When my mechanic retired and sold his shop, I was nervous. I asked around and heard that Committed…read moreCollision now had a full Auto Repair facility. I scheduled 2 of our vehicles for inspections and repairs and was blown away by the communication, the education, and the value. All auto repairs can be sticker shock inducing, however the people at Committed Collision were able to explain the reasoning behind their recommended repairs. They also allowed for me to take my vehicle elsewhere to go out for a second opinion. No pressure, just calm reasoning. I felt very comfortable with their service. I will be going back and recommend others do as well.

So a rodent or something made a home in my car under the hood causing the water to flood the…read moreinterior. Working with Brian and his team they did many water tests to determine this given we thought it was a leaking windshield. They got me into the schedule and worked with my insurance and everything was hassle free with calls and updates as they got it cleaned out and the carpeting replaced. Thank you to everyone who helped to get my car back and ready to ride.

Without a doubt best customer service and attention to detail of literally any business i've…read morepreviously interacted with. Jason is friendly, honest, thoughtful, fair, and extremely skilled. The receptionist (never got her name) would call to update me on my car and it's progress multiple times throughout the week, and had an air of kindness and warmth that rivaled that of some close relatives. The finished product (repairing smashed tail light and dented/scratched metal) looks somehow better than it did when I first got the car, and only took 5 days, which is exactly what Jason had estimated prior to receiving the car for repair. Outstanding communication, efficiency, and overall work, the finished product far surpassed my expectations as did the customer experience. My Volkswagen and I thank Jason and the Mirror Image team very very much, and I will be telling everyone I know about my experience. Thank you!!!! - Jack H

Jason goes ABOVE AND BEYOND !! I am a business coach, and all I can say is if all business owners…read moreran their business with the attention to customer service that Jason does, I would be out of business. My son was in an accident, and we had the car towed to Mirror Images from a referral from another happy customer, and I feel so blessed to have ended up here. Jason thoroughly explained everything to me and even helped me understand how to work with my insurance company. I cannot say enough great things about how much time and care he put into making sure I understood all that was happening. I highly recommend Mirror Images for your autobody work. I give him a 10+ out of 5 stars. THANK YOU so much! Kim

Helpful, quick, friendly & thorough. Dropped by for an inspection without an appointment, had me…read moreout of there in no time.

Brought my Ram truck to Brent to have a ding repaired and have the rear panel painted…read more He gave me a great quote, was easy to work with, got me right into the schedule within a reasonable time frame and got the work done great. He mixed the paint there and it is a perfect match. I didn't replace the entire piece but you can't even tell there was once open metal. I went to many places getting quotes and didn't want to buy everything brand new which might have cost me more than double. I really just wanted it touched up. Well it really does look brand new. Brent takes cash and credit cards and was a pleasure. Really easy going, nice and knows his work. I would highly recommend him!

If you're looking for honest, quick and high quality work then Brent Howard Auto is the place to…read morego. My wife and I brought our car which needed bumper repair work done and they got it done right away and beyond expectations. On top of it all Brent was extremely informative and friendly which is extremely hard to find in any industry these days. We highly recommend!!

I just got the wrong part BS excuse today...they've had our car for two weeks....and today they…read moresaid they got the wrong part today....so when did they order it? Apparently they say they can get the right part in one day. This place is the worst and the very last place you should go if you don't have a spare car...and you can't wait two or three weeks for a repair. We are ready to tell them to put the old bumper back on and give us back the car so we can go to a real collision shop that grasps most of us don't have time to screw around with their BS.

my car left with a non working entertainment system that had clearly been damaged while in their…read morepossession- they implied I was lying about my situation- car went in to be repaired after an accident- the service manager I dealt with was schmarmy he would tell us one thing and the insurance company another - run from This place even if your insurance company suggests them. this is a very unethical organization

This place needs a review on here, because anything I can do to let people know about it is too…read morelittle. My Hyundai broke down on the way home (Boston) from Maine, right in front of the tolls in Hampton on 95 in the middle of a Saturday night. The clutch wouldn't engage, and therefore I could not get the car into gear. I had it towed to Hampton Ford/Hyundai, dropped off the key, and waited until Monday morning. When they called, they said they needed to replace the clutch disk and bearings, for $1300+, as well as some brake work for $500-$600, and some service stuff we'd already had done for another few hundred. I found Booker's through an internet search and they said they'd get back to me. Before they could, I called both places and asked them to email an estimate. From the big car dealership, I got basically a text email with no details. From Bookers, I got a pdf of an official estimate, which totaled about $1250 for all of it, brakes and clutch. We asked them to tow the car from the dealership, which they did for basically nothing. It took about as long as it would have at the dealership. When we went to pick it up, we got a little lost and arrived a little after 5 (we had called ahead). They were polite and waited for us. We talked to the man behind the counter, who was friendly and helpful. The whole experience there was pleasant and quick, which was just what we needed. Booker's helped turn what started as a terrible situation into a much less terrible situation. It's never pleasant to have to get work done in your car, especially in an area you don't know, but having someone treat you well and not take advantage of you when you are obviously in a bad situation is a breath of fresh air, especially in this age of mechanics. If you live in the area, or if you ever find yourself broken down anywhere near Hampton, NH, go to Booker's. They deserve it!

