Delicious Food, Disappointing Service As someone who genuinely wants to support Black-owned businesses, experiences like this are especially disappointing. I believe in supporting our own, celebrating our businesses, and seeing them thrive. However, customer service is a critical part of that success, and unfortunately, this experience fell short. Upon arrival at Flossmoor Social, there was no one at the hostess station to greet or seat us. After being seated, we waited over 20 minutes before anyone acknowledged our table. Eventually, a gentleman I believe was part of management came over and took our orders. He then sent a waitress to assist us for the remainder of our visit, but the service continued to be lackluster. She checked on us only twice, while other staff members, including the bartender, brought our food and drinks. Toward the end of our visit, my mother ordered another martini, which was forgotten until we reminded the staff. I also requested a mocktail that they were unable to make because they did not have the necessary ingredients. We also noticed that staff members appeared to be moving between tables without clearly defined sections or consistent responsibility for guests. From our perspective, the service seemed disorganized, and we often felt as though no one person was truly ensuring that our table was taken care of. To be clear, the food was delicious. Unfortunately, great food alone cannot make up for a lack of attentive and consistent customer service. What makes this experience particularly frustrating is that I want to support Black-owned establishments. I want to see our businesses succeed, grow, and become places we can proudly recommend. But I have encountered too many experiences where customer service falls short, and it is discouraging because hospitality should be just as much of a priority as the food, atmosphere, and overall concept. This is not about expecting perfection. It is about expecting guests to be acknowledged, orders to be remembered, and customers to feel welcomed and valued. Flossmoor Social has the potential to offer a wonderful dining experience, but the service needs significant improvement to match the quality of its food. I hope management takes this feedback constructively because I would love to see the establishment succeed. Supporting a business should not mean overlooking areas where improvement is needed. We can support our own and still hold our businesses to a standard of excellence. read more

There is no place better. Downtown Chicago in your own back yard. Owned by 7th Floor Hospitality Group can't wait to see what other projects they are working on. Food, Cocktails, Service best in the area! read more

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Loved this experience!! Came in the door and was greeted immediately by a host and the waiter Kay was attentive and answered questions about the food and drinks. The food came out in a timely manner as well. The look of this place is beautiful and is kept clean. The FOOD was delicious. . . Mac and cheese was macing and the beef brisket was tender and seasoned to perfection. I will be back read more

I visited Flossmoor Social on Saturday with a party of nine for a special family celebration. Unfortunately, the experience was so disappointing that I will not be returning. When I made my 6:30 p.m. reservation, I was told that our group could not sit together unless I paid an additional $75 for a room. I agreed because I wanted everyone together for dinner. We arrived, only to discover that the room was still occupied. Once it became available, we learned it was essentially a lounge area with low seating and a low table--not a proper dining space. We were ultimately split between two tables, I paid $75 specifically to avoid this situation. The service was extremely slow. We waited between ordering water, appetizers, and entrées, and our food did not arrive until approximately 8:30 p.m.--two hours after our reservation. We were also told only after ordering that certain entrées required an additional 20-25 minutes. I ordered the pan-seared salmon and a side of macaroni and cheese. The salmon portion was tiny, with just four pieces of vegetables, and the macaroni and cheese never arrived. I had to ask for it to be removed from my bill. The other entrées were underwhelming in portion size as well. To make matters worse, the bill included an automatic 20% gratuity. When I raised my concerns with the manager and requested that the $75 room charge be removed, I was told the charge had not gone through. It subsequently posted to my account, so I now have to follow up to get my money back. The manager explained that our server was new. I understand that people need training, but management should provide adequate support, especially when a large party is involved. The reservation process, seating arrangements, timing, and service all needed significant improvement. My family and friends traveled from different cities for this special occasion. Instead of enjoying dinner together, we spent the evening dealing with disorganization and delays. The biggest issue is that I paid extra for an experience that was never delivered. Between the seating problems, slow service, disappointing portions, missing item, and unresolved refund, this was not worth the time or money. I would not recommend this experience to anyone planning a special occasion. read more

This was my first time visiting, and I'll definitely be back! The wait for a table was minimal, and the staff was very accommodating. The high-top tables are a little small, but I loved that they had hooks underneath to hang your purse. Such a thoughtful touch! The customer service was amazing. Everyone was attentive, kind, and made sure we were taken care of. Even the complimentary water was good! Usually, complimentary water tastes like straight tap water, but this tasted filtered and refreshing. Now, the food was a 10/10! Everything was delicious. My only complaint is the portion size of the egg rolls for $18. You essentially get two egg rolls cut in half, so I wish the portion were a little more generous for the price. Overall, I had a great experience, and I'll definitely be returning! read more

