I called Charleston Trailer in a pickle. Overall, their customer service, winning attitudes and…read moreexpertise in their field is truly incomparable. I don't usually give out 5 stars very easily, but I would give them 6 if I could! We have a vary small teardrop camper and all the RV service places around town were backlogged until a month out. I called them and they were able to work my small issue in the same day. They really know trailers, from axels, bearings, brakes to tow and hitch equipment. Their bread and butter is boat trailers, but they had the experience and knowledge to help me out and did without batting an eye. Maggie (front desk) and Jeff were super helpful, kind and treated me like I was a part of the family, doing some extra work like checking joints and functionality of all the moving parts even though they definitely didn't have to. They even taught me a few new things about my trailer I didn't know. I give them my highest recommendation, if you need some trailer help, this is the place!

I wanted to thank Charleston Trailer for quickly solving my electrical issue with my trailer. They…read morehave done great work for me in the past so I contacted Maggie Nielsen with my electrical problem. Instead of bringing in my trailer for a costly diagnosis, she was able to make a suggestion via email to check my tow vehicle tow fuses, and bingo, $4.00 later its fixed! Thanks you so much for your awesome service. You have earned my loyalty for ever.

Great customer service, good communicator... Max was able to help me find a replacement mast for my…read moreChrysler Pirateer. Highly recommended!

Max and Romain re rigged the dingy lifting system on our GB 42, while we were in Charleston. We…read moreappreciate that they were able to do it on short notice and did a great job . We're very pleased with the results . Definitely recommend them , 100%.

My wife and I are hard to please. The low pressure but informative buying experience was made great…read moreby Shaughn and Justin. Even the front reception was above professional offering us a water when we came through the door. (It took us 3 visits less than 4 hours total for the entire thing) The inventory is mostly new, but the staff knows there stuff. We felt very comfortable during our purchase and it was a break that it did not feel "redneck" during the buying experience. They are busy, so the wait for the boat was a little saddened, but it was made clear from the start and we were promised the boat next Friday. It will be worth the wait I am sure. We plan on getting our upgrade here in a few years as well and have already told a few friends. As local business owners ourselves, this place understands the process.

I dont know what was wrong today. My husband and son came to look and NO ONE came out or…read moreapproached them. They walked all around the yard, his wife and I stayed in the vehicle. But, really???? I dont see what the problem was and I can tell you we will not be back. I wanted a pontoon, and my son wanted a bass boat. Thank God for Bass Pro Shops.

Amazing service and work! I called and explained we were trying to sell our boat and need alittle…read morerepair. They requested a few pictures and my address to come by and give me a quote. The following day they showed up and within minutes had a quote. Started work the same day to fit us in before any rain came. The job was completed and you can not tell it was ever damaged or repaired! Great work!! Would highly recommend! Service and workmanship were spot on!!

I sent them my new-to-me sun-faded boat and they gave me back a shiny beauty I should've paid $10K…read moremore for. Great work and service!

The owner never returned a deposit over $2000 and never did what he was hired to do. Now we have to…read morego to court to resolve the issue. My boat was returned to me in worse condition than it was when he was hired. Awful experience. The owner will claim that I was never a customer, please see all of the evidence in the unresolved claims section on Better Business Bureau's website.