Hi, just to put our experience of our 1 night stay at Seamill.
The hotel is lovely, staff were OK, room was clean and comfortable.
Then we get to the Orangery! A very disappointing experience - slow service, wine brought half way thru main course, wrong meal, to ask where our dessert was three times, and then the bill was wrong!
On checking out we were asked if everything was OK - I hesitated slightly and then was asked 'problem in the Orangery?' I reported our experience and was given 2 email addresses to send our complaints to.
Duly emailed to both, no reply! Emailed again 2 weeks later - again no reply from either of the management emails.
My opinion! Disappointed with the service in the Orangery - totally disgusted that my emails did not warrant any sort of response from management.
We'll not be back to Seamill while this is how they treat guests!
Ian Jenkins read more