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    14 West

    3.3 (157 reviews)
    Open Open 24 hours
    Updated 2 months ago

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    The only highlight of the room was the floor to ceiling window.
    Martinez M.

    The uncomfortable beds could be improved. The cleanliness and room damages could also be improved. It's in a convenient location but very rundown. We wouldn't stay there again.

    Outside
    Brenda L.

    The good: I felt transported to New Orleans with this wrought black iron French-style hotel with a courtyard pool and fun plants. I stayed here recently and enjoyed the location. It's walking distance to the beach and to downtown and a lot of restaurants and shops. I'd stay here again because of the location. I liked that my one bedroom suite had a separate living room with a pullout couch so that my two kids could sleep separately and not wake one another. There were two TVs, a fridge, coffee machine and microwave. There was even a fireplace. There's a Ralph's grocery store across the street so it was really convenient to get snacks. The bad: The listing said the pool was open all year around but it wasn't. You have to pay extra for parking. They forgot to charge me for parking so they called me after I already checked out to charge me. My room was supposed to be ready for an early check-in at 2 but it wasn't ready so I was given a different room. The jacuzzi tub jets didn't work. The interior is quite old. The interesting: The included breakfast was limited to toast, bagels, coffee, tea, danish and packaged oatmeal. The Mexican spot across the street is delicious.

    Pool at sunset

    This hotel gets a bad rap, some of the reviews on various sites nearly scared me away from booking my solo trip here but I'm so glad I did! Yes, building is old, rooms are dated (although it appeared they're renovating - this caused zero disruption in my stay), but the character of this property just can't be replicated in the newer chain hotels. My room was clean and comfortable and the grounds were well maintained. The location was so convenient to the beach, restaurants and shopping that I didn't spend any time at the pool but really enjoyed the ambiance the beautiful courtyard offered as I was coming and going. My check in experience was excellent, lots of great recommendations for plant-based options for food nearby. I didn't have a vehicle so didn't pay for parking but was convenient for those who took advantage. Will be back!!! Two things to note - courtyard noise was evident (not much to muffle it from the exterior entrance) and no microwave in the room (but one in the lobby).

    This is with adjusted lighting.
    Brianne W.

    DO NOT STAY HERE!! The photos are NOT what the property looks like. It is so falsely advertised it's a joke. We saw the most beautiful photos online and when we got there, we were greeted with rusty stairs, a dark room that hasn't ever been touched, let alone updated, a toilet that wouldn't flush, a phone that didn't work, and a water damaged bathroom door that would shut. The bed had 6 layers of mattress covers which lead me to think bedbugs were probably a thing. I talked to the front desk and showed them the photos that they used for advertising. He told me those were from 14 EAST which doesn't actually exist. He told me I'd have to make a reservation with them but the price would double. What a joke. Please find somewhere else to stay. This is not anything like what these photos show.

    Second photo taken at 3 am

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    2 years ago

    Great hotel. Friendly staff and owner. Room was clean, and right on the beach. Would stay here again.

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    3 years ago

    Horrible service and also very rude customer service! I would stay away from this hotel!!!

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    Page 1 of 4

    Ask the Community - 14 West

    Review Highlights - 14 West

    Nasrin (the front desk lady) was very helpful and able to accommodate us whenever we needed something.

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    Casa Laguna Hotel & Spa - View at sunset from room 7 patio! Beautiful!!!!!

    Casa Laguna Hotel & Spa

    (399 reviews)

    $$

    My husband and I spent two amazing nights here during the week. It got pretty busy at the inn as…read moreit was spring break. The service was excellent and can see that staff takes great care and attention to making sure everything is taken care of. We very much appreciated all the amenities this inn had to offer such as the welcome drink, evening cookies (delicious!), sauna, sunblock at the pool, towels, lovely breakfast.. all complimentary (breakfast with resort fee). We also appreciated the 10% military discount. We stayed in room 23 which was a standard queen bed with garden view and liked that spot because it felt central, private, and quiet. The room is on the smaller side but it was fine. It does not have a fridge but they provide an ice bucket. We ended up putting our bottled waters on top of the AC box and that kept it cool. Being that the inn is beautifully historic, there weren't many outlets inside the room. The bath robes were very plush. Both lamp shade knobs didn't seem to turn properly but we made it work somehow. Otherwise, we felt well taken care of throughout our stay and so glad we came. Aside from the inn, there is a walk to get to Victoria Beach. We walked south along Coast Highway to Victoria Place and found the underpass from there. We also took the free trolley outside of the hotel to get around town. It could be quite a wait for the trolley as we waited 30 mins. There is a QR code on the sign to track the trolley locations.

