Brought my 2017 Chrysler Pacifica in for an intermittent Auto Start/Stop problem (that my mechanics could not solve). They did some testing and did not find anything. The problem happened again within hours and has continued to happen getting worse. I called back asking if they had an Electronics Expert. They have one who apparently floats between shops. So I'm disappointed they gave me the car back without 1. Poring through the Chrysler database to find similar cases. 2. suggesting waiting for the expert. I had to ask. I have an appointment later this month. Fingers crossed. read more

Sales was a joke. gave them my offer on a 2025 unit and then test drove. We came back and they wasted 30 min in a cubicle chit chatting. I was the only customer there. I got them down to a close to what I wanted OTD price, but two days later I had a question on the vehicle's capacity sticker. So, I went to the dealership and stood by the unit on the lot. I then called my salesperson (Travis) on my cellphone and asked my legitimate question about the cargo capacity sticker as it varies by vehicle and how they are equipped. I asked for a picture of it. Travis told me. "It's out on a test drive with another customer and if it doesn't sell, I'll get back to you." I was standing right next to it (while they claimed it was currently out on a test drive). I was ready to buy that day, but glad I didn't. And no, it hadn't just come back. I had been there for a couple of hours inspecting it before calling him. I got the deal I wanted elsewhere. I'm all for the nature of the business and the fact that they need to max profit and the customer max savings. But when there is bold-faced lying, that's when I walk. If you want a deal, do not go into this or any dealership at all. Do it all in writing and force them to give you the best OTD price in writing (itemized). All of the "Can I get you coffee?" while they disappear for 20 minutes at a time, is old-fashioned and stupid. There are now even AI agents that will negotiate for you under a bogus e-mail address, to start the process. Don't fall for the "schedule an appointment" nonsense. It's all a stupid tactic. In writing, get the OTD price, take it with you, then do the test drive, and finalize. read more

Sea View was amazing to deal with! Chris Mills and the whole sales team made buying my new truck smooth and stressfree. Sea View needs to be your first shop when buying a new vehicle! this was the best car buying experience. read more

charged me $750 for a single car battery! Straight up robbery - tried to pretend that plugging the car into a machine consitutes a :diagnosis" they charged hundreds for- only go here if you break down in front of the place read more

I have to admit... I was nervous to purchase a car from Sea View. I live 3-1/2 hours away and I knew nothing about the dealership, but they had the car I had been searching for. I called and asked for the Sales Manager, Kevin. I was told he was off that day, so I ended up sending him an email. I didn't expect to hear anything that day, but later that evening I received a phone call from Chris Mills. He told me Kevin had received my email and asked him to give me a call. We had a great conversation and that was just the start of my Sea View experience. The car was so new to their lot they only had one stock photo of the vehicle. Chris sent me a whole photo shoot of the car, better than any website I have ever seen. His communication was phenomenal and his patience was endless. Chris answered every question I asked... even the ones I knew were stupid... he never made me feel that way. He treated me like I was buying a Rolls Royce even though I was buying a pre-owned car that was already well below asking price. Every call, every email, every text was answered. Chris walked me through the entire process remotely. He worked with my insurance agent, NYS DMV, and every single thing was in place when I was finally able to make it down to the dealership. The entire process was flawless and the easiest car buying experience I ever had. I had terrible experiences trying to purchase a car closer to home. One dealership never returned my call and another dealership lost the car I was hoping to purchase. I felt like I was begging dealers to sell me their vehicles. So I really didn't have a good feeling going into this sale at Sea View... but WOW was I impressed. This was honestly the best car buying experience I ever had. I cannot say enough about Kevin and Chris. I only wish their dealership was closer to me, but it won't stop me from buying another car from them. They will be the first dealer I call. read more

I had an appointment with a sales rep who I have worked with previously for a certain time. I came in with my husband at that certain time and was passed off to his associate. That salesman explained he just got another customer that was brought up from service. If guessing that this customer was a sure bet on closing a deal?? His associate was interesting. We started talking about what I'm looking for and next thing I know, she's just matching me to another car the same size of my current car. Took a while before she showed us another sized vehicle. As I test drove the car, I had some questions. I kept hearing her phone notifications going off and then I kept hearing the clicking from the key presses. Now I don't mind that you have your phone because I do understand you may need it for business but I do get annoyed when you're paying more attention to your phone and not enough attention to a customer that is a buyer. That's just rude. But what I find more incredulous is the fact that I have dealt with this salesman on numerous occasions in the past. More than once, we bought other vehicles and have giving him referrals/leads. I honestly thought that he would have treated us better by not passing us off to his associate when we had an appointment. I'm very disappointed with him and Seaview Jeep. Would I come back? NO...because I don't appreciate the fact that they use the old-fashioned method of negotiating monthly payments and not showing me the purchase price plus add-on's (DMV fees, doc fees, other BS fees...). I like and love Jeep and Ram products but I'm shopping elsewhere now!! read more

