The best brisket egg rolls I ever had try them Plus a nice…read moreatmosphere good vibes nice hospitality

Lassen's Sports Bar & Grill was a pleasant surprise. The patio dining was a great experience,…read morecomfortable, relaxed, and a perfect place to enjoy a meal and conversation. Honestly, if you're just driving by, you might not even notice this hidden gem from the street. The atmosphere on the patio made it feel like a neighborhood spot that's worth discovering. The service was friendly, and the overall experience was enjoyable. If you're looking for a place to unwind, catch a game, or enjoy outdoor dining, Lassen's is definitely worth a visit. This was my first there.

There's somewhat of a lengthy wait (Often 20+min) but the plus side is your food will still be hot…read moreby the time you get home. The restaurant is clean, quiet and the staff although often unkept they are nice & accommodating. The prices are on par with other chicken spots but with slightly better quality in my opinion.

I recently placed an order that included four wings with lemon pepper and mild sauce, along with…read morechicken and waffles. While the chicken appeared fresh, it seemed to lack the requested lemon pepper seasoning. Furthermore, the fries unfortunately tasted as though they had been recooked. The service was satisfactory, and the establishment itself appeared clean with available indoor seating. Sorry no picture of the waffles. I was told it was good.

The chicken wings are very good to me I would Definitely…read morerecommend this spot. If you all are out this way stop by...

You only get a good order or JJ quality food if the staff and cook favor you with their fish fries…read more Sharks in Homewood are much better.

I ordered on Friday afternoon for Saturday pickup 5 buckets of catfish filets and 2 75 piece trays…read moreof chicken wings. Transaction went very smoothly and the staff was very friendly and professional. Went in Saturday at the designated time and only had a short weight. When my party tasted the catfish and chicken they couldn't get enough. I did not tell them in advance I ordered Harolds. Even the next day I had people ask I ng where I got it from. Definitely will give them repeat business.

I placed an online order. Showed up on time. Walked into a lobby full of people who looked like…read morethey'd been forgotten, because they had been. I checked in, was told my chicken was "coming up," and then watched order after order leave that kitchen for everyone but me. When I finally asked again, I was told another 15 minutes. I cancelled. Here's where it gets insulting. No receipt could be printed. Only a manager could refund an online order. A photo of my receipt was sent to said manager, and I was promised an email confirmation. It never came. I paid real money and left with nothing but someone's word, which turned out to be worth exactly that. I filled out a survey. The response I got still had the AI prompt in the body of the email. They didn't even bother to delete it before hitting send. That's not a mistake. That's how little this situation mattered to whoever was on the other end. I called it out. Someone claiming to be the owner responded, assured me the refund would be handled. It wasn't. I followed up the next day. Watched the message get read. Sat there until 5pm. Nothing. No response. No confirmation. No refund. So to be clear: this business took my money, failed to make my food, failed to document my cancellation, sent me a lazy AI-generated non-apology, made a promise they didn't keep, read my follow-up and chose silence. That's not a bad day. That's who you are. I won't be back, and I'll make sure people know why.

I will not support a business that passively disrespects me and assumes that my time is…read moreunimportant. I ordered food online. Came in 25mins later. I told the host ( older light skin lady with braids ) my name for the order... she said that it would be a few more minutes. Cool...me and my son went outside and sat at their tables to wait. We waited for about 10 more minutes and then went back in again to see if our order was ready. The same host came up. I reminded her of my name and she saw it was ready. Right as she turned to go get my food from the back, another lady came in behind me. The host stopped and asked the lady behind me if she had an order placed already which was no... the host then stopped short of going to get my food so she can start taking the lady's order behind me. If you know I've been waiting longer and I was in front of the lady that just came in, why not say " give me second to get her order bc she's been waiting and I'll come take your order". Duh... Thats not only common sense but common courtesy as well. The guy that was working there saw what she did and was like I'll go get her order. That host knew I had been waiting there for my order and knew that the lady came in behind me; however, she treated me like I was unimportant or my time was unimportant. No thanks. That was my first and last time going there. Do better.

I had a wonderful dinner with my mom and dad here tonight. The food was hot and fresh and came out…read moreexactly as we requested. And Lovely did a phenomenal job serving us. Overall, this is a super cute and very CLEAN Harold's if chicken is your thing!

Extremely flavorful meal. I've been several times and enjoyed their food preparation. The line was…read moremedium, not long not short. Portion sizes appropriate. They treat their customers well. You'll probably return like me. I definitely looked at the store hours to see when the next time I'm returning. The preparation team and Dorothy worked together to serve customers efficiently.