Great place, work done on time at quoted price. you know all the cost UP FRONT!! we live in Florida…read moreand spend 4 months in hampton each summer. it always hard to find a repair shop when you dont know who to ask. i found Bookers, best day of the summer. bodywork ,sticker, auto repair they have you covered. owner Rod Booker is a nice guy to deal with he looks at the car first not just pulls a price out of nowhere that scares you. i have recommended him to several people. Ed Mcgowen happy customer.

These guys are honest, friendly, and do awesome work. They just replaced the crushed bumper on my…read moreAudi A4. I would not hesitate to recommend them in the slightest. Thanks Jim!!!

Ben's Auto Body has been a customer of mine for very many years. So obviously when my car got hit?…read moreI decided to choose them for repairs. That's where I went wrong. I dropped my car off on 9/15 for the next day appointment on a Tuesday. Monday I call for an update. Sadly, it was not one I wanted. My car is a 2024 with only 22k miles on it. Fairly new. They informed me that Thursday, they found it dead. No notification to me. Use the jumpstart button. Can't. We locked the car and can't get in. Bring an extra key. I only have a fob not a blade. It won't work. Yes it will. I drive up there 7pm at night. See? Don't work. Next day, how are we going to handle this? After several thoughts and ideas, a locksmith was needed to come break into my car for they do not store a break in tool kit in their facility. To continue, September 26, I requested the supplemental list of parts and labor after being told my job would be one day and only 2 1/2 hours. Why don't I have my car? List shows my bumper is coming from Bangor, ME 10/25. I called my Hyundai dealer, he could have a bumper from the warehouse in 2 days or if I needed one today I could get it. Thank you. I let them know. They stated no, it wasn't the bumper. It was the reinforcement beam that was going to be late. All parts will be here tomorrow. A few days later, I called to check in. I was informed that my car will be postponed several weeks due to my insurance company not approving the supplement or further work. I call my insurance adjuster, she states how I'm being treated is unacceptable. That the way insurance claims work is the open the job with the body shop. When the car is done? They submit the bill to the insurance agency to be paid. My insurance adjuster called Ben's auto body. I get a call shortly after. My car will be done by the end of the week. After that point my adjuster was working as an advocate between myself and the shop. Monday, 10/6, I received a call from Ben's auto body. They gave my car to a different technician who was faster and would get the job done quickly. My adjuster agreed that it would be done by Wednesday. 10/8, my insurance agent calls me and tells me my car is in for detail and calibration. I asked if I could have it tonight? She informed me I could call the shop and find out. There was nothing more that she could do. I call, to my dismay, I'm informed the technician working on my car has been out All week and my car hasn't been touched. Disgusted. Completely. Disgusted. All I want is my car back. 10/9 I get up in the morning and drive up to Ben's. My car is still in the position and spot it's been in for days. I took a picture to show a friend of mine. He noticed that an electronic control device with wires were left unprotected out in the rain all night due to the bumper not covering them. If, if it doesn't cause complications now....what will my bill be in the future due to water getting into it? Every shop I've known other than this one always protected the electrical. Epic fail. I've been in the automotive industry for over 30 years. Never have I heard so much contradictory statements from each service member yet, having no work done at all. To give me a snide attitude when I call. Such disregard for customer service and expect me to write a rave review? I think not. I will not recommend Ben's Auto Body or have interest of doing business with them. If you would enjoy losing your car for weeks on end? Being Misinformed, misguided and misled? Please, call 603-436-3115 Do better. 10/10- I got my car back with great hesitation, they wanted to keep it til Monday to buff out a paint blemish. No give me my car back. Ok. I get there and start going over my car. I'm not seeing the paint blemish? But I do see the trunk lid that was crooked and the taillight not sitting correctly weren't fixed. He offered to fix them. At what cost? How much time? No. I got in my car, turned on the radio and drove away with no looking back.

A friend recommended Ben's after a black ice incident this winter…read more I was very pleased with their spot-on quote and seamless work with my insurance company. The loaner car provided was also a real plus. These are days when getting parts can take a long time and I was happy to wait to get such a quality job done.

These guys and gals are great! They were recommended by our ace mechanics (Precision in Portsmouth…read more- They are the best). They did what they said they were going to do, the car looked better than new, and the price was what they said it would be. I wish there were more stars to give.

Great quality of service, and reasonably priced. Would definitely recommend…read more Damaged a wheel on granite curb and they had it looking like new in a day.