The most recent work John Hilberath completed for me was a water heater replacement. He contacted…read morethe tenants to schedule and was able to check out the tank the same day and replace it the next. The tenants were very pleased, as was I. i had no idea that a plumber could provide the tank for less than HD delivery and there was no waiting for it; cost would have been the same. He was professional, communicated clearly, and sent me pictures of the finished work. I highly recommend him. John also did the sewer clean out and reconnection the City requires for the sale of a home there several years ago, and did a great job. That job required cutting concrete and then repairing the driveway once the plumbing was addressed.

Our hot water heater crapped out on a Saturday morn...ahh the weekend of course. Called his…read moreservice hoping to hear back by Monday. He called back within an hour..dropped by to assess. Gave us a very fair quote and said he could do it Monday. True to his word...we had hot water by 11ish Monday...nice guy...gave us clear reasons on a few safety issues he wanted to do. Outstanding

Good luck getting anyone to respond. Several years ago, he did a decent job fixing a wall heater…read more(bad wire connector), but since then we have tried at least 3 different times to get him to come out to diagnose our minisplit system. Not a single response to many many messages. Very unprofessional!

About a year and a half ago Enrique Martinez sub contract for our contractor to install a…read moreMitsubishi heating /cooling system. The system stopped cooling and has not worked for the last 3 months. I have repeatedly both his cell and office numbers leaving messages for him to call me. HE HAS NOT RETURNED MY CALLS! The unit is under warranty and it is my understanding that because the unit is under warranty he may not want to work on it as getting paid can take time. I will never use them or recommend them to anyone!

Darrel did a major re-plumbing for our bathroom model a couple years ago, including some drains…read moreunder a concrete slab floor. Everything seemed OK, but we did not hook up a washing machine to its new drain until recently, and found that this drain was mostly blocked, somewhere under the finished concrete floor. I tried calling Darrell, left messages, sent email, but he never responded. I finally had to call another plumber and paid $700 to fix the drain. It was blocked with dirt and could only be cleared by adding a clean-out. Presumably Darrel's crew left dirt in the pipe and did not test it before repairing the slab. Besides money, this episode cost me a lot of worry and hassles.

Here's a shout out to Darrel who relocated my tankless water heater. He got all the piping right,…read morecorrected the gas lines, crawled under my spider-ridden house and made the Country Building Inspector very happy (I had a new roof put on and found that the original heater installation, even tho permitted and signed off on, was not up to snuff...go figure...sigh). Young, smart, fair-priced and fearless!!

Their team responded promptly to my semi-emergency issue. I always find their service friendly,…read moretimely, professional with proper explanation and correction of the issue. They're our go to plumbers when DIY just won't do! R. Farren Capitola

I was referred to Duncan Plumbing by my quartz countertop and tile installer. Looking back, I…read moreshould have trusted my instincts and called the Scotts Valley plumber I had successfully used in the past. I scheduled Duncan Plumbing to come out two days after my new quartz countertops and floor tile were installed. They were originally scheduled for Wednesday, but on Tuesday they called and said they had a larger job and needed to move my appointment to Thursday. I agreed, but made it very clear that Thursday could not change because I was having a full knee replacement on Friday. The plumber arrived on Thursday, and we walked through my list of projects. After reviewing everything, he went to his truck to prepare an estimate. When he returned, he started by telling me it would cost over $200 just to install a $35 bidet attachment on one of my toilets. At that point, I told him to forget all of the smaller miscellaneous items and instead provide pricing for only the essentials: Reinstall one toilet in the guest bathroom Reinstall the double-sink faucets and plumbing in the primary bathroom Reinstall the kitchen faucet and garbage disposal The estimate for just those three jobs was $2,000. I was shocked. Based on my past experience, plumbers typically charge an hourly rate, and this quote simply wasn't justified. I asked him to wait while I called my regular plumber in Scotts Valley for comparison. He said he would also call his manager. When I came back outside, he asked what my other plumber was going to charge. I told him I still needed to send photos before they could provide an estimate. He simply stated that Duncan's pricing was comparable to other plumbers and made no attempt to adjust the quote. It honestly felt like they knew I was under a tight deadline because of my surgery and were hoping I would have no choice but to accept the inflated price. I declined the work and told him I would be writing a negative review. Apparently that message reached management, because a woman from the company tried to contact me afterward to "make things right." In my opinion, making it right should have happened while the plumber was still at my house after he spoke with his manager--not after I had already sent him away. By the way, my previous plumber ended up going me a quote for the exact same work for less than half of Duncan Plumbing's price. Out of curiosity, I also researched typical plumbing costs using ChatGPT (see attached screenshot), and those estimates further confirmed just how inflated Duncan Plumbing's quote was. Based on my experience, I cannot recommend Duncan Plumbing. I understand that every company has different pricing, but charging nearly double what another reputable local plumber quoted for the same work felt excessive and disappointing, especially given my time-sensitive situation.

Jorge responded very quickly to my requests and provided clear details in the estimates. I…read moreappreciated that he sent pictures of the plumbing repairs and installation to me even when I didn't specifically request them. I plan to use their services again in the future

Jorge has made replacing a water heater very easy. He is definitely on my list of people to call if…read moreany plumbing needs come up in my home. Backstory: 2 months ago I went through our home appliance insurance American Home Shield to have our broken water heater replaced only to be stalled, not given correct info, blaming their contractor for their delay. I'll be cancelling American Home Shield at the end of the month. Jorge made immediate contact and within days my tankless water heater was replaced. I would rather go through a reliable, affordable, prompt, reputable service like Maverick Plumbing for future needs.

I had Ken come out to home and do some repairs. He did a great job painting my living room and…read moredining room also fixed a couple light switches installed a new faucet and gave me a quote to paint my exterior of my home. His prices are very reasonable compared to other contractors that I spoke with. He's very professional and I would recommend him to my friends..

Never answered my calls. Left messages on their business phone. Sent emails, no response. I was…read morehopeful given the recommendation I received, but never had the opportunity to get a return phone call

The second time around, not upset it took two days, not upset it leaked, but what I was upset about…read morewas two things, one I am forbidden to mention as my source does not want this story to be told, but it solidified I hired the wrong human. The second issue which I can recount, is the cost was 856.84 thereabout for one faucet and the plumbing under the two cast iron sinks. Once you go past a certain price, you legally have to have a contractors license, and the scalping was over the legal limit. I read with great interest that the DA is closing in on unlicensed renegades over charging. I am sad to report this. As many one stars I give, I never like doing it, but at times it has to be done. When is a contractor's license required in California? According to state law, it is illegal for an unlicensed contractor to advertise as being licensed or contract for work exceeding $500 in value for labor and materials.Dec 16, 2012

Rude and highly unprofessional. Showed up cussing, moaning and in an argumentative mood. Failed to…read moreclear a simple pipe then proceeded to argue when told where the overflow was coming out. He cut the drain pipe then stormed off without reparing it. Refused to put a coupler on the pipe he left cut then dared me to sue him. Badmouthed and racially berated the last name of the homeowner. Cost $400 more than having the original pipe reamed out by a professional.

Miguel showed up right on time, took a good look at my leaking water pipe (in the wall) and had it…read morerepaired in a couple of hours. He thoughtfully explained everything he thought was going on and showed me what needed repair. He had to cut into the sheet rock to reach behind the obvious leak to make sure it was all good. Then he (very neatly) replaced the cut-out sheet rock and you can barely tell there was repair there. I will definitely call him any time I need help with my plumbing.

Very nice company . Reasonable rates Fast response and great communication. I would recommend this…read morecompany.