My husband and I recently bought our first home and had a few minor roofing things that needed to be addressed, such as new gutters, kickout flashing, etc. Seal roofing was initially very responsive and nice and sent someone out quickly to look at the roof. They then gave us a reasonable quote in a reasonable amount of time. After getting a few other quotes, we decided to hire them for the job... which we eventually realized was a mistake and a big waste of our time. It took my husband making numerous phone calls and sending numerous emails to set up an appointment to have them come fix the roof. Someone eventually came one day (without any notice, luckily I just happened to be off work that day and home), but they weren't able to complete the job because they said they didn't know we needed green gutters and they only had white gutters (which should have been communicated by the person who did the initial inspection!). They were nice, though, so we thought we would just wait until they called to set up an appointment when the green gutters came in. They never called to set up an appointment, but just called one morning around 6 or 630 in the morning to see if they could come that day. Because I had no warning, I had to work that day and couldn't be at home for them to come, so again, the roof didn't get fixed. We were finally able to make an actual appointment with them... and they never showed up. I called 1 hour after they were supposed to arrive with no response. I called again 3 hours after they were supposed to arrive and someone finally answered and said they did not come because it was raining that day and the roofers do not work in the rain. I completely understand this.... BUT IT WAS NOT RAINING AT MY HOUSE THAT MORNING AND NO ONE CALLED TO LET ME KNOW THEY WERE NOT COMING! I was extremely upset and explained how the whole process with Seal Roofing was very frustrating and seemed to be very unorganized. I did get an apologize, but I also got many excuses and when I told the woman on the phone we no longer wanted their services and we would make sure to let others know the negative experience we had with her company, instead of providing good customer service and asking if there was anything they could do to fix the situation, the woman said, "Thank you for trying to put my company out of business," and then she hung up on me. read more