    My boyfriend and I loved our stay at Casa Laguna. The hotel itself wasn't super busy and we had the…read morepool to ourselves for much of the day - they even have complimentary sun bum SPF! The staff were friendly and attentive while we hung out at the pool. They even offered us a free upgrade for the jacuzzi wellness spa which comes with a whole bottle of champagne! The rooms had character, a comfy bed, and came equipped with many fun bar items for purchase. It was a bit musty but I think that is expected with being so close to the beach. One of my favorite parts of the hotel that was unexpected was the free breakfast. The breakfast was seated with a server where we had many options from a delicious, light, and healthy menu. Definitely recommend Casa Laguna for a celebration, staycation, or a relaxing weekend getaway. :)

    Surf & Sand Laguna Beach

    Surf & Sand Laguna Beach

    (1.1k reviews)

    Where do I even start?…read more Surf & Sand Resort was everything I hoped it would be ... and more. We booked just one night on 3/21/26, and honestly, I'm already wishing it had been longer. From the moment we arrived to the very last second of our stay, the service was nothing short of phenomenal. Valet, check-in, room service, pool staff, etc. Every single person we encountered made us feel genuinely welcomed. A special shoutout to Splashes Restaurant. Their brunch was easily one of the best breakfasts I've had in a long time. And then... the room. Management graciously upgraded us to the penthouse, and I was completely speechless. The ocean views alone were unforgettable. To make it even more special, the room was beautifully set up with flower petals and candles everywhere. Tt felt incredibly romantic and thoughtful, and truly elevated our anniversary celebration. My wife's reaction was worth it all! My wife and I also treated ourselves to a spa day, and it was just as incredible. Lana was my therapist, and her hands were magic. I've had plenty of massage therapists in my life, but she has to be the best one yet. As a blue-collar worker, I carry a lot of tension, and she left me feeling amazing after our appointment. Lana, thank you as well! I truly can't thank the team enough for helping my wife and me celebrate our 2-year wedding anniversary in such a special way. This trip gave us a core memory we'll never forget. To everyone there, thank you. You were incredible. We'll definitely be back soon.

    Location was amazing with great views of the beach. Our server was so kind and attentive. Although…read moregreat location, the food was sub par for its prices (I paid 45 with no drink or app). My Halibut Tacos were described as fresh with a tang through the mango salsa but I was met with a chewy oily tortilla that overpowered any flavor the fish had to offer. The chips and salsa ratio was unbalanced as well as i ran out of salsa within the first two bites. Our server although attentive, was not very timely and forgetful as well. Our table had sent back a burger and both times it was served it was well done and not the medium rare as requested. A drink served far after our food was done and when I requested for more salsa for my chips they were simply taken away and the salsa never arrived! If you want a nice view with a cocktail this is the place but for the price I honestly would not dine here again.

    Casa Loma Beach Hotel

    Casa Loma Beach Hotel

    (439 reviews)

    $$$

    I stayed at Casa Loma Laguna Beach for my birthday with my boyfriend, and it ended up being one of…read morethose trips we'll both remember for a long time! From the second we arrived, everything just felt easy and welcoming, no pretense, just a really warm and genuine vibe. Our room was beautiful in that coastal style that doesn't try too hard, and we found ourselves at various moments just absorbing the atmosphere, having coffee in the morning, sitting and talking longer than usual, and just enjoying the quiet view. One of my favorite moments was watching the gorgeous pacific coast sunset together from the property. It feels like the hotel is designed to help you slow down and actually be present. The service throughout our stay was thoughtful but never over the top, and the whole hotel has this calm energy that made it perfect for an intimate birthday that wasn't about having a big bash, but more so being somewhere beautiful with someone I love. We left feeling relaxed, happy, and a little reluctant to go. I can't wait to come back!

    We had a wonderful stay at Casa Loma. The hotel's vibe is chill, relaxed, and comfortable. You can…read moreenjoy a beautiful ocean/beach view from the balconies, lobby, and roof deck. The staff was friendly and attentive. The location is amazing - it's a short walk to downtown Laguna Beach for restaurants, coffee shops, galleries, and shops. You can take the beach path on the ocean side of the hotel (there are a lot of stairs) or take the sidewalk on the street side of the hotel. We stayed in the Sunset Suite on the 5th (top) floor. The view from the room and balcony was incredible, especially at sunset. The room was very nicely decorated and extremely comfortable. The bed, pillows, and towels were perfect and felt very luxurious. The cleaning staff did an exceptional job - everything was spotless and nicely tidied up.

    14 West - hotels - Updated May 2026

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