Sea View Jeep - Nice Gladiator! - Auto Repair Near Me - Ocean Township, New Jersey

Howard and management made everything right. Chalk it up to miscommunication on both ends but ultimately everyone did the right thing read more

Sea View Jeep - Auto Repair Near Me - Ocean Township, New Jersey

Outstanding experience here. Very nice staff. Waited one minute to be greeted and given fantastic info about the Jeep. Sold. Thank you for excellence! read more

WARNING- The Jeep Store - Seaview Auto Corp- Ocean County NJ I got scammed out of $10,000 for a new engine. I brought my Jeep Wrangler in for service with a slight overheat issue and they kept it for 9 months trying to figure out the issue while going back and forth with my warranty company. They concluded my engine was warped and wouldn't cover the $10,000 cost to replace it. So I paid with every last penny I had. I now have the Jeep back and it still have the same exact over heat issue. Did I need I need a new engine Seaview? Apparently not if I'm having the same issue as the initial issue. Hmmm. Where is the justice in this? Am I just getting screwed and scammed because little people have no voice? STAY FAR FROM THIS PLACE AS THEY WILL MISDIAGNOSE AND CHARGE YOU YOUR LIFE SAVINGS TO LET YOU WALK AWAY FEELING VIOLATED!! read more

I can only review Sea View on the sales experience. Sea View has one of the largest stocks of Jeeps you will find. If you are looking for a low mileage lease,(7500) miles per year and a very modestly equipped Jeep, this is the place to go. They advertise low costs leases and I firmly believe I could secure that deal if it is what I wanted. Ultimately the numbers didn't work on the Jeep I wanted, the sales rep Howard was very knowledgeable and knows his business. I can't speak about the service department or post sale process. read more

Great service, friendly staff and clean dealer ship. couldn't be happier with our shopping expereince. we will be back for all of our jeep needs. read more

I recently purchased ANOTHER Jeep G Cherokee and the service and attention to detail was EXCELLENT as always. Ty, the salesman knows what I need and made sure all my needs were met and was respectful of my time. This is probably the sixth vehicle I have purchased with him and he ALWAYS does an excellent job. The ENTIRE staff were amazing. Even with the challenge of Covid 19, Ty made it happen. I HIGHLY recommend the TEAM at Sea View Jeep. read more

I made an appointment for a simple oil change that Chris from Jeep Store quoted it would take 1 hour. After dropping my car off I wait 1 hour, 15 minutes before asking if my car is ready. Service desk guy checks with mechanics and says that they hadn't started. He then goes to lunch. So I waited another 20 mins and asked another service guy behind the desk, where is my car, how much longer. He then goes out to the service bay and disappears. It's now 1 hour and 50 minutes and they hadn't even pulled my car into the service bay. I finally give up and leave. Nearly 2 hours to start an simple oil change. That's terrible customer service and there absolutely no excuse for that. I'm taking my business to Pine Belt Jeep. I've had good experiences there and should have gone there in the first place. read more

Went there looking to trade in my older Jeep for a new car. I was greeted at the door by Chris Roberts, who was incredible in helping me make the right decision in this process. He made it very easy to understand and the process was extremely smooth. I would highly recommend Chris Roberts and Sea View Jeep! read more

Absolutely no follow up after purchase and was never sent my replacement car mats that were missing and promissed

Great dealership! JT made it painless. Went to all other Dodge dealers they would take a couple of thousands off MSRP. But Seaview took off almost 8000. Some of the other dealers we sat for 2 to 3 hours going back and forth on price . At seaview in 10 minutes had deal. Great service and very friendly staff. Thank you so much. read more

Sea View Jeep - Auto Repair Near Me - Ocean Township, New Jersey

Stay away from this dealership! Bait and switch at it's finest. I saw an add online that looked reasonable. Made an appointment and of course I did not get that deal due to all the fine print (which I expected) but the salesman told me he got me a deal that was close. I agreed on it and we shook hands, he told me that I was approved through their financing dept. after he ran my credit. He even put the truck on my insurance and gave me the key. Then I went to the financing office....as I was signing paper work he said..."I have a better deal for you - $50 more per month at a longer term!" I told him I want the deal we agreed on...I waited another 1/2 hour (after being there for 3 hours) and then the payment magically doubled to $800/month. A BUNCH OF SHIESTERS I have never had such a bad experience shopping for a car. read more

Bait and switch!!! Stay away!! What a bunch of low class liars!!! Tell you you're approved, and than all of the sudden you're not...and they have to go through another bank with a much higher payment!!!! Bunch of clowns!!! read more

Hands down best car buying experience ever. Professional, efficient, friendly, and good prices. 5/5 highly recommend.

