My dad has lived in Great Falls for about 40 years. As far as I know this is where he has always…read moretake his car, and I have continued to bring my car here. The guys are friendly and always do a great job repairing my car. This is a place you can trust!

Steve and Jerry are professional, personable and highly capable mechanics. Anytime anyone asks…read morewhere to take their vehicle, I flat tell them, "Best option for best results is S&D Auto."

save yourself the headache and go somewhere else. This clown show overcharge women for the same…read moreservice as men. They charge my wife more for an oil change than they do me and then make stupid excuses up why it cost more.

So very disappointing. The simple fact is the mechanics don't seem to know very much they don't do…read morea very good job. Every time I've taken my car there. They've given me a laundry list of things that need to be fixed when the car is brand new and under warranty? That's not the problem this time I have an older vehicle that needed some work they're not open on the weekends they close super early, so how the hell are you supposed to get your vehicle in there to get it fixed?

Shortly after moving to Great Falls I went to 15th Street Service Station. I had a lot of work done…read moreto my truck. They were extremely kind, professional, honest and straightforward. They were great at explaining to me the issues the vehicle was having or could have, and kept me informed and involved in all decisions and updated me with any possible price changes. More recently, I was involved in an accident. I chose 15th Street as the tow company. The tow driver picked me and my truck up. I was a bit shook up. I have no family here and was having an "i want my daddy" moment and Gary was very patient. Helped me out of my vehicle, as the door was stuck shut, explained processes to me. He helped me find words when I was too shook up to find them myself. He drove me to More than one car rentals, waited for me to get a rental. he went out of his way out of the kindness of his heart and made being far from home seem not so far.

For almost five years until recently, 15th Street Service Center took care of my 2002 Audi A6, my…read more1991 Toyota forerunner SR5 and my 2013 Toyota custom trail forerunner. This shop's professionalism, expectation-setting, expertise, honest guidance, true pricing, timeliness and responsiveness cannot be praised enough by me. I had a diversity of vehicles that they were able to service from tires to alignment to mechanical to technology, etc. - especially troubleshooting what was wrong with my older vehicles, find parts and keep them running - and they could always fit me into their schedule no matter how busy they were, and meet the deadlines they set for pick-up appropriately. The staff was always kind, courteous, took lots of time to help you with whatever challenge you had, and always took the time to explain the issue and the choices you had to remedy the problem. I cannot recommend any vehicle mechanics and full-service fuel business in Great Falls for a service related business that is better than 15th Street Service Center. If I still lived there they would have my business for life. A special note: if you are a woman, I highly recommend this business because they are one of the mechanic shops that doesn't charge women higher prices because of their gender. If you are a woman and don't know your vehicles well, this is something many mechanic shops will often do. As a female bringing your vehicles to 15th Street Service Center, you can expect respect, honesty and the same prices as anyone else coming in. If you need repairs or anything for your auto, please consult this business. I highly recommend their services and their stellar workforce.

Emily was a great no pressure salesperson. Allowed me to take me time, do research and come back…read morefor another test drive and checkout of the truck. Then did all the legwork to make the sale easy as could be.

Emily gave me a trade in quote yesterday regarding their trade in value for my vehicle versus my…read moreestimate, which I got from Carfax and which incorporated a repair cost. Emily quoted me $3,930 to repair a small dent on the side. We took it to two body shops and each quoted half that amount. Emily then passed me along to Brandon since she was about to take some time off. My last conversation with Emily was to compare the amount of money I'd need to borrow, plus my vehicle's trade in value, versus City Toyota's estimate. Theirs was $22,395 plus my truck. Mine was $19,895 plus my truck. When I met with Brandon today, I said I'd like to try and meet somewhere in the middle. He went back to the man behind the curtain who said, "our best offer, which I will not negotiate, is your truck plus $22,800" or something similar. Then they tried to argue that the "pulse brake light system" (which I don't want) was installed adds $500 to the price (which Emily never mentioned). I spent an hour and a half with Brandon, missed work and was made to feel like the victim of a major bait and switch. Thanks City Motors!

