I'm so happy with their service! They also operate rockerswitchpros.com and the quality of their…read morerocker switches were amazing. Eric was able to get the switches to me quickly and faster than expected.

These guys are absolutely shaking up the marine industry, their products are opening eyes and…read moredropping jaws! I have their Deluxe Spreader light upgrade kit on my Sea Pro 219, I get comments everywhere I go. I have seen their new GAMMA top it is amazing, it only weighs 64 pounds! RT Marine's metal work is OEM quality for a dealer/ retail market. Chad, Matt, and the rest of the team will do everything in their power to make sure you are happy! Give them a call today!

From the owner: RTMarine specializes in accessorizing your boat from lighting to hard tops and towers. Innovative…read moreproducts and patents make our products unique but also cost efficient. Our GAMMA Top will help revolutionize the top industry and we thrive on "what's next?"

SJW cashier (9-18-2020, 2p) pronouncing her PC platitudes to customers is probably not helping West…read moreMarine.

Joey was so much help today! West Marine has always been good to us. They have a great selection…read moreand good prices.

Just bought a new 2018 20 HP Tohatsu from Weeds and could not ask for better service. Not only did…read morethey have the best price but got it in on time and installed on my boat very quickly. I needed to sell the motor that was on my boat and they let me show it at their shop and were instrumental in hooking the controls back up so I could start and run it for the buyer. Don't know if I could have sold it without their help. Thanks Stacy and Andrew for outstanding customer service. Ray

I wouldn't trust this place to change the oil in my push mower. They don't call when promised, do…read moremore and charge for services that were not previously approved or disbursed. It took them 3 months to replace my gembel bearing. They decided to change the oil sending unit and winterize my boat in the meantime, 2 things that I did not approve. The oil guage stopped working as a result. In addition, they tore a 3 foot hole in my cover and kindly offered to let me purchase I've 'at cost'. The original quote was $875. They invoiced me for $1450 and I had to buy a new boat cover and have the oil siding unit and guage worked on.

Huge Thanks for the Help & Conversation!…read more Hey Gear It Up Crew, I just wanted to say a massive thank you for the awesome job you did helping me out with my RV situation. From the moment we started talking, it was clear I was in good hands. You didn't just fix the issue -- you walked me through everything, answered all my questions (and there were a lot!), and somehow managed to keep things light even when it got a little messy. Your service was top-notch, but what really stood out was the way you treated me -- like a neighbor, not just another ticket. That kind of care and conversation goes a long way, especially when you're stressed and feeling a bit like a "why did I leave the black tank valve closed?" moment personified. Thanks again for getting me back on track, and for making a frustrating experience feel a lot more human. Y'all are seriously appreciated. All the best, Rose

I had a short in my AC and they showed up within a couple of hours to fix it. Very helpful and…read moreinformative fellas. I will definitely call again!

James is extremely knowledgeable about fishing and all the gear sold at West Marine! He is…read morededicated to customer service and ensures problems are solved.

I was traveling down the ICW and my electrical system blew a main fuse. I called Laurie at the…read moreMurrells Inlet West Marine. She found 2 fuses for me and helped me figure out how to get them to my boat. Chris, from the same store, brought them to me at the closest Marina that evening. They were both awesome. Thanks West Marine and Laurie and Chris.

Friendly if overbearing staff. They want to be helpful but if feels pressured; leave me to browse…read moreand I'd probably buy more. Plenty of parking. Next to Piggly Wiggly.

This is a great little West Marine "Express." I totally disagree with the previous poster who felt…read more"pressured." On the contrary, we experienced true southern hospitality from helpful pleasant staff. These guys obviously don't work on commission and have no reason to pressure anyone - maybe not everyone is used to good service! We were returning some fenders we bought from the larger West Marine in Charleston, but thought better if it, and an employee offered to pump up both of them as a courtesy since the previous store sold them uninflated. When asked, he also made recommendations on products based on his personal experience. The store is an "express," thus it may not have the full inventory of a larger West Marine such as clothes and shoes but they do a great job keeping well stocked on the essentials. We will definitely be back.

Hector Chavarria sold me a 21ft Chaparral boat and it was one of the best customer service…read moreexperiences I have ever had. We drove across the country to pick it up so communication and timing throughout the process were essential. I could have not been happier with how Hector got everything taken care of. He would pick my calls even outside regular business hours. He even helped me out with the registration process after the purchase. I strongly recommend buying a boat through Hector at this location as it was tremendous quality of service and outstanding expertise.

I will start off by saying my experiences at Longshore have been both good and bad. Purchasing, was…read morea bit rocky due to under prepared salesmen at the Charleston Boat Show in 2020 (some promises were made that they simply couldn't keep). But we got past that. The follow-on scheduled maintenance periods were nice. Decent availability, and they were willing to work with my timing to get the boat in and out. Come time for real warranty work. My Robalo R242 had some bonding issues with the center console below the deck and the T-top was structurally failing because of it. Michael Callahan led me on from July 2022 to October 2022 telling me that the work would be covered under warranty blah blah blah. This is nearly 40 emails back and forth of me checking every week, him apologizing for the delay, rinse and repeat. Finally, in October, Michael kindly lets me know that he's doing me a favor by only making me pay $6200 for the repairs. I contacted Robalo, I spoke with the owner of Longshore (Chris is a really nice guy), and I made sure that the issue was confronted. Magically enough, the following week the boat was on a truck headed to Robalo's factory for WARRANTY work! While the boat was away, Michael wrote me out another quote of over $2000 for stuff that I mostly did myself BEFORE THE BOAT WENT IN because I got tired of waiting on Longshore to do it. (Like $300 to secure the foot rest that they improperly installed). The boat came back to Robalo January 18th, and the only things needing to be done were installation of the GPS (was also warranty), and gel coat repairs which would start within the "next few days". THIS WAS TOLD TO ME ON THE 18TH BY MICHAEL CALLAHAN. They broke the acrylic dashboard while installing the new GPS (Stuff happens, not too upset about it. Checks with the rest of my interactions with my amazing "Service Advisor" Michael). I send an email today to Michael to see what the status is, guess what!?!? Another apology for the delay and now, their gel coat guy is "having a personal problem" and will try to get to it early next week. I am completely baffled, and I'm absolutely disgusted with my "Service Advisor" and how this has been handled. Good luck at the boat show! Take your chances, take your luck, but for the love of all that is holy, don't take Michael Callahan as your Service Advisor at Longshore Boats.