So eager to sell you a car however as soon as that purchase is complete don't expect to hear from them at all they got their money. Say they'll call you when the plates come in we did over a month call them they said all the plates are in case they forgot about it. Customer service is not her strong point but they can sure take your money pretty quick use another jeep dealership is my suggestion I know I will Update Got an email said they would call. Guess what no call Kevin your reply is laughable seeing you never called when you said you would. Lies lies and more lies read more

After reading some of negative reviews on YELP I was hesitant to have to purchase a truck from this dealer. As I arrived my wife and I was greeted by Darnell. We where out at ease to see his smile . Darnell was patient and knowledgeable . He was not overbearing and allowed our car experience to be wonderful. We also met with Michael and Kevin who were also very helpful. We did not expect our experience to be successful. Again we say a special THANK you to Darnell , Michael and Kevin . We recommend this dealership and will do business again . read more

After visiting several dealerships to purchase a Jeep, I found that even when they advertised one at a good price most of them added outrageous dealer fees, the worst was $3,300. It was a breath of fresh air to visit the Jeep store, where they are friendly, professional and fair. They only had a $390 document fee added to the agreed price, plus the motor vehicle fee and NJ state taxes. They were very professional and had very good COVID protocols. Our salesman Darnell was exceptional, due to the COVID protocols most of the purchase was done outside. Darnell was quick to respond to any questions or requests. The only time we had to go inside was to complete the paperwork with Kevin who was professional and helpful. Overall a great experience, we are very happy with the vehicle and would highly recommend The Jeep Store read more

Called and asked about a car online. Was told it was available. Spoke to pleasant man - advised we were coming from a distance. Continued communicating with him all day until we were 15 minutes out. He advised our information was on one of the other salesperson's desks and he had to leave to get his child. We show up and the car we came to see (and we were 99% sure we were buying) was literally being driven away. Went inside - told our story to the first salesperson we saw - she offered up another car. No thanks. Asked to see manager and explained the situation. He told us we were only talking to his "internet guy" and he has no idea of what is going on on the sales floor. Because that makes a lot of sense. He told us the car just sold five minutes ago. Yeah, sure like when we were talking to the internet guy 15 minutes ago you didn't know that car was going to be driven away in the time it took us to get there? The manager obviously thought he was pretty cool with his fake tough guy Brooklyn accent. They are non-communicative apparently within their own dealership. Customer service at least by that manager is zero. Which is what I would have given this review if it was an option. read more

We always have the best experience at Sea View! We have bought 4 cars from them at this point. The sales process has been painless, and the follow up service has been excellent. read more

I've been bringing my car here for years Except when I didn't-and what a mistake that was! Let me start by saying (I guess it's too late to say "Let me start by saying" since I already started but it sounds better than "Let me continue by saying" so I'm sticking with it.) I know less than nothing about cars so I never know whether to trust the service team (and I've been burned in the past as a result when I've gone elsewhere). But the service team here is great: they can understand a non-mechanical description of a mechanical problem, they are knowledgeable and can usually figure out what needs to be done, they are convenient (open six days a week) and friendly/helpful. Please don't make the mistake that I did and go somewhere else - BRING YOUR CAR HERE! You won't be sorry you did. read more

I just had an amazing experience working with Christopher Mills at the Jeep Store at Seaview Chrysler Jeep Dodge Ram. This was my third time getting a Jeep. My first two times were with two different dealers, and while I got great prices on both of them, the experience was beyond frustrating. At both those dealerships, I constantly felt like I was being played and having the wool pulled over my eyes. There was all the unnecessary back and forth where they talked out of both sides of their mouth and failed to perform basic math on how to calculate the taxes on the car. However, the experience with Chris was so much different. He was honest from the start. He listened to my needs and gave me the prices with the proper amount for tax and title payments. He was responsive and engaging, and the entire time I felt like I was dealing with a friend who was helping me buy a car rather than a salesman trying to trick me into buying one or paying more than I wanted to. If you want to buy or lease a car with ease and transparency, I would highly recommend working with Chris Mills at The Jeep Store. The experience was A+++ and I could not be happier. read more

Stereotype car dealership experience. Bunch of good cop bad cop sales people. Customer service could be better. Felt like the salespeople were doing me a favor by showing me cars instead of the other way around. Had my mind made up on a 2017 Wrangler, but I didn't end up buying my car from them because I didn't like people's attitudes or the general environment of the dealership. New Wranglers are not hard to find so I purchased another one elsewhere. read more