I try to get all my auto work done here! And with a 155,000 mile vehicle, I can tell you two…read morethings: 1) like any good auto repair place, they stay plenty busy. Sometimes a bit problematic, but that's a good sign! They're worth scheduling and waiting for. 2) I plan to drive this rig another 50-150,000 miles and these are the guys to see me through. If your reading this, good luck with your auto issues : )

My first ever negative review, I'm actually sad I'm writing this but the corrupt mechanic network…read morein Great Falls is ridiculous. I had taken my 4Runner into Carnahans and told them I wanted the entire coolant system gone through and changed unless it looked like it was performing like new. Radiator, hoses, hose clips, water pump, thermostat, timing belt, flywheels, I said everything. They came back saying everything was good except the water pump and thermostat. After they did that the heater core needed changing, no problem, that's what it needs. After they do what they do they call me at 4:30 on a Friday afternoon to pick it up. I do and drive it three blocks away and park it for a few hours. As soon as I start it up it starts pouring out all the coolant so I'm stranded outside after work in the -5 degree weather with my vehicle that had just spent two weeks in the shop. Called Monday morning at 8 and they said they can't get me in but if they get a cancellation they'll give me a call. This company clearly did not want my business. They were not willing to fix the issues their work caused. Will update if/when I hear from them.

I purchased my used truck at Taylor's auto max, and was told to be sure to bring it to the attached…read morerepair facility for service. I brought it in for a problem with how the engine was running, and they did a tune up, and replaced the spark plug wires, and put in a new battery. That did not fix the problem. I went to another shop, which replaced the spark plug cables with quality cables with the correct capacity, and replaced the fuel filter, which fixed the problem. A few years later the battery failed. I went to a different shop (since Taylor's has proven ineffectual in my experience), which tested the battery for free,. The test was done while I waited. They said it was bad. I then looked at the original receipt and realized that the battery was installed by Taylors, and was still under warranty. I called Taylors, and they said I'd have to bring it in another day. I pleaded, since I live 60 miles away, and rarely bring the pick up to town. They relented and said they'd test it, but it would take two hours. I waited for three hours, and was told that there is nothing wrong with the battery. They then CHARGED ME $30 for telling me that they would not honor the warranty. I protested, and they said I couldn't have my truck back unless I paid. The service writer was unkind, unhelpful, sneering and unwilling to listen or understand my perspective. I spoke with the battery manufacturer, who said that they would replace the battery for free - honor the warranty - and give me permission to take it to a different retail outlet.

Never bought a vehicle there, but I can tell you their service department had always been great…read more They've never had a problem diagnosing any issue I've had with my wife's truck or my XTerra, and when they've fixed something it's really been fixed. And they clean and detail my vehicle everytime I take it in. Highly recommend

I've sent several good friends of mine with Cadillacs and classic cars. The work was done…read moreproficiently and affordably by people who have a strong passion for what they do.

I got stranded in GF on business with what turned out to be a bad intake manifold gasket. I had to…read moreleave in 2 days to get to another trade show so I was in a pickle! Fritz managed to fix it AND service my brakes in time for me to pack up my booth and make it to Coeur d'Alene! The amazing thing was that he could have charged me an arm and a leg and didn't. He was more than fair! It was the kind of service and lack of greed that I don't find in the big cities. I hope to come back next year and if I do I'm driving my truck and having all its annual service done by Fritz!

After our truck being totaled, we began our search for a used truck and found our way to Lithia. We…read moremet Sales Representative Kevin Emhoff. We spent the better part of two weeks looking not only around town but also at Lithia, and Kevin was patient and listened to all our wants, needs, and don't wants. Kevin was able to find us a vehicle that met all our needs. We found their in-house financing easy and reasonable. I highly recommend Kevin for his exceptional customer service and diligence in helping us find a vehicle.