Flossmoor Social - Philly Social Wings Philly cheese steak eggrolls - Desserts Near Me - Flossmoor, Illinois

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I came back for brunch today, and once again, it was a great experience. The food was good, just as I've come to expect. I had the burger, and my friend ordered the chicken and waffles. Both dishes were well prepared and didn't disappoint. Our server did an excellent job explaining the menu and even offered a few recommendations, which made the experience feel a little more personal. One thing I continue to appreciate about this place is the atmosphere. It strikes a nice balance between stylish and comfortable. It's the kind of restaurant where you can enjoy a relaxed brunch, celebrate a special occasion, or have a great date without feeling out of place. Overall, I really enjoyed the experience and look forward to coming back again. read more

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Yes! Yes! Yes! Not a lot of places in the Southlands that I consider worth driving from the city for but this is one--a nice quaint place with friendly service and good food. read more

A great local spot right in the heart of downtown Flossmoor. Came when it was busy and still got attentive and efficient service. Waitress was very polite, friendly, and engaging. Made great recommendations and even checked with the bartender to make a custom drink for me. Probably the tastiest salmon I had in a while too. So good I returned the next day with my mom for brunch. A+ service. read more

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I was in the mood for a nice lunch and without the fuss. My first dining experience at Flossmoor Social was very good, so I returned. I couldn't go wrong with the Smoky Young Fashioned, which is their take on an Old Fashioned. I started with deviled eggs. I am accustomed to a little more of a mustard kick in the creamed yolk. The micro salad, salsa verde, and chili crisp made up for that. I finished with their lobster fettuccine. One thing I will say is that they did not hold back on the lobster chunks. I get the impression that they are consistent. I sat at the bar this time, so I got to see how attentive the bartender was while also mixing cocktails for diners on the main floor. The food was definitely a hit. One final thing I will add is that I will continue to arrive shortly after they open so that I get there before the crowd. For them to have a constant crowd, they're doing something right, for true. read more

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Flossmoor Social understood the assignment: sexy food, grown-up cocktails, and a date night worth getting dressed for. My husband is a chef--and notoriously picky--so when I tell you we were blown away, believe me. Those oysters? Absolutely seductive. The lamb chops? Tender, beautifully seasoned, and downright disrespectful in the best possible way. And the chicken & waffles? Comfort food with a little attitude. Then came the Petals & Pearls cocktail... perfectly balanced, elegant, and dangerously easy to drink. The kind of cocktail that has you saying, "Just one more," while your husband is already looking at the dessert menu. Flossmoor Social is giving grown, sexy, delicious, and date-night worthy. Come hungry, dress cute, and prepare to flirt with your food. read more

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Had the BEST time tonight at a newly opened, Black-owned gem in Flossmoor--and wow, let me tell you... the food was AMAZING. Every bite hit. Flavor on flavor, clearly made with love and intention. The service? Just as good as the food. The customer service was warm, attentive, and genuinely welcoming from the moment we walked in. The music set the perfect vibe--good energy, good sounds, good times. Shout-out to Preston, one of the owners, who was incredibly friendly and took the time to come over and talk with us. You can really feel the pride and passion behind this place. And Lonnie, our server, was fantastic--he broke everything down for us, explained the menu items in detail, and made sure we felt comfortable and excited about what we ordered. This spot is an absolute MUST-VISIT. Come hungry, come ready to vibe, and come ready to support a Black-owned business that is doing it RIGHT. Extra points for community, culture, and care. We'll definitely be back--and you should go check it out too! read more

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Peggy and I found this via Yelp as we're staying overnight in the area on our way back home to Iowa. We had a Chinese place picked out but there's no dining in it carry out. Continue our journey using Yelp we found the Flos Moore social. The food was amazing, the service was outstanding. I thought they had raw oysters but it turns out they were cooked with some kind of breading and spinach sauce. I said I will pass. Almost made a brutal mistake. I asked the waitress that they saw a lot of it and she said yes they do so I thought well no guts no glory I'll try them boy and I'm glad I did. They were great if we weren't just doing a drive-through I'd stop back here just to get them again. If you're in the area I would highly recommend checking it out. Unfortunately we're not in the area so this is our one shot attempt. But alas we got lucky the ambience was perfect what you expect for this type of restaurant. From the old guy read more

