My wife and I are hard to please. The low pressure but informative buying experience was made great…read moreby Shaughn and Justin. Even the front reception was above professional offering us a water when we came through the door. (It took us 3 visits less than 4 hours total for the entire thing) The inventory is mostly new, but the staff knows there stuff. We felt very comfortable during our purchase and it was a break that it did not feel "redneck" during the buying experience. They are busy, so the wait for the boat was a little saddened, but it was made clear from the start and we were promised the boat next Friday. It will be worth the wait I am sure. We plan on getting our upgrade here in a few years as well and have already told a few friends. As local business owners ourselves, this place understands the process.

I dont know what was wrong today. My husband and son came to look and NO ONE came out or…read moreapproached them. They walked all around the yard, his wife and I stayed in the vehicle. But, really???? I dont see what the problem was and I can tell you we will not be back. I wanted a pontoon, and my son wanted a bass boat. Thank God for Bass Pro Shops.

Nick and the crew over at CRM took care of me by repairing and getting my Stratos 268 ready for the…read morewater! They kept me within my budget and even did a quick replacement on a faulty after-market ignition that was installed. CRM is now my goto shop for all of my boating needs!

greet, service, installed, new, water, pump. price, was,…read moregreat, in, about, one week. would recommend. thanks , (john )

The MarineMax team holds themselves to the utmost professionalism and service. You are always…read moregreeted with a smile there and they have wonderful customer service. Not only that, but they have the best brands out there!

I am reviewing one of your salesmen, Karl Anderson. Karl is one of the most honest salesman I've…read moreever met. His level of service is beyond amazement. He has pure honest motives on helping people, regardless if they are buying a boat from him. He's responding to my late night text, always ready to help in anyway. For anyone out there who may be looking to buy a boat, please reach out to him. No one I'd trust more. Karl, thank you for everything you have done, truly someone who is passionate about the water and helping.

Hector Chavarria sold me a 21ft Chaparral boat and it was one of the best customer service…read moreexperiences I have ever had. We drove across the country to pick it up so communication and timing throughout the process were essential. I could have not been happier with how Hector got everything taken care of. He would pick my calls even outside regular business hours. He even helped me out with the registration process after the purchase. I strongly recommend buying a boat through Hector at this location as it was tremendous quality of service and outstanding expertise.

I will start off by saying my experiences at Longshore have been both good and bad. Purchasing, was…read morea bit rocky due to under prepared salesmen at the Charleston Boat Show in 2020 (some promises were made that they simply couldn't keep). But we got past that. The follow-on scheduled maintenance periods were nice. Decent availability, and they were willing to work with my timing to get the boat in and out. Come time for real warranty work. My Robalo R242 had some bonding issues with the center console below the deck and the T-top was structurally failing because of it. Michael Callahan led me on from July 2022 to October 2022 telling me that the work would be covered under warranty blah blah blah. This is nearly 40 emails back and forth of me checking every week, him apologizing for the delay, rinse and repeat. Finally, in October, Michael kindly lets me know that he's doing me a favor by only making me pay $6200 for the repairs. I contacted Robalo, I spoke with the owner of Longshore (Chris is a really nice guy), and I made sure that the issue was confronted. Magically enough, the following week the boat was on a truck headed to Robalo's factory for WARRANTY work! While the boat was away, Michael wrote me out another quote of over $2000 for stuff that I mostly did myself BEFORE THE BOAT WENT IN because I got tired of waiting on Longshore to do it. (Like $300 to secure the foot rest that they improperly installed). The boat came back to Robalo January 18th, and the only things needing to be done were installation of the GPS (was also warranty), and gel coat repairs which would start within the "next few days". THIS WAS TOLD TO ME ON THE 18TH BY MICHAEL CALLAHAN. They broke the acrylic dashboard while installing the new GPS (Stuff happens, not too upset about it. Checks with the rest of my interactions with my amazing "Service Advisor" Michael). I send an email today to Michael to see what the status is, guess what!?!? Another apology for the delay and now, their gel coat guy is "having a personal problem" and will try to get to it early next week. I am completely baffled, and I'm absolutely disgusted with my "Service Advisor" and how this has been handled. Good luck at the boat show! Take your chances, take your luck, but for the love of all that is holy, don't take Michael Callahan as your Service Advisor at Longshore Boats.

We took our boat to Duncans for service. Because of delays along our route, we were late. The…read morepeople at Duncan's are very easy to work with. They helped us every step of the way. We are kind of novices.

We've been doing business with Duncan's for years and are always very pleased with our service. The…read morestaff is always very communicative, kind, and accommodating.

