The WORST tow service ever. Was told 20 min wait then 30 min later, nothing. Call again. Told 30…read moremin wait. Wait 30 min and still nothing! They lie and use excuses. Horrible customer service. Do not use!!!

Was a bit of a wait for the truck (about an hour), but it was before 8am on a Saturday. However,…read morethe driver was knowledgeable and able to help me start the car and therefore avoid a tow. Extremely grateful.

Collision center at Fabel Truck. Terrible work with no quality control, but nice people. The front…read moreof my Escape including the hood, both quarter panels, and underbody was relocated thanks to a red-light runner. After researching reviews and warranties/stand-behind guarantees with the insurance company, we chose Fabel Collision Center especially because they were so nice to us. Their shop is immaculate as well. After a month or so when I went to pick up the car, I got within 10 feet and knew right away it was unacceptable. The headlights were not aligned, and the front bumper (which they said was OEM) joint near the right quarter panel was WAY off, you could see it from across the parking lot. The hood (a new replacement) even had chips in it. I immediately rejected the work, and they took it back to repair for a couple days. Upon return, doing my due diligence, I went to check the oil levels, and noticed that they had not connected the air intake. After a few minutes and some mumbling of "it's a tight fit", I just took my car, said my "see ya later", and departed. Essentially none of the panels are fit on this car. The doors and quarter panels do no align, with some catching the wind. The hood (with its paint touch up) is off by at least one-half inch side-to-side, and the front bumper they took in the back still does not align, and they even acknowledged they didn't know what to do! The saga continues, we will have to take it to another repair shop to truly get it fixed, and I even wonder if all the parts are there at this point. This is a story of high hopes, and tremendous disappointment. The people and the shop are nice, but the work product is miserable with absolutely ZERO quality control.

This is a great business! I was introduced to them by coincidence. I happened to break down about a…read moremile down the road from their W. Prospect location, so I pulled in to see if I could get "on the schedule". They sat me down in there new air-conditioned waiting room, gave me a free soda, (HOT DAY) and took an immediate look. I thought that with a facility like this, this will be pricey, but ten minutes later they sent me on my way with a temporary fix, (until parts could be ordered), at ..... NO CHARGE??!! I could not believe it either ... not even for the soda. Once the part came in, I brought the car back and got it done right for about half the price I was expecting. This is a very friendly, and efficient operation focused on the customer. What a nice change of pace in today's corporate greed world!

we have had our unit serviced there twice now. each time the technician was very knowledgeable and…read morethe repairs were performed quickly and correctly. I am happy to recommend them to others

Had a horrible experience with a Nexus motorhome we purchased. From sales to service it was bad …read more I'd give them a zero if I could