I've ordered from the Merrillville locations several times since they opened. Early on, the food…read morewas good and the service was okay, so I continued to support them. But over the last few months, the food and service have gone downhill consistently. I understand that every restaurant is entitled to a bad day, but this has become a pattern. Today was the final straw. The food was dry and overcooked, there was no gravy for the rice, and the mac and cheese was literally burnt up. Nawl... they're falling all the way off. The restaurant was basically empty, yet it took way too long to even be waited on. I usually order online or just pick up, so when I went to the register today, the cashier saying, "This ain't no train stop," was completely unnecessary. I let that slide because I was just trying to get my food and go. What really disappointed me is that I genuinely try to support Black businesses, but I also expect basic customer service and food that's worth paying for. Getting attitude on top of shitty service and dry, burnt food is not okay. I've let the last few orders slide, but today I couldn't. I'm pissed because I actually wanted to continue supporting this business, but the food has become nasty and the service has gotten worse. At this point, they're only getting by because there's isn't any soul food spots. They really need to step it back up, because customers shouldn't have to keep accepting poor service and consistently bad food

I ordered over $35 of food and the pizza was cold and dry with very little sauce…read more I arrived within 15 minutes of a 25-minute pickup and it was cold.

There are so many pizza places in the Chicago area that I had never tried Rosati's until recently…read more I attended a UIUC alumni event where the pizza was catered from Rosati's. Loved it so much that I asked a few questions and found out that they ordered from a new location in Hazel Crest. I've stopped by twice since then, once for just a cheese slice, which was just ok; and the other time it was for a large 1/2 sausage, 1/2 onions, green peppers and mushrooms that was delicious. Would definitely recommend trying Rosati's.

this place does not disappoint. . . everything in the menu is good. My favorite is double battered…read morewings

This is a great local bar. It has good pizza, drinks and prices. We happened in on a Sunday to…read morewatch the moon Bears game and they had breakfast. I had steak and 2 eggs, husband had the pizza (as usual here for him). There were other breakfast options all at good prices. At halftime, they had a pasta and sausages sandwich buffet but not for long so get it while you can! They have daily specials along with their regular menu. The wings are also very good. Service is pretty good and they are friendly. Neighborly feel to the place. There is a bar area and a dining room. TVs and gaming are also here. Sometimes there is popcorn for the taking. You don't always have to go fancy or spend a lot to have a good evening or morning out and this place is it.

Delicious Food, Disappointing Service…read more As someone who genuinely wants to support Black-owned businesses, experiences like this are especially disappointing. I believe in supporting our own, celebrating our businesses, and seeing them thrive. However, customer service is a critical part of that success, and unfortunately, this experience fell short. Upon arrival at Flossmoor Social, there was no one at the hostess station to greet or seat us. After being seated, we waited over 20 minutes before anyone acknowledged our table. Eventually, a gentleman I believe was part of management came over and took our orders. He then sent a waitress to assist us for the remainder of our visit, but the service continued to be lackluster. She checked on us only twice, while other staff members, including the bartender, brought our food and drinks. Toward the end of our visit, my mother ordered another martini, which was forgotten until we reminded the staff. I also requested a mocktail that they were unable to make because they did not have the necessary ingredients. We also noticed that staff members appeared to be moving between tables without clearly defined sections or consistent responsibility for guests. From our perspective, the service seemed disorganized, and we often felt as though no one person was truly ensuring that our table was taken care of. To be clear, the food was delicious. Unfortunately, great food alone cannot make up for a lack of attentive and consistent customer service. What makes this experience particularly frustrating is that I want to support Black-owned establishments. I want to see our businesses succeed, grow, and become places we can proudly recommend. But I have encountered too many experiences where customer service falls short, and it is discouraging because hospitality should be just as much of a priority as the food, atmosphere, and overall concept. This is not about expecting perfection. It is about expecting guests to be acknowledged, orders to be remembered, and customers to feel welcomed and valued. Flossmoor Social has the potential to offer a wonderful dining experience, but the service needs significant improvement to match the quality of its food. I hope management takes this feedback constructively because I would love to see the establishment succeed. Supporting a business should not mean overlooking areas where improvement is needed. We can support our own and still hold our businesses to a standard of excellence.

The food is great. I usually go after work, heads turn because we be in our scrubs‍but it's our…read morewine-down spot for good vibes and food. The butter cake DELICIOUS! The servers are attentive.

Got a lunch order 3 wings fries and a can pop...please stock some more Pepsi please.....chicken was…read morefresh n hot and the piece of German Chocolate cake made by Silver Fox was so moist and delicious...omg made my whole meal

The fish was average the fries was nothing to write home about they didn't give me coleslaw at all…read moreand I asked for extra coleslaw thinking I would get two The mushrooms was horrible I repeat horrible they were hurt burnt they seem to be double dipped in which I mean reheat it so I would get them hot they were so hard you can hardly break up with your hand I try to take the cross off and eat them and I couldn't do it I threw away 3/4 of my order if not more I have a picture of how they looked I would never go there again