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Keep in mind, this review is early on upon opening. I will return to review when the kinks are worked out. In the meantime, I would try to snag a bar seat. Got seated and got water. Waited 15 mins to be acknowledged by the waitress. Another 25 min to get a drink-they wound up comping them. We only got apps as clearly they were overwhelmed and did not want to take a chance on a long entree wait. Only local or black owned liquors which is great. There was a wine list and specialty cocktails so perhaps add a spirits list as well. If there was one, I apologize as I missed it! The table we were sat at was only really for three which we were, four would not eat comfortably there. The booth we were in was not comfortable but the overall ambiance is very nice. The Spring Roll of the Day was 3 bang bang shrimp tacos which were very good. Also the ahi tuna was good. Caesar salad needed some flavor so ask for some salt and pepper. Also had hard parts that should not be in a salad. Choices for whatever type of meal you were in the mood for was available so everyone should be able to find something. We got the check and gave feedback as we really want them to succeed. read more

Flossmoor Social - Ahi tuna - Desserts Near Me - Flossmoor, Illinois

I went for Happy Hour and I loved every bit. It was my first time there. I ordered the crab dip, and my friend ordered the philly rolls. Everything was good, including the drinks and the nice Bartender Nick. The vibe is nice too, looks nice and classy. read more

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The food is great. I usually go after work, heads turn because we be in our scrubs‍but it's our wine-down spot for good vibes and food. The butter cake DELICIOUS! The servers are attentive. read more

Had the pleasure of visiting Flossmoor Social during Happy Hour on Thursday, and it did not disappoint! From the moment you walk in, the decor and atmosphere are top-tier--very demure, intimate, and sexy. It's the perfect spot for date night, cocktails with friends, or simply unwinding after a long day. The service was wonderful from start to finish. A special shoutout to Nick behind the bar, who made the absolute best smoked Old Fashioned. It was crafted perfectly and added to the entire experience. As for the food--10/10! We ordered the Egg Rolls and Fried Mozzarella, and both were absolutely delicious. The presentation was beautiful, and the flavors were on point. Flossmoor Social is definitely a vibe. The space is cozy and intimate, so I highly recommend making a reservation, especially during peak hours. Great food, amazing cocktails, excellent service, and an atmosphere that keeps you wanting to come back. I'll definitely be returning! #FlossmoorSocial #DateNight #HappyHour #SouthSuburbs #FoodieFinds #CocktailsAndConversation read more

Flossmoor Social - The best Smoked "young" fashion ever! - Desserts Near Me - Flossmoor, Illinois

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I always appreciate the ambiance, customer service and great food. The short ribs and cocktails were delicious. read more

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From the moment we were seated, the owner Preston greeted us and welcomed us with such genuine warmth and sincerity; and mind you, we hadn't even been at our table for over a minute yet! That kind of hospitality immediately set the tone for a great experience.Our waitress, Rai (with an "I" ), was full of life, personality, and positive energy. She was attentive, professional, and an absolute joy. The food was delicious, and the prices for both food and drinks were very reasonable, with no unexpected or additional fees.The space is a little on the smaller side, but it more than makes up for it with the beautiful decor, inviting atmosphere, and overall vibe. You can tell that genuine hospitality matters here, and it truly makes a difference.We had a wonderful experience and will absolutely be back! Great food, great service, and an atmosphere that makes you feel welcome. Highly recommend! read more

Everything was fabulous 10/10! The food, service, and ambiance were all great! Perfect for a girls night or date night!

I ordered the pan-seared salmon, the petal & pearl drink & the butter cake for dinner at Floosmoor Social. The salmon was heavenly! We went on a Friday night so it was super busy! I love the aesthestic of the spot, dark & intimate. Will be back! read more

Nice bar, good food, and nice, professional management. Waitstaff were nice for the most part. I'm sure they'll improve with time.... Anyway, my "Baby Gem House Salad" was very good and tasty. I will get again. The Lamb Chops were decent, I asked how many were in the appetizer 2@$26, and pointed to the appetizer menu, but was brought an entree @$44. This caused a minor issue with overall service, but Mgr. was very attentive, professional, and understanding, and ended up comping part of our order. Nevertheless, I plan on returning and trying other menu items, and get the salad again. read more