They provided excellent customer service! They were very responsive on the phone and did assist me…read moregreatly by doing research and getting back to me. They were quick to ship the product to California. I like the feeling that I got from a small store compared to the big corporate stories. I would highly recommend you giving them an opportunity for your boating parts and needs.

This place is a scam don't buy from here, ordered some trim tabs from this place, waited like 2…read moreweeks to get tracking and got nothing, so I disputed the charge, randomly got a email saying it was delivered, which it didn't and refused to issue a refund, so spend your money elsewhere, very crappy customer service and shady business

Bill is an experienced no non sense individual- I would definitely recommend buying or selling…read morethrough him...in my case I was seller

My wife and I purchased a 20ft center console from Bill at L&S classics. Bill is very knowlagable…read moreand a fair businessman. Bill went out on the water with my family and I the day after we purchased the boat and taught us the basics of boating and boating safety. I will definitely be recommending his business to others in the future.

I used Johnny's marine a while ago and he was great. Really caring and trustworthy. Very…read moreexperienced mechanic and I appreciate that he works with older motors and takes time to help even the little guys.

I brought my 1998 Sea Ray 215 EC to Johhny in 2018 I had a mercury inboard engine that I wanted to…read moreupgrade to more power., I also wanted the Upholstery completely redone. I put down 3000K up front that was extra 500 because Johhny said he would "Powerwash the boat all nice and clean" ( I GOT IT BACK NOT CLEANED NO ENGINE AND A MOUNTAIN DEW BOTTLE IN THE BOTTOM OF THE BOAT! ) I got the boat back in 2021 Yes that isn't a typo 3 Years later I took it back.!! I made many calls and trips up to Johhny's and noticed right away that my Engine was gone. I asked Johhny about this and he said he would get a new one in for it. I the meantime his wife did an incredible job with the upholstery and it all sits in my garage in beautiful shape. However, I was completely ripped off by Johhny. I have a boat in the yard with NO MOTOR NO ENGINE NOTHING! I gave him the benefit of the doubt and it was one excuse after another. We even got into it cussing and all and still NOTHING MY SUGGESTION IS RUN!!! Run from the dishonesty and lies, the promises that are never kept to the point where I just had to go get the boat. You would think Johhny would make it right knowing he ripped me off and sent me home with no Engine. Don't believe me? Do a quick Google search on his business and with BBB. Shame on you Johhny. MAKE IT RIGHT! GIVE ME A MOTOR? Mine was cored out and STOLEN Does anyone want to buy a boat with no motor? MAKE IT RIGHT JOHHNY CALL ME AND GIVE ME AN ENGINE AND MY MOTOR COVER!!!!

Why I'll Never Sell a Boat Without Neal Young from Knot 10 Yacht Sales Again!…read more "Why hire a broker from Lake Norman?" you ask. Well, because Neal didn't just list our boat--he delivered buyers! He didn't wait around for things to happen; Neal made them happen. Honestly, we forgot he wasn't even local! When it came to the sea trial and survey, guess who was there? Neal! He knew our boat like the back of his hand and had the buyers lined up, ready to roll. He kept us in the loop the whole way through and didn't skip a beat. Our only regret? Not hiring him sooner! Neal reached beyond our local market and found the perfect new owner for our boat, and now I can't imagine using anyone else. Bonus perk: His fee isn't 10%! Totally recommend Neal--no hesitation, no regrets. We'd do it all over again in a heartbeat! Best wishes for Sublime's new owners

Terrible. Avoid at all costs and if you are a seller, find another broker. Knt 10 refused to…read morepresent three nearly full-price purchase offers from me because I objected to boilerplate language in their preprinted sales contract that would have removed sales contingencies.. This decision was supposedly made by the brokerage's owner I have been trying to buy the same boat from one of their listings for over a month and have invested two entire days driving a long distance to see the boat. The first salesman I worked with made repeated misstatements of fact about the boat and was too lazy to find out the correct answers. It was his listing but because he lived three hours away from the listing, he had no interest in meeting me so that I could inspect the boat. After a dozen calls (many unreturned), he found another salesman to show the boat. The second guy seemed hard working and helpful but ultimateley he was unable to convince the brokerage's owner that the boat's owner should be made aware of a bona fide purchase offer. I have owned three large boats over the past 40 years and have never encountered such behavior from a broker. I have also talked to several other brokers who tell me that Knot 10's actions are unethical and that my offer was very reasonable. Avoid these people at all costs. If their business were regulated by the State of Maryland in a meaningful way, I would be filing a complaint.