They are more interested in making a large profit then giving there costumers a good deal, go to a Dealer that's going to work with you. Bruce read more

Just purchased a 2019 Dodge Ram had a great experience. Kat Biersack the sales person and Chris Szieber are both fantastic people to deal with! This place beat everyone's price! read more

Today (April 15, 2015) I went to AW Imported Auto Parts Inc @ 52 State Route 35, Eatontown, NJ and asked THEM to check my brakes. They did a full check and said my brakes were FINE and they needed NO SERVICE!!!! In other words, they CONFIRMED that Sea View Jeep is a RIP OFF. By the way, AW Auto charge me NOTHING to inspect my brakes...I just found an automobile mechanic I can trust. read more

The absolute WORST dealership, from the sales department to the service management! 1st: After a manufacture warranty issues with my vehicle, the service manager refused to assist me with any further attempts to fix the same problem. 2nd: If you're trying to purchase or lease your vehicle and you don't have a clue....then this dealership is for you! They will OVER CHARGE you and be happy to take your hard earn money! Educate yourself before shopping and you'll be amazed on what you are being charged for!!!! Seaview Jeep has the old car sales mentality of playing with numbers!!!! Educate Yourself and then Shop Somewhere else!!!!!!! read more

This place is trash.These guys are trash I would never re-lesase or ever buy a car from this dealership. They made have made there one sale but not for nothing buy being greedy and screwing a decent customer .they lost one customer and hopefully more. I'll spend the word to as many people possible to not come here cause it's the truth . Karma is a bitch. Once my lease is over I'll take my business else where that does much better then this scam artists.remember loyal customers keep business alive. Makeing a quick buck dose'nt. read more

I have bought 4 cars here over the years and recommended many of my friends. So when I wanted a new Ram truck of course I came to Seaview. I was quoted $5,000 OVER list and a low trade-in for my current truck. When I mentioned my history with Seaview and asked why, the answer that I got was "because they could". They couldn't. I went elsewhere, got a much better price for both my trade-in and the new truck. I will never go back to Seaview or recommend another customer. read more

I bought my second 2014 Town & Country on line and telephone from Florida. I traded my first (2008) T&C by sending photos to Seaviews Sales Manager Chris. There was ample opportunity for confusion but when I arrived a week later everything went smoothly. The sales person Tyquann handled the trade and new purchase with skill. Their were several glitches but we worked them out quickly. I arrived at 11 am and left at 2 pm with my new (to me) Certified 2014 T&C. I would definitely do this again with SeaView. read more

I have now leased 2 vehicles from Sea View Jeep...Both times I have dealt with Anton, the Internet manager. All the details were worked out in advance and I showed up to sign the finance docs and drive away! He is a pleasure to work with and always gives us a great deal! I highly recommend calling him if you are in the market for a Jeep! read more

Shamelessly overpriced. Had to get a large fix done on my Jeep Wrangler. The next day I had another problem with the car that was completely unrelated. After having to wait another few days to hear back, I was told I had to pay an exorbitant amount to fix this new problem. Got it towed to a different auto service shop and fixed for less than half the price. Wish I had known sooner. Definitely NOT coming back read more

Well not for nothing I love my new truck no Thanks to Russ... talk about attitude I'm not even sure why I even went through with getting the truck I should have just left but regardless I did and I couldn't be more infuriated with this dealership i called 5 times in 2 days got no answers had to go inside and talk to actually get answers called again after asked for a manager to call me back still waiting... pathetic and on top of that this guy had the nerve to tell me I'm gonna have to take a survey and I have to give him all 10s or I have to tell him why I didn't right then come on really... clown read more

I bought my used 2018 Grand Cherokee here and I'm super happy with everything. The salesman was very friendly and helpful. The car is running great and I love it. They gave me a discount on an extended warranty, and the car itself was competitively priced. I live in Virginia Beach and they took care of the registration and sales tax. They overestimated on the registration and sales tax and the balance was returned to me via check. Very happy with the whole experience. read more

Brought my new 2019 ram in for warranty work. Dropped off my vehicle in the morning after making a appointment and waiting 3 weeks and was told it would be ready at the end of the day. At the end of the day did not receive a call from the service dept after leaving a message and decided to go back and see what the status was. When I arrived I was told sorry we didn't get to it. What's the point of having a appointment if they don't perform the necessary work on the day scheduled. I was not given a loaner car because I didn't purchase the truck from them and after this experience I'm glad I didn't and will not be returning for my next purchase. read more

If you decide to shop here for a Jeep...know your sticker prices from the Jeep Website and the prices from neighborhood Jeep dealers...this place has inflated stickers.. take care...I will never be on their lot again looking for a Jeep read more