10/10 highly recommended!! This is my spot!! I take ppl here, I come for happy hour -'we just come just to come, petals and pearls is my favorite drink. Short ribs fire. Egg rolls fire!! read more

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We chose Flossmoor Social to celebrate our 25-year wedding anniversary, and it turned out to be a wonderful decision. From the moment we arrived, the experience felt intentional and welcoming. The team surprised us with a lovely note acknowledging our anniversary--a small but thoughtful gesture. For a Sunday night, the crowd was lively without being overwhelming. The décor strikes a nice balance between upscale and comfortable, not stuffy. The cocktails were well executed--we had the smoky Old Fashioned, which had depth and balance, you got the smoke flavor in every sip. For food, the crab cakes were a good choice; real lump crab meat, moist and full of flavor. The miso cod (listed as sea bass on the website) was nicely prepared with crispy skin and a tender interior, served alongside bok choy. While the menu mentioned a purée that wasn't on the plate, the dish still delivered on taste and execution. We also enjoyed the burrata salad, which was fresh and we finished the meal with a warm chocolate chip cookie topped with ice cream--simple and satisfying. There is a small charge for warm bread, which was tasty; wrapping it in a napkin to retain the heat would make it even better. Our server, Daja, was a delight, attentive and friendly. Overall, Flossmoor Social offers a refined dining experience close to home. It's refreshing to enjoy thoughtful service, quality food, and a polished atmosphere without having to travel into downtown Chicago. We'll absolutely be back. read more

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Great vibe! Great food! Great service! This place is a 10/10. I'm going back! I was not expecting the atmosphere. It was so laid back and sophisticated. read more

I had my 50th birthday party on Aug 29th. All I had to do was SHOW UP! Preston handled everything. The DJ, Food, Photographer and curated drinks. He and Chef Danny were amazing. The food was awesome! All of the guests said they would come back for the total FS experience. read more

Flossmoor Social - Personalized Drink Menu - Desserts Near Me - Flossmoor, Illinois

Tried to change reservation; they employ AI to answer the phone, which was a singularly nightmarish experience. Kept saying the same thing over and over, without referring me to a human - or actually letting me change the reservation. Not sure how hard it is to have one person just pick up a phone while doing other things - do they actually have that many calls streaming in at all hours that they have to dedicate an AI bot to answering (or actually not-answering) the phone? Anyway, we went at the reserved time. Tables weren't remotely ready - waited 20 minutes. Not worth it. read more

The food is delicious and so are the drinks. However I went for restaurant week and the portion size of the food was extremely small. I would go there again but not during restaurant week unless they change the portion size. read more

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Wonderful girl's night out with fantastic food and drinks! We each had signature cocktails like the Sake-Ginger Lemon Drop, Garden Party, and the Petal & Pearl. All were creatively presented and just as tasty! For our meal we all endulged in the restaurant week menu, starting with a delicious lobster bisque. I had the roasted chicken and my friends had the salmon. All were cooked to perfection. We finished the meal with a decadent butter cake. The portions were perfect and the price was right! The service did not disappoint. We are so lucky to have such a wonderful new establishment in our neighborhood. Thank you, Flossmoor Social, for a lovely evening!! read more

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Kind of difficult to find parking depending on the time of day you go because it's right across the street from the metra station. When you walk in the place it is definitely cozy and very intimate aka small. Although, it is a great ambiance the place needs some art decor on the walls. I got there right after 6p and the gentleman at the hostess stand I believe his name was Donvian. The place was crowded, went right after happy hr ended. I didn't have reservations, he was nice but not very helpful. He just told me well it's packed idk what to tell you. He couldn't give me a wait time or anything. I'm glad I waited because I was able to sit at the bar perhaps 5 mins after having a discussion with him about getting a table. This same gentleman brought my friend and I our entrees and he brought them out on a tray and was looking at us as if we were supposed to take them off the tray ourselves. We had to gesture to him to sit the plates on the bar for us. He needs a bit of hospitality training. My friend and I sat at the bar Alex was the bartender. Alex was great 5/5. The bar has a beautiful top and there's outlets to charge your phone. I noticed a party sitting at the bar that had cashed out but still taking up the seats for over a hr. Perhaps they need a policy regarding sitting at the bar and not ordering anything. It seems as if there is only 1 person cooking because it took forever between the appetizers and entree to come out. It definitely took about 30 mins plus to receive our entrees. Honestly, we probably would've cashed out and left because it took so long but we wanted to wait to taste the entrees. My friend and I had the lobster bisque. It was flavorful but very salty. I could taste garlic in it so perhaps too much garlic salt. We also had the oysters. The fried oyster was delicious but definitely could've did without the creamed spinach that wasn't creamed at all. It was very soupy. It needed cheese and perhaps placed under a broiler to bring it together. The spinach was bland. After waiting what seem like forever for our food.....I ordered the short rib bucatini and my friend had the sea bass. The short rib was tender but the dish as a whole was bland. I had to add salt,pepper, and cheese. The sea bass was ok per my friend. She stated there wasn't enough miso and couldn't taste the bourbon. I ordered the social sundae to go. To open it and find a brownie. On the menu at the restaurant it states a chocolate lava cake, the only reason I ordered it. Online it says brownie. Definitely was upset about that finding when I got home. read more

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Enjoyed my experience tonight and I can't wait to go back to try the rest of the menu! The lamb chops had great seasoning... and the lobster bisque left me speechless. Make sure you get the bread and butter service read more

Flossmoor Social - Pork chop and cheeseburger - Desserts Near Me - Flossmoor, Illinois

First time here, and we absolutely loved it. The atmosphere was warm and welcoming, the service was excellent, and the food was great. The music tracks were a wonderful mix of old and current familiar favorites. My wife and I settled into the experience, and we appreciate the growth of new businesses in our community and having more options for a night out. We will definitely be coming back often. read more

Flossmoor Social - Desserts Near Me - Flossmoor, Illinois

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We will be back! The food was excellent. We ordered appetizers of deviled eggs and Philly cheesesteak social rolls-*chefs kiss. Next we ordered the jumbo lump crab dinner and half roasted chicken dinner - zero complaints. The chicken was tender and seasoned to perfection and stayed hot throughout the entire meal! Every time I cut into it steam appeared and each bite was moist and seasoned. The crab was crispy on the outside and seasoned well. Our drinks were a French 75 and vodka tonic the French 75 was very good my partner felt the vodka tonic could use a little more vodka but overall not a big deal. The booth seats are not that deep in the seat area forcing you to sit somewhat upright; but we liked that bc our posture served us well for digestion purposes. Overall a 10/10. WE WILL BE BACK! read more

The food has been consistently very good. Chef Danny does a great job of preparing meals that you can't make at home, and make you want to come back often. read more

The food is delicious and the staff is friendly. I liked the cool calm ambience a lot.

I was extremely disappointed in Flossmoor Social after seeing them on TV & the local newspaper. My friend & I made a reservation on Sunday for 4:45. When we arrived we were told that we could not be seated because they did not have enough staff. If was very difficult for the receptionist to hear us, or for us to hear her. The music was BLASTING INSIDE & OUTSIDE!!! I've never experienced anything like this is Flossmoor. This has been my community for years, and I've never seen anything like what I saw today. read more

I really enjoyed the food and drinks! I had the salmon and petals and pearls drink. And the buttercream dessert topped it off!!! Service was great! read more

Food was good but service was iffy. Our server was really nice but it took 30 min for our first drink to come out. We had to ask several times for our food as they brought out one item but forgot the other. Also, be advised you only get happy hour prices at certain tables. They don't tell you when you come in so we had the change tables or our drinks would have been double. Cute space, not so cute service. read more

Visited 11/30/25 about 3:30pm Table for two. Seated right away. Restaurant had a cozy feel. The staff were friendly. The food was good. I would visit again. Flossmoor- Rita: 4/5 their take on a jalapeño margarita. It was missing something. Maybe a Tajin rim. Flossmoor- Tini: 5/5 their take on a Cosmo. Wings: 5/5, very good. Duck Fat Fries: 5/5, the aïoli sauce that comes with it is good too Brussel sprouts: 5/5; they give a hefty amount which is great. Short Rib Bucatini: 5/5; short rib was very tender read more

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Good service. Server was well versed on menu items and with suggestions of things to try. Although the music was a little loud for the more intimate dining experience we were looking forward to it was a Friday evening and the vibes were still very cool. Food was amazing presentation on point. Would definitely go again we in the town. read more

Food is excellent. Ambiance gives a downtown feel. Happy this place opened up in Flossmoor. Will be going back again and again.