To start off I bought my Jeep from this dealership. I distinctly remember asking if he knew of any…read moreissues with that or similar models, to which I was told no. Mind you, the salesman may not have been aware of any at the time. However, I'm not sure their history with integrity should allot them the benefit of the doubt. I had been taking my Jeep in to them for years, trusting they were doing quality work and charging a decent price. Initially it seemed they were. Mind you, I don't know much past the basics of vehicle maintenance. So who knows how many times the swindled me before I caught them. This brings us to this 7/3/25. My Jeep started making clanging noises. I immediately took it in, especially being a single mom who understands the importance of mechanical performance in relation to vehicle safety. Upon taking my Jeep in I asked the clerk to tell the technician IT HAD TO BE DRIVEN to hear the issue. I even had her write it down. She said she would ensure they did and would call my when they were finished; but stated all technicians would be out for at least another 30 mins for lunch. Not even 30 mins later I received a call saying they looked it over and they didn't see any issues. This made zero logical sense for several issues besides the time difference, but I figured I'd go there and talk to them in person. When I spoke to the clerk she swore that they looked it over and saw no issues inside or out. So I asked her (while staring her dead in the eye) if they test drove it. She paused and said, "uhmm yep. They did." So I asked again, "Are you positive? Because I'm pretty positive there is something wrong but they won't be able to tell unless they drive it." She again affirmed they did. I then asked for a print out of their work. To this she responded, "Oh, you don't get a print out for them just doing a check like that." I said, "Really, because they have every other time?" She again said they didn't. So I asked, "Then how do I know they looked it over or what if I need to bring it in in reference to this visit?". She said, "Oh, well we have it documented in our system. Don't worry." Not wanting to fuss I left but immediately felt I was being lied to. However, it was the 4th (or day before) and I didn't want to make a fuss. Not even 2 mins after getting on 10th my Jeep started making the same horrendous clanging noise while also losing power in spurts. I drove it home on side streets. Then immediately called my dad to come take it for a drive. After which he told me DO NOT DRIVE IT-AT ALL! It's absolutely not safe to drive and they shouldn't have let you drive it out of that lot. We then had it towed back to the dealership following the holiday. Long story short after doing some research I found out there was a mass recall on Jeeps of similar makes for PTU failures. Some of the specific warnings about PTU failures are that they can cause you to suddenly loose power, loose the ability to stop, and even combust (aka catch fire). So I took it back in and talk to the SM(sales manager) who at first tried to deny I even brought it in DUE TO THEIR BEING NO PAPERWORK IN THE SYSTEM! I then told him the name of the clerk. He called her in and she acknowledged I was in but ONLY THEN ADMITTED IT WAS NEVER TEST DRIVEN! The SM swore he would do everything to ensure it was taken care of and earn my trust back. However, they then tried to charge me for the recall work-ALL OF WHICH SHOULD BE COVERED! Clearly he failed, but then a new SM came in. Maybe things would be different. 3/4/26-Instead they again charged me for damages to a bolt that "somehow" was missing despite being told that it had to be removed physically. However their own mechanic even stated in front of them, "UNLESS it was damaged due to the extra stress due to the PTU failure." Plus it is in the same area where they had to go in to repair my PTU. I had them put it back on the lift and show me both areas. So if you are looking for honesty, integrity, and pride in the workmanship AND leadership behind it, I suggest you go anywhere but here. Period.

My experience at Great Falls Auto Repair was fabulous... mostly. They DID have some issue that…read moreprevented them from seeing my car as quickly as we all thought they would. That said, once they racked it, identified the problem and solved it, they were very efficient and effective. Considering my problem was no driver's side heat on a -20°day, my gratitude was profound. I know that everybody who provides service in a community will have hits and misses. I look forward to giving them more opportunities to wow me with great, timely results.

Took my Toyota Tundra in to see about a wobbling in the suspension, they said the rear shocks and…read morefront struts were shot and leaking and the boots on the front ball joints were cracked, they included pictures. I had them replace the rear shocks and they said the fan was contacting the upper radiation hose so I had them replace that. Total cost was $756. I then took it to the Toyota dealer for a second opinion, no leakage in the front struts, no cracks in the ball joint boots, everything was normal. They also took pictures of both. I would not recommend Great Falls auto repair for anything but a low tire, what a rip off joint. Stay as far away from them as you possibly can!

We were in a jam as we had a flat on our truck hauling a 8000 k camper. They were awesome here…read more Fixed our tire , checked the others out & got us on the road. All for 27.00 ...such a bargain . The young guy who helped us was such a hardworking young man. Thank you !

Thus place is filled with the most honest mechanics I've ever encountered. They are affordable,…read morefriendly, and go out of their way to not waste your time and money. Once I took my car in for squeaky brakes. They said my brakes were fine and didn't charge me a thing. Yesterday we took our car in for an engine check light and they suggested a treatment we can do ourselves. Also they are quick as can be. 5 stars all around! Thanks guys