The views were stunning but the ocean wild and always beautiful…read more Morgan Nick Bachir excellent service.Rooms are very clean !

Spending time at Capri Laguna is like hitting the reset button for me! Nick, Morgan and Bachir…read morewere awesome as usual. Can't wait to go back!

We arrived at the property a little before scheduled check in (2 hours ahead of time). I thought we…read morewould have to wait a long while, but the receptionist (Holly) checked us in immediately, and upgraded our room. She was friendly, professional, helpful, and accommodating. She explained all the hotel's amenities. In addition to the room charge, a $40 resort fee got us: 1. On-site parking; 2. Welcome sangrias; 3. Chocolate chip cookies each night; 4. A European styled breakfast each morning from 7am to 10am; 5. Wi-fi; 6. Beach chairs and umbrellas. Parking in Laguna Beach is a premium, so parking at the resort was great. The city of Laguna offers a free shuttle with a bus stop almost in front of the hotel. So we parked our car and took the shuttle all over town. The property is a well maintained, quant renovated 26 room Italian style resort. It's clean, charming, and has lots of character. It felt nice being at a small property and not at a large commercial hotel. We felt like we were back in Italy on vacation again! Just walking past the front of the hotel, you would not know that there is a luxury resort inside. They have a heated swimming pool (83 degrees), a sauna, and a secluded sun bathing lounge area and several other amenities. We opted for the heated wellness treatment which is a jacuzzi hot tub for two with mineral water. But they also offer single and couples messages and other message therapies. They have a quant internal courtyard for dining as well. We enjoyed a great European breakfast each day which was well prepared, fresh, healthy, and served by great hostesses. We especially liked the frittatas, fresh squeezed orange juice, hot coffee, and iced cold lemon water. The property is a historic landmark, so it doesn't offer handicap accessibility. So if you or someone in your group is in a wheel chair or uses a walker then this property won't work for you. Overall we really enjoyed staying here and would definitely go back again.

My husband and I spent two amazing nights here during the week. It got pretty busy at the inn as…read moreit was spring break. The service was excellent and can see that staff takes great care and attention to making sure everything is taken care of. We very much appreciated all the amenities this inn had to offer such as the welcome drink, evening cookies (delicious!), sauna, sunblock at the pool, towels, lovely breakfast.. all complimentary (breakfast with resort fee). We also appreciated the 10% military discount. We stayed in room 23 which was a standard queen bed with garden view and liked that spot because it felt central, private, and quiet. The room is on the smaller side but it was fine. It does not have a fridge but they provide an ice bucket. We ended up putting our bottled waters on top of the AC box and that kept it cool. Being that the inn is beautifully historic, there weren't many outlets inside the room. The bath robes were very plush. Both lamp shade knobs didn't seem to turn properly but we made it work somehow. Otherwise, we felt well taken care of throughout our stay and so glad we came. Aside from the inn, there is a walk to get to Victoria Beach. We walked south along Coast Highway to Victoria Place and found the underpass from there. We also took the free trolley outside of the hotel to get around town. It could be quite a wait for the trolley as we waited 30 mins. There is a QR code on the sign to track the trolley locations.

Wow, this is a beautiful hotel! Been seeing this property all over social media and wanted to make…read morethis one of our stays. On-site service is great. Taking off one star since I later learned that it is quite hard to get a hold of you guys via phone. My husband was trying to surprise me with champagne and flowers and said nobody returned his voicemail and he tried calling back several times after :( Our travel agent also said that it was hard getting a hold of you guys for booking as well but it eventually got solved. However, on-site staff is very accommodating. I particularly wanted to give Ha a shoutout for a complex booking situation that she handled with great ease and superb customer service. When I learned that she was still in training, I was so surprised since she handled it like a pro with her conflict resolution skills. She was so warm and friendly -- I felt like I was talking to a long-time friend. Management, please give Ha a raise if you are reading this. We were initially going to write this place off since both my husband and agent were having a hard time getting in touch with the front desk but our experience with Ha really changed my perception afterwards. Ha is truly a gem!

