Shawn Pedersen Home-Improvement Company just finished the roof on our house. We are very happy with…read morehis work. He put a sign in our yard after the job was completed and the sign reads, Efficient and Affordable. I couldn't agree more. We called several people to come and do an estimate before we decided on if we could afford a new roof. Some of the contractors did not return our call, or did not show up when they said they would. We had another estimate that was $20,000 more than the Pedersen estimate. Unbelievably outrageous! That person spent three hours here trying to convince us we why should pay that much. Shawn had a great warranty. He was very straightforward. He came here and simply gave an estimate; he was not pushy at all. He was great to deal with, his workers were very polite, and generally cleaned up. Shawn came here personally at the end and he made sure all the screws from our original roof were cleaned around the yard with a magnet. We had an issue with our previous roof leaking in an area and we've had one rain since it was completed and no leaks! I would definitely recommend considering him if you were looking at getting some estimates because he shows up when he says he will. And then, I wouldn't be surprised if you end up choosing him after (if) you hear from everyone else.

I used them for a reroof a few years back and they did a great job.So I figured I would use them to…read moretear out and install two exterior doors.I called and talked to Shawn- the owner.He said a guy named Jeff would contact me that day or the next.five days later I called because no one had contacted me and I talked to Shawn who said he would personally call me back in a few minutes. It never happened and I'm not sure why.I feel like Madeleine Stowe in Last of the Mohicans "I was wrong to have thought so highly of you Duncan".

We can't thank Steve Johnson, president of AAA Standard Services, enough!…read moreAt 5:30 on Christmas morning, we woke up to a busted hot water heating pipe in our family room. Within a short time after placing a call to AAA, Steve was at our door. He was able to extract most of the water from our carpet. Before 10 a.m. our carpet had been removed and hauled away by Steve. He brought in big fans and a dehumidifier. He and my husband located the fractured pipe. He went into our crawl space to locate any other possible problems. We can't thank Steve enough, he went above and beyond and all on Christmas morning! We highly recommend this company! Jean K.

On a Saturday night we encountered a sewer back up. We called and this service was very friendly…read moreand sympathetic. He said they'd have someone out to look at issue and proceed from there. He was up front about wait as it had been a full day and all crews were currently out. We had someone within a 2 hour window. He told us that at 8:00 am on Sunday prompt we would have a full team. Happily, they showed up and within 3 hours they were in and out. Left us with two power blowers and a dehumidifier to run for 24 hours. They handle the work with insurance co- we paid deductible. Crew worked hard, were professionals and hauled debris away. Highly recommended!

We were leaving to go out of state within hours of finding out sewage was backing up into the…read morebasement from roots in the pipe. I called everywhere basically begging to get someone. Due to the heavy rains, and problems people were having with sump pumps, everyone was booked. Gearhart called and said they had arranged for someone to come fix it. They could not have sent a better person for this job! We were so stressed and Jarret had such a great attitude and positive personality that it turned the situation around. He got the problem taken care of, and we were able to leave on vacation as planned. 5 Star service - 5 Star employee.

Friendly and helpful staff. They helped me out the same day despite being very busy…read more Knowledgeable technician fixed the problem on first visit. Very fair price especially considering it was an emergency visit.

I found Quest Restoration through the BBB and am so grateful for finding a reliable company that I…read morecould depend on and trust. I am a single older woman with little homeownership experience who needed to be able to trust the people willing to fix my home. I had a leaky roof three years ago with attic water damage in my bathroom ceiling. After thoroughly investigating my attic, Pete took the time to explain to me about my attic situation and the little mold that was there, and then discuss my options, giving pros and cons for each way I could proceed. No hard sell. Just down to earth procedures and recommendations. I was able to make an informed decision about how to proceed. Fixing the damage will be a very small job and Pete gave me the name of another reliable company that could handle it well. He wouldn't even charge me for the assessment though I would have been delighted to pay for their time and expertise! A very positive experience.

Will NEVER hire Quest again . Jeff the "project manager" took the job of getting water out of my…read morebasement when in fact, they didn't have enough pumps available. He promised that he would be able to salvage my new carpet and when they failed. Jeff refused his crew to remove it days later after mold and mildew smell started in. My insurance agent said the carpet was unsalvagable and to remove it. QUEST refused to do so and when confronted how inadequate of a job they did, Quest notified their lawyers to harasse me for full payment of 6,500.00! In the lawyers letter, Jeff made false statements. When I contacted the lawyer to speak with the owners of Quest, they refused to listen to me the customer and demanded payment. I felt bullied and belittled since I am a female by Jeff after he laughed in my face and smirked how wrong he thought I was. When I asked a male neighbor to explain to Jeff how my basement smelled because of the moldy carpet and he could see wet spots where heavy furniture was, Jeff knew he was wrong and left telling the other worker to pull fans out of my basement that they were done! My basement read out at 70 percent humidity STILL after several weeks. At one point, I was promised the smell would go away after shampooing the carpet. I said I didn't think so but allowed them to "try" and stating if it still smelled, I needed it out due to health risk to my asthmatic 3 yr old. QUEST did not care or listen to my request leaving me pull out 1200 square foot carpeting that was a year old by myself and I had to hire someone else to dispose of it. Yet, they demand full price! I NEVER even had my plumbing friend bill them for the use of his trash pump and for him losing customer business that evening after we asked several times if they could find more pumps so he could go pump other clients basements, but QUEST couldn't get any more pumps since they took on too many jobs that evening. My plumbing friend lost business and money that night because of Quest lack of service. Shame on the owners for not wanting to hear the truth and are so creed that in the end, they want money not a customer to feel heard and satisfied. They demanded 1000.00 that night and in my distress I never listened to my gut when it said this doesn't feel right. I have had four basement floodings and not once had I had a restoration company ask for money before they would help. Big clue!

HIGHHHLLYYY RECCOMEND!! Super friendly, mindful of the house & the surroundings,…read more Did exactly what my house needed! Didnt mind i have a large friendly pup. And on time:) They were recommended by a friend of mine! Now I am passing on this Wonderful company to you!!

We had an emergency situation at a rental property that occurred early on a Saturday morning when I…read morewas out of town - hours away. I called Miller's and they had someone onsite at the property within an hour. They had fully resolved the main problem by mid-day and continued to monitor the situation over the next 2-3 days. Very happy with their service, professionalism, and assistance. Life savers. I would highly recommend their cleaning and restoration services. We will be using them for all of our properties.