling a 8000 k camper. They were awesome here…read more Fixed our tire , checked the others out & got us on the road. All for 27.00 ...such a bargain . The young guy who helped us was such a hardworking young man. Thank you !

Thus place is filled with the most honest mechanics I've ever encountered. They are affordable,…read morefriendly, and go out of their way to not waste your time and money. Once I took my car in for squeaky brakes. They said my brakes were fine and didn't charge me a thing. Yesterday we took our car in for an engine check light and they suggested a treatment we can do ourselves. Also they are quick as can be. 5 stars all around! Thanks guys