A week ago my husband and I stayed to celebrate our first anniversary. We could not have a picked a…read morebetter place. From the moment we entered the resort until we checked out, our experience was nothing short of perfect to be totally honest. I had high expectations when we arrived, and they actually surpassed that. Where do I even begin, first of all the entire place is beautiful. If clean, light, beachy/chic is your aesthetic, this place does not disappoint. The customer service was exceptional. EXCEPTIONAL. Cole initially helped us check in and even upgraded our stay to a presidential suite available! Honestly the most epic view and suite we could have ever booked! Thank you so much Cole! If the property was any closer to the water we would be in the water lol. So beautiful. I think this is going to end up being a staple getaway spot for us. If you are still deciding, I highly encourage you to book a stay here. We went to their restaurant for drinks and brunch the next day (cocktails, service, and food was amazing) , we booked a couples massage which was such a relaxing experience (both massage therapists were so kind and skilled), and we even laid by the pool which was also nice and relaxing. 5 stars in every category. If I could rate higher I would. Customer service from every staff member we spoke to was above and beyond. If you want to have a coastal luxury experience that actually exceeds your expectations this is it.

Breathtaking views of the Pacific with a very welcoming staff!…read more We had visited recently and had a wonderful time. We are fortunate to have the Montage, Ritz, and Waldorf in south Orange County. The Montage offers a relaxed atmosphere and is a little more welcoming than its competitors.

Had a wonderful night. Hanging out in the lobby for our chauffeur to pick us up from the lobby and…read moresitting there was a wafting smell of aged cheese (not a good smell) 5 and 7 star service hotels have amazing smells and this was rancid. 3

Located in the north part of Laguna Beach on the north coast highway, it's a block-ish from the…read morebeach with partial ocean views from top rooms, bottom has more limited views, just views of a small, but clean pool. Rooms were spacious, clean, looks more newly renovated. I'm not sure if all the rooms do, but ours had a nice little balcony out the back of the bathroom. Nice selection of mini bar, lots of snacks and drinks to choose from, it's Wine o'clock Happy Hour in the lobby (free red or white wine with yummy warm cookies). The hotel lends out umbrellas, beach chairs, and towels if you want to go walk the 10 minutes to the beach. There are loads of restaurants and boutiques within walking distance too. I think it's $50 a night for a car? I'm not quite sure, but it was around there. It's quiet, convenient, clean, and we would probably stay there again.

I can't say enough good things about this hotel and their incredible staff. Unfortunately, I had to…read morecancel my stay due to a family emergency, and during such a difficult time, the kindness and understanding they showed meant everything to me. A special thank you to the manager Cole, who truly went above and beyond. Despite the cancellation policy, they took the time to listen, showed genuine compassion, and helped arrange a full refund. That level of care and humanity is rare, and it did not go unnoticed. While I wasn't able to stay this time, this experience alone has made me a loyal customer. I will absolutely be booking here in the future and recommending this hotel to friends and family. Thank you again for your empathy and outstanding service during a very difficult moment.

Really loved staying here last weekend. The rooms are so nice! The radios in each room playing…read morechill music is such a nice touch. I'm pretty picky about music but I loved it. The bed was so comfy. We lounged by the pool during the day and had some incredible tuna sandwiches delivered to the poolside lounge area, it was so nice. You can also borrow beach equipment which makes it so easy to go down to The beach. Can't wait to go again! The breakfast menu was great!

Love this Hotel Location stayed here when it was the Laguna Inn I…read morewas very Disappointed this time my room never was cleaned until I had to ask the first Time at 3:30 pm I called I was told they come later in the day. So I said well we are showering now please come 4:30 ok 5min. later knock on our door I said we are showering please come back 4:30 ok same thing the next day but this time no one came to clean in fact they put the do not disturb sign on our door !!!! I also gave them a heads up we were leaving the next day 4am so if they wanted to clean the room we would be gone so they can get someone in for early ck in ! When we got back to our room I was shocked about the Do Not Disturb On Door Crazy went down to the desk they said they would tell head of house keeping ! I have spent Thousands there its not a good look for the other Staff members who were great !

This venue stepped in and saved my wife's birthday when high tides forced our other venue to…read morecancel. Every staff member was incredibly nice, welcoming, and invested in making sure my wife felt celebrated. A massive shoutout to the manager, Max. He recognized our situation and handled everything with absolute empathy and class. He elevated the entire experience. The drinks were fantastic, the fire pit provided the perfect atmosphere, and the service was seamless from start to finish. It made it abundantly clear that customer care is their top priority. If you are planning a special occasion and want a team that actually cares, look no further. Max and his entire crew turned what could have been a stressful evening into a high point of our year, and they have earned repeat visits.

