I locked myself out of my Condo in Amesbury about three weeks ago...I immediately called seacoast lock and safe about helping me get back in. When I called I was connected with the voicemail, the voicemail message said I am on an assignment but when I am off the assignment I will get back to you "Immediately"....Spoiler alert...I am still waiting on immediately, and it has been three weeks. So I waited...1 hour became 2 hours, 2 hours became 5 hours, 5 hours became 9 hours...After leaving 3 messages I had to find somewhere to sleep...so I walked down to the Fairfield Inn and rented a room...I literally had no way of getting into my condo since the Association was not in the office on weekends and couldn't help me, and immediately was never going to arrive. After a weekend of staying at the Fairfield Inn in Amesbury, I was finally let into my Condo....Thank's Seacoast Lock and Safe for doing absolutely nothing to help me and not returning my phone call, ever. I wish I was able to sue them for the money I had to spend on 2 nights stay in the Fairfield Inn because nobody came to help me or even answered my voice mail.
P.S. Make sure that you guys practice what you preach...on your website it states:
WE ARE A FAMILY-OWNED AND OPERATED LOCKSMITH BUSINESS SINCE 1964! WE INSTILL FAMILY VALUES IN HOW WE RUN OUR BUSINESS. WE TREAT PEOPLE THE WAY THAT WE WOULD WANT TO BE TREATED: FAIRLY AND HONESTLY
Would you want someone in your family treated the way you guys treated me???
Lesson learned, Keep a spare set of keys with either a neighbor or in your car in case you lock yourself out on a weekend. read more