5 stars!! Every time I have contacted them, they have always assisted me immediately: setting up…read moreaccount, on line help, account info., accessing key cards. Very friendly attentive, responsive. Highly recommend

Be aware. Do not prepay anything (hoa or SA) as Waccamaw finds & creates charges to keep your…read moremoney. Also two months after we sold our condo and made arrangements to have the new owner take over the outside storage unit, and our permission was in writing, Michelle W decided to null and void that permission and sold it to another owner. Never having the decency to let us know. Which put us in a legal pickle with new owner. Michelle changed the rules 2 months later to suit her error and needs. We were to have refund if $90 on our prepaid hoa fees, they created new charges to wipe it clean. Also without documentation they forced my buyer to pay 6 months SA upfront, nearly cost us our sale. They have no remorse or dignity.​

Horrible customer service, overseas call center. No local phone numbers to call. HOA President…read morecalled and left a message for the local office to call me as my HOA check was somehow delivered to an incorrect address.

We had our car improperly towed. There reason for towing was because of improper parking tags. The…read moretags were not improper and the car was in the designated owners parking spot. But they refused to have the car released so we had to pay 300 dollars to go the car back. We have lived in this neighborhood for years now and they know the car is out but they still had it towed.

On day 1, Debbie Coby misappropried HOA funds that took months to correct. Buddy Harris threatened…read moreus during our 1st meeting when we asked to see the books. This company entered my property without permission or knowledge. We went months without the grounds and pool being taken care of. Owners had to clean the pool because IMS was not doing their job. They lied and said our chairs on the balcony were a fire safety hazard and threw them away. After, they allowed other owners to retrieve the chairs and use them on the balcony. They have printed lies on the portal about owners creating a hostile environment. We have had nothing but headaches with this company from day 1. This company and our HOA board broke our master deed whenever it suited them. A NIGHTMARE COMPANY FILLED WITH LIES.. HOA BEWARE

They are wonderful to work with. Finding an honest, dependable and hardworking management company…read morein Myrtle Beach is a challenge, IMS has done an excellent job! the entire team is top notch.

Very responsive and kind... we were able to resolve our issue quickly. Wonderful, neighborly…read moreservice.

Great company. Did right by me at the Pizza Hut in Carolina Forest. Their technician was extremely…read morekind and so was the owner. God bless!

If I could find anything nice to say, I would. This company has 2 employees. They don't return…read morecalls and emails. They are never at the office location for you to stop by during business hours. They refuse to send you a monthly bill, but they'll send you a late charge that nearly totals the amount of your monthly dues if you are one day late (with threats of putting a lien on your house). Our monthly dues increased 50% when they took over our HOA because they don't manage the landscaping and utilities effectively. They leave the sprinklers on in the common areas in the winter. I just don't get it. I'm ready to boot them as soon as the builder knocks out these last few houses.

Stay away from this HOA management company. They don't call you back and the headquarters are…read morelocated Nevada. They are worthless. Can't wait for the 3 year contract with this company to be over with!!!!

Great group of professionals. Their response was very fast and complete…read more They were kind and very informative during the problem. Kept me posted

This "company" talks down to homeowners, tries to unhelp you, always has their number go to…read morevoicemail, and has been inept at sourcing contractors and completing projects. Your HOA will spend good money after bad over and over. I concur with other review that LITUS is not a viable option.

I spoke with Guian today and he was very helpful with me signing in to my portal and helping make a…read morepayment!

This is a great management team to work with for our HOA! Our Hoa is run like a small business this…read moreyear. Trying to make our community a better place to live in murrells inlet SC

Arcadian Dunes Condos in Myrtle Beach have been our go-to for over 30 years, and we've never had a…read morebad experience! These condos, now mostly booked through VRBO, are individually owned, so amenities vary slightly from unit to unit, but you can expect essentials like toilet paper, dish soap, bed linens, and pillows. Our recent stays have been in a fantastic unit on the 3rd floor of Building 4, which offers nice ocean views from the stairwell and is just steps from the Hibben public beach access--perfect for beach days! The condo owner has been exceptional, with clear communication through VRBO and quick action when we reported a broken kitchen faucet, which was fixed the next day. After long days at the beach or pool, this place is a cozy, reliable spot for our family to unwind. While the booking process has evolved over the years, the charm and convenience of Arcadian Dunes keep us coming back!

We booked through VRBO and we couldn't be more pleased with the amenities. The condo is spacious,…read moreand well maintained. There's two pools on site, and a restaurant/pub. We have a first floor condo with a balcony off the master suite and also access from the living room. While on vacation we don't spend a lot of time in our condo but it's definitely nice to have some place nice to come back to.

What an incredible real estate company to do business with. Remarkable in every facet of their…read moreprofession. From start to finish, everything went smooth and was as concise as possible. I figured my relationship with Colby and Kevin would have ended after I received the keys to my house in January. However, this didn't happen. They have consistently checked up on me and even today, Colby hand delivered an entire apple pie to my door for thanksgiving. Thanks again Sansbury Butler, This company truly goes above and beyond what's expected from a real estate business.

From the owner: The Sansbury Butler Properties real estate team has all the resources you need to buy or sell a…read morehome from the Grand Strand to the historic Waccamaw River and everywhere in between. Specializing in residential, commercial, land and waterfront properties in Conway SC and surrounding areas, we know real estate!