My husband surprised me and made a lunch reservation at The Ranch. The restaurant overlooks the…read moregolf course, which is beautiful. The inside of the restaurant is nice and spacious. Since it was a nice day we opted for outdoor seating. Our server was warm and friendly. My husband and I ordered the same meal, Grilled chicken club. He ordered the fries and I ordered the house made potato chips. The food was good but my chips were excellent. Food 4/5 Service 5/5 Ambiance 5/5

My friends chose Larsen at the Hotel Laguna for its panoramic views and Californian food. Making a…read morereservation in advance will help guarantee one of the window seats, so plan ahead. The easy onsite valet parking (validation at the restaurant makes it reasonably priced for beachfront hotel parking). We all enjoyed the shared calamari appetizer for $24 One meat eater chose the caesar salad ($18) with added steak ($16) which was enjoyed even though it was cooked at medium instead of rare doneness. I chose the $28 octopus which tasted much better than the presentation looked. The $26 shaved steak sandwich which was the least enjoyed of all our entrées because it was more bread than meat and not very well seasoned. We all enjoyed our wine and cocktails, but most of all we enjoyed the view!

The vibe is wonderful at this ocean side restaurant. Great food, fancy drinks and excellent…read moreservice. The bar is huge and the views are wonderful. Once you go, you know.

We love the Seychelles, right on the water. It's a bit dated but the location makes up for it. That…read morehuge balcony is awesome, walkable to town and so many restaurants. Our favorite place to stay when in Laguna.

Omg such an amazing place to stay! We had a trip with my mom and sister and we enjoyed the views!!…read moreOur place was clean we had tones of pillows, blankets, towels! The location was so close to everything; beach access grocery store less than three minutes of a walk away. We will definitely be back

My sister and I recently returned to The Tides Laguna Beach for our second stay since 2024, and it…read moreremains a charming, quiet favorite. Booking months in advance was an incredibly easy and transparent process. Because one of our favorite rooms was unavailable for the first two nights, we split our stay between two rooms. Room 201 sits just steps from South Coast Highway, so we did experience some noticeable street noise. However, moving to Room 209 for the rest of our trip was a dream--it offered beautiful ocean views, a double-door entrance that blocked out all noise, and excellent A/C that handled the August humidity perfectly. The amenities and service here are fantastic. Room service kept everything spotless with fresh towels, and the front desk provided complimentary beach towels for our time at the front pool. Location-wise, you can't beat it; Heisler Park is just a five-minute walk directly across the street. This area holds a special place in our hearts. I used to hang out at the coves off Cliff Drive when I was 18, and during this trip, my sister and I realized we both independently fell in love with the exact same spot years ago! The staff is incredibly friendly and dedicated to ensuring a great stay. With no hidden resort fees, The Tides offers unbeatable value compared to nearby mega-resorts. We will definitely be back!

The Tides is in an excellent location, across the street from the wonderful Heisler Park and…read morewalking distance to just about any place you would want to visit. The housekeeper is excellent. My room was extremely clean for the duration of my stay. The gentleman who checked me out at the end of my stay was very pleasant. However, I am only giving three stars because first impressions are lasting and the woman who was working the Office check-in desk when I arrived made me feel like an annoyance who was interrupting her work. She was efficient but less than welcoming during the check-in process. Unfortunately, I had to interact with this woman two more times during my stay and each interaction was equally unpleasant. My goal in staying at The Tides was to destress but she made me feel like "Bad Dog". Soon after checking in, I had to return to the Office to ask for assistance with accessing the WiFi and a day later, I had to ask for assistance with accessing the pool. I assumed that I needed to use my hotel key to open the gate to the pool. The Office woman made me feel like a fool when she rolled her eyes and said in a tone that I interpreted as exasperated, "There's a latch at the upper top corner of the gate." She was right. There was a latch but it was painted the same color as the gate and I didn't notice it. I only noticed the key hole. My bad. As I floated in the pool, I said to myself, "You are Bad Dog." Someone needs to explain to this Office woman that without these pesky visitors, her business will have no customers and she will have no job.