We were traveling through Maine with a large motorcoach and a tow dolly. The tow dolly tire…read morepunctured and shredded on the Maine Turnpike VIP was able mount and balance new tires in a few hours once I presented them with the wheels. Arnold and team were excellent and said exactly what was going to happen and it did. Other tire stores in the area put me out days which was not going to work. As a business owner I was impressed with the attitude and customer service at the Saco VIP location.

Not super happy with the service today, and in the past…read more Before the winter got cold, I inquired about why my car was having a hard time starting, and sometimes didn't start in the cold. They looked at my car, and said it would be fine. They said my battery was in tip top shape. Two months later in the cold, it didn't start, and I couldn't make it to school. Turned out to be weak battery, and the starter. Things I feel they shouldn't have overlooked. Just now, I called inquiring about state inspections. I say I am coming right now to get it inspected, they say that's fine. I get here, and they say there is five hour delay to get my car inspected today. I have class, that wouldn't work for me. I wish they would've mentioned that before I wasted my time driving over. I'm sick of this, and them. Unless I have to I won't be coming back.

Very honest and straight forward. Been to this shop twice and was very happy with their service.read more

I stopped in because I had a low tire. They brought me right in and found i had a screw in my tire…read more The fixed it for a very fair price and I was out in 15 min. Thank you all!

Really great services! I got my car checked there and they were timely and efficient. Reccomend…read moreusing them!

Kai saved the day! Do not believe how young he is--he is skilled and caring! He followed us around…read moreto make sure we were okay and was so humble and fair with pricing. He will go far. Help him out and do not take advantage of his kindness.

From the owner: I’m a skilled and affordable mobile mechanic who comes to you, saving you time and money. I handle…read moreeverything from brakes, rotors, CV axles, and oil changes to muffler modifications and more. I take pride in being honest, hardworking, and treating every customer like family. My goal is to keep you safe on the road without the high shop prices

Scott McDonald. Who is a longtime mechanic. For us he's been working on our cars for as long as…read moreI've been alive. Which is 32 years Scott you're amazing. From windows to doors on your car to a busted gas pipe or bad gas caps. Or you've got no accident and you need Scott to help you. He's amazing.

Amazing place to have your car fixed. I say it's old school to diagnose your car but they know…read morethere stuff and they are very fast. Also will not work on your car unless they talk to you! Had a great experience!

So happy with Lou's Service Center!Jonathan was so patient and thorough and explaining the repairs…read moreneeded and helping us decide what to do. Their competency and caring is so appreciated and a world that seems to be lacking these qualities these days. So happy to have found them!

I've been going to Lou's for several years and wouldn't take my vehicle anywhere else (except for…read morewarranty work at the dealership). Jonathan coordinates the crew like a choreographer, and it may take a day or two to get a response because they are SO busy but I've never been left high and dry. They've even pulled through in emergencies for me (last minute oil change before a long trip when I forgot to call ahead, bolt in my tire repaired on the spot, special ordering air filters and removing dead mice , etc). The guys in the shop are great; thorough, fast (I usually wait for my oil changes and plan An hour but am usually out in 30 min) and give advice on what will be needed soon so I can plan for that. I had to consider this review hard because they're already so busy and I still want to be able to schedule my car! But they are the BEST, hands down. Thanks!

Total scumbags. They charged me to fix a smashed headlight and bumper and said I would be all set…read moreand that they would install it. He replaced the bumper in a few weeks, but then took weeks to get a used headlight assembly and would not schedule a time to install it. They kept cancelling with communication only after numerous calls, even though the work was paid for in full (which I will never do again). After three cancelled attempts to get them to install it I dropped it off for 10 days while on a work trip with the agreement that it would be installed. They closed the shop and seem to be moving it, and didn't do the repair. They didn't even bother to tell me this until I had to repeatedly call and message them. Then they started to pretend that I had not paid already and that what they charged me for was testing another light. I am going to sue them for breach of contract.

DO NOT TAKE YOUR VEHICLE HERE…read more Dropped my truck off on 11/30 and was told he could have it fixed by 12/6. I could not get ahold of him after that. I called and texted every day until 12/13 when I finally had to get the police involved. Once they reached out he promised it would be fixed by Saturday 12/16. Today is Monday 12/18 and I have not heard from him and now the police can't get ahold of him either. Truck hasn't moved since it's got there. I leave for Ohio to see family for the holidays and now I no longer can go as I do not have a vehicle. If he was open and honest and properly communicated I could have went elsewhere. I had to pay $225 for a locksmith to get my truck out because he won't give me my keys