We have been taking our cars to Depot Sq. Automotive for a while now and have always received…read moreexcellent results. They will tell you what they think the problem is and quote a price up front. They have been right on the money and very helpful with suggestions on the repair and future use. In addition always very courteous! Plus they are reasonable!

These folks have been our go-to people for all kinds of repair and service needs for years. Honest…read more Knowledgeable. They stand behind their work. The technicians and managers are long-term employees, and they have many long-term repeat customers. Go here for Tires, too. Great service with old fashioned personal attention, and attention to detail. Need to sort out an antique or hot rod? These folks can handle the creative work. Trusted local experts here!

No problems with the technicians or the work done - new tires, good. But customer support from the…read moremanager (not onsite) and corporate office was almost non-existent. Phone system gets you an overseas answering service which rings the manager - no answer, they will call back. No call back a day later, ring again and you can leave a voice mail - again no call back. Ring up the technician onsite, who says you should call corporate. After reaching out to customer service at corporate and being re-directed to different departments, finally someone answers their phone and says they can help. Again this sounds like overseas back office contractor. They cannot find the Customer ID number which is printed on my invoice. They said to send an e-mail to the corporate address they provided. No response to the e-mail. Send a backup e-mail a week later, and still no response whatever. I have finally decided to give up on this useless Monro customer service and use Yelp to share my experience. This company only cares about taking your money, and could not care less about working out any problems you may have after their service. Their response tag line is, "We're not in business to disappoint customers" but that is exactly the effect of their customer service process - there is no support provided, and disappointed customers will not bring their business to this company again. The problem is with corporate management cutting costs by taking away customer service. You are much better off patronizing any other company where they might care about keeping their customers happy.

I have an older vehicle that has survived the salt air & water being a beach resident although I…read morehave a lot of rust. I am a homecare nurse and need to get to several residents every week with people who depend on me. Rob took on the challenge of putting my wheels back out on the road. His patience and persistence to get the job is top notch. Honest, prices reasonable, professional service. Thankyou so very much.

Ok, I have been a loyal customer of Hampton Citgo for over 10 years, John,…read more and Company. Recently the business was sold to RJB Automotive Repair. I was a little anxious, hoping the new ownership would continue the honest, fair, and caring treatment of their customers. Pleasantly not only am I impressed with the new ownership, they are honest, engaging, prompt and fair. If Icould kindlysuggest,give them atry and they willwin over your support as well. Kudos, 5 star +++++, Thank you Give them a try!!! Chris

Just brought my car to Pit Stop in Hampton, NH., this is a top notch, fair, knowledgable, courteous…read moreshop that never disappoints! Nick Meloni is a talented car guru who seems to solve all my vehicles issues! As a long term customer, I highly recommend this five star shop! Do not hesitate

Excellent service and honest! I have been bringing both my…read moreTruck and Car to them for years. Never do I or have I felt being taken care of. Both Nick and Jimmy know their stuff better than any other company that I know. I have always had great service and will continue to business with them. Don't hesitate on using them! You will be glad you did.

Simply put, these guys are the best, I trust them completely and would never take my car anywhere…read moreelse.

I brought my Mercedes in to have the spark plugs changed (6 of them) And the engine air filter…read morechanged. I sat and waited and watched. The entire job took one hour. I was charged $600 for the labor. I was told it took two guys an hour and a half to change six spark plugs and the engine air filter. I sat there and watched and it took less that 60 minutes. And during that hour, the lead mechanic took 2 phone calls and spent 10 minutes on each phone call. His assistant, that he seemed to be teaching, just stood around while he was on the phone. I questioned why it was so much and was told by the owner, Tom, that it was completely justified. He was upstairs in his office the entire time. This is the first time that I have been to this business and I told Tom that I would never come back because I can't afford their prices and I also felt that they had taken advantage just because I'm elderly. I also told him that I would never recommend his business to anyone. He told me to do what I have to do (basically get lost). He's been in business for many years (After having read some of the other reviews. I'm surprised he's still in business).... I have to say I am so very disappointed, because I wanted to give my business to this small business man in downtown Hampton. But I can't afford his prices and I feel that he took advantage of me and is not an honest man.

Cheap, professional, quick. Went in for an oil change and tire rotation, was very easy and quick…read more Would recommend.

Wow. Nate is AMAZING! So kind, efficient, knowledgable, talented, and trustworthy. I am so grateful…read moreto have a local shop I trust.

Crazy about Dana's!!…read more I've been with Dana and his Crew for a few Years, now. They've always treated me well, and Dana's always been very communicative about all Aspects of my Car's Health without being condescending or short, which is awesome. The last time I called on'm, Dana himself met me with my Car for a Tow back to his Shop, picking me up after my Car'd died as I left the SuperMarket...And when I was faced with the logistical nightmare of transporting the Groceries to my Apartment, he actually drove me over there, and handed the Groceries down to me in front of my front door!! How cool is that?? I was amazed, but I wouldn't say I was truly surprised, for this is the kind of Service he and his Crew have delivered for as long as I've been going. 5 Stars!!

They have had our van for over 2 weeks for an issue where it is difficult to start. Zero…read morecommunication and very rude counter help on day 1. I was told not to use them by people in the area but because we are purchasing this van through a private sale with a work exchange, the registered owner requested we go here. Terrible experience, Terrible communication & Terrible customer service skills.

I once made the mistake of going to another shop and it was a huge mistake. I have been a loyal…read morecustomer for many years and I will never leave again. They really know what they are doing - that is key. and they are honest. The prices are fair and they always take time to explain what it is they are doing and why it will cost a certain amount. Dont go anywhere else!

Great shop experience, they did my Allroad coilover conversion in an efficient professional manner…read more They are straight shooters, highly recommend for your Euro needs!

Been here multiple times Always a great experience…read more I won't take my vehicles anywhere else now. Excellent work, fair prices, and no BS

My wife and I were up here for the week and had sudden front end problems on our truck. We pulled…read moreinto Sands Auto (they heard the lame truck). The owner, Jay diagnosed the problem on the spot, ordered parts and showed us where our home dealer's service department failed us. Lucky we found Jay. He's a stand-up, honest businessman who knows cars inside and out! When we couldn't get a taxi, he even gave us a ride to where we were staying.

These guys and gals are great! They were recommended by our ace mechanics (Precision in Portsmouth…read more- They are the best). They did what they said they were going to do, the car looked better than new, and the price was what they said it would be. I wish there were more stars to give.

Great quality of service, and reasonably priced. Would definitely recommend…read more Damaged a wheel on granite curb and they